Trinity McQueen

Trinity McQueen

Market Research

Making audiences more predictable.

About us

We are Trinity McQueen; an award-winning, insight consultancy that makes your audience more predictable. We blend behavioural science and technology to get a truer picture of people and help you be more decisive. Our belief is that people are poor witnesses of their own behaviour. This informs everything we do, making our findings more insightful and powerful. The way we retrieve and interpret our data, we are never misled. We uncover a truer story and help make the right decision an easy one. - We predict people so accurately that you know what they’re going to do next before they do - We distil data down to the single, most meaningful insight - We help you persuade your audience and your board - We are no-nonsense and provide straightforward answers. So, what’s your ambition? Do you want to build meaningful bonds with your audience? We use segmentation analysis, usage and attitude studies, ethnography, shopper insight and cultural trend analysis to make sure your brand clicks with consumers. Do you want to perfect your proposition to make your next launch a success? We work with clients just like you from ideation, through concept testing, proposition development, price strategy and product placement tests to hone your strategy. We’ll make sure you’ll launch knowing it’s already a winner. Do you want to truly engage with your audience? By further developing your brand, tracking its performance, adapting creative and testing new ad formats, you’ll cut through the noise and excite the right people. Do you want to heighten your audience’s experience with your brand? We map your customer journeys, create personas, test and track the usability of your service and your customer experience to help you better your best and learn how to wow them next. We’ve put our methods into action for a host of household brands, from Weetabix to Hyundai, from Berghaus to Asda, and have won acclaim from the Market Research Society for 12 years in a row.

Industry
Market Research
Company size
11-50 employees
Headquarters
London
Type
Privately Held
Founded
2013
Specialties
Marketing and brand, Customer Experience, Understanding People, New Product Development, Retail & Shopper, FMCG, Technology & Digital Media, and Education & B2B

Locations

  • Primary

    2.08 Clerkenwell Workshops

    27-31 Clerkenwell Close

    London, EC1R 0AT, GB

    Get directions
  • Victoria Wharf (3rd Floor)

    4 The Embankment

    Sovereign Street, Leeds LS1 4BA, GB

    Get directions

Employees at Trinity McQueen

Updates

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    4,014 followers

    The way we treat ourselves is changing… 🛍️ In her latest piece for #HowWeThink, Joanna Crane unpacks how “little treat” culture has shifted, to reflect both the cost of living crisis and the UK’s current period of economic uncertainty. The size and type of the treats we purchase vary in line with factors like our age, gender and priorities — and to thrive in this time where shoppers are more hesitant to spend, brands will need to gain a deeper understanding of their audience. Swipe through the slides below to learn more, or hit the link in the first comment to read the article in full! 👇 #shopperbehaviour #costofliving #littletreat 

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    A huge congratulations to MG OMD and M&C Saatchi UK on winning bronze at the IPA Effectiveness Awards 2024, with LNER. We're pleased to have played a small role supporting our client LNER and all agency partners. And we hugely valued their support during those stressful pandemic months.

    Next, we have LNER by MG OMD and M&C Saatchi UK: Progress after the pandemic. Passenger volumes on LNER (London North Eastern Railway) fell by 95% in the first year of COVID as many people reverted to using cars for any journeys. As pandemic restrictions eased, LNER aimed to recover faster than any other operator by communicating rail travel gives you a feeling of making progress because of the things you can do from a train seat. Since rail travel continued to be complicated by strikes and engineering works, creative and media needed an agile approach. Overall, LNER outperformed its category, and kept growing. Communications generated an estimated 3.38m incremental journeys in 2021-2023, worth £134.6m of revenue. A huge well done to every member of the MG OMD and M&C Saatchi teams. 

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    What a day we had at Whitechapel Mission! Last week, we headed out for a morning volunteering at a homeless shelter run by Whitechapel Mission — a fantastic organisation that has been helping Londoners who are sleeping rough since 1876. They’re open 365 days a year, offering food, shelter, clothing and medical care to the homeless, as well as assisting with life skills and training for those on the job hunt. We pitched in with our pals at Potentia Insight to help organise their large food store, ensuring the showers were stocked, and that enough clothes were available for those coming in. It’s fantastic to spend a morning making a difference in your community, and as an employer, we’re proud to offer everyone 2 volunteering days a year to help facilitate this. Find out more about the great work done by Whitechapel Mission below ⬇️ https://lnkd.in/dZcrTbK

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  • View organization page for Trinity McQueen, graphic

    4,014 followers

    A huge congratulations to MG OMD and M&C Saatchi UK on winning bronze at the IPA Effectiveness Awards 2024, with LNER. We're pleased to have played a small role supporting our client LNER and all agency partners. And we hugely valued their support during those stressful pandemic months.

    Next, we have LNER by MG OMD and M&C Saatchi UK: Progress after the pandemic. Passenger volumes on LNER (London North Eastern Railway) fell by 95% in the first year of COVID as many people reverted to using cars for any journeys. As pandemic restrictions eased, LNER aimed to recover faster than any other operator by communicating rail travel gives you a feeling of making progress because of the things you can do from a train seat. Since rail travel continued to be complicated by strikes and engineering works, creative and media needed an agile approach. Overall, LNER outperformed its category, and kept growing. Communications generated an estimated 3.38m incremental journeys in 2021-2023, worth £134.6m of revenue. A huge well done to every member of the MG OMD and M&C Saatchi teams. 

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    Sometimes, doing nothing seems easier. This is a behaviour we have regularly observed when advising on pension decumulation. Recently, we've been helping clients to shine a light on the biases impeding good outcomes for people navigating the increasingly complex pension labyrinth.   For guidance on how to get this right for your customer, get in touch today. 👉 hello@trinitymcqueen.com 👈

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    Hats off to our rising star Katrina Rayment who'll be joining Rupesh Patel, AURA Insight and Ruth Hinton to talk about successful client-agency relationships - full details below 👇

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    48,634 followers

    💥 Flash Sale Alert 💥 Be super quick and get a £20 discount for MRS&more Virtual Conference 2024, the only MRS conference designed for and by young researchers: https://lnkd.in/ddJjVvQb For a limited time only, you can grab a £20 off exclusive discount on the &more Virtual Conference 🌟. Email melissa.coghlan@mrs.org.uk to book you, and/or your team members, a place for just £75 + VAT! 🧑🏻🤝🧑🏿 Calling all young researchers If you’re under 30 or within the first 5 years of your research career, don’t miss out on this exclusive offer featuring 11 fascinating sessions exploring AI, creative methodologies and fascinating case studies. 📣 Attention team leaders of young researchers This is a great opportunity to help young researchers to sharpen their skills, expand their professional networks and gain the insights they need to take the next step in their #research career. #Research #VirtualConference #YoungResearchers #Opportunity #ProfessionalDevelopment M C

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    This month’s Note From the Editor is a little different, as Director Simon Shaw reflects on a whole year of #HowWeThink 🎉 For 12 months, our team has shared their insights on everything from nostalgia marketing to fast fashion, from ageism in beauty to the rise of eco-conscious travel — but what did you enjoy most? Flick through the slides below to reveal our most read articles from the last year, or read Simon’s brilliant overview via the link in comments ⬇️ 

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    Black Friday 2024 will be here in no time. What are you doing to prepare? We can learn a lot from 2023, especially when it comes to shifting shopper priorities and behaviours, both online and in-store. Want to learn more about how you can fine-tune your strategy in the run up to Black Friday 2024? Get in touch for the full picture. 👉 hello@trinitymcqueen.com 👈 #blackfriday #blackfridaysale

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