RiDC (Research Institute for Disabled Consumers)

We see daily the struggles disabled people have in using transport, and there will be many more who don't take to social media to share their experiences. Those who found websites inaccessible so they couldn't book the cheapest ticket, who couldn't access a platform because the lift hadn't been repaired, who missed their stop because the announcements weren't audible or who just didn't have the confidence that they would be able to make it from A to B. And the same issues come up repeatedly, which as these figures show, is a major concern to disabled people. Do tune in to the National Centre for Accessible Transport (ncat) summit next Wednesday 11th September where priorities for action will be among the topics being discussed. #AccessibleTransport #InclusiveTravel #Disability

The way we watch television has changed with the advent of on-demand services, so the rules that govern access to programmes for viewers with sight or hearing loss needed to change accordingly. In reviewing its Access Services Code, which details the provision of subtitles, audio description, and signing that broadcasters need to provide, the regulator, Ofcom, asked us to conduct research with our consumer panel. It wanted to understand people's use of, and attitudes towards, access services on broadcast TV, catch up and on-demand services. Read about our findings and how they've informed revisions to the code. #Accessibility #AccessServices #InclusiveViewing https://lnkd.in/ei7gcANc

Read these statistics and you will understand the importance of the National Centre for Accessible Transport (ncat) Transport Summit. The will and the interest is there both from disabled passengers and transport providers to bring about change. #AccessibleTransport #Inclusion

If you have ideas about how to address transport accessibility issues, don’t miss out on this opportunity. If you’re an entrepreneur or an organisation working in the field, you could make a difference with this funding support. #AccessibleTransport #ncat

It's always great to see the impact of our work. Research we carried out last year into the accessibility of green and blue spaces is now being taken forward by MyVision Oxfordshire to get more visually-impaired nature lovers out into the countryside. #GreenSpaces #Accessibility

It is great to see all that Kathryn Townsend has achieved in her time to make banking more accessible for disabled people. What stands out is the theme of collaboration. Disabled people's experiences have also been central to the positive changes that have been made, to help disabled customers manage their finances. But there is still much to do. Do have a look at her report, it makes for very interesting reading. #AccessibleBanking #Accessibility #PersonalFinance

Accessible travel means different things to different people. For some, it could be getting a wheelchair accessible seat in a first class train carriage and others, boarding a bus to the local shop. The important thing in either situation is that no matter what a passenger's disability, everyone needs to be able to plan and then take the journey they wish to. That could be on a ferry, a taxi, a tram or a train. Because people's disabilities are varied, we need as many people as possible to share their views and experiences to build the Community of Accessible Transport. This Community will take part in research, as part of the National Centre for Accessible Transport (ncat), to help shape transport policy and services. We're managing the panel as part of ncat and we can't do it without you. Join us and help close the accessibility gap. https://lnkd.in/eXK7X2r2 #AccessibleTransport #ncat #InclusiveTravel

How can we make transport more accessible? What ideas do you have that will make a difference to disabled passengers? This is a great opportunity for you if you're working within the sector, to get funding to develop a concept or programme. #ncat #AccessibleTransport #InclusiveTravel #Enterprenuer

We will sadly soon be saying goodbye to our Director of Inclusive Research, Eric Harris, as he takes retirement from a 11 year career at RiDC. In his insightful piece for our website, he shares his thoughts on his time with us, from the varied experiences that brought him to RiDC, to the projects that tell the story of the continuing need to improve accessibility. https://lnkd.in/eEcurraw #InclusiveResearch #Accessibility #Disability

If you receive poor service as a disabled passenger, you may want to make a complaint, so it's important that channels are accessible. The Office of Rail and Road (ORR) sponsors the Rail Ombudsman, and it asked us to carry out research with our consumer panel to find out how accessible the Ombudsman's website, and other communication channels, were. Read about our findings, and the outcomes, on our website. https://lnkd.in/eFhR9Rn3 #AccessibleTransport #AccessibleTravel