Ascent360

In hospitality, every encounter matters. Whether you’re managing a boutique hotel, a four-season resort, or a hospitality management group, personalized guest communication can be the difference between a forgettable stay and a return-worthy experience. That’s where SMS marketing comes in. It’s fast, direct, and personal—making it one of the most effective ways to enhance the guest experience and boost direct revenue. 

A group of us who are local worked out of downtown Denver today and grabbed lunch at a local ramen spot. Missed the rest of our team but it’s always a joy when we’re able to get together IRL!

Big things are happening at Ragged Mountain Resort as we celebrate 60 incredible years of skiing, riding, and community. From its humble beginnings to becoming a favorite destination in New Hampshire, Ragged has built a legacy of great terrain, innovation (shoutout to New England’s first high-speed six-pack!), and an amazing community of skiers and riders. As this Unofficial Networks article highlights, the anniversary celebration this weekend is shaping up to be a must-attend event—featuring live music, special events, and a nostalgic look back at six decades of mountain memories. Whether you're a longtime passholder, a weekend warrior, or someone who’s just discovering Ragged for the first time, this is a season to celebrate everything that makes this resort so special. Here’s to 60 more years of fresh tracks, bluebird days, and good times on the slopes! ⛷️🏂

We can't wait to see everyone in sunny San Diego, California 🌞🔅 at the stunning Fairmont Grand Del Mar in a couple weeks for the BITAC Events Sales, Marketing & Revenue Management Summit! Our SVP of Sales & Marketing, Heather Knutson and Director of Business Development, Michael Stark will be there so be sure to say hello 👋 when you see them. Here's to a great event. 🥂

Hotels already have access to valuable guest data from sources such as property management systems (PMS), spa and golf bookings, and venue management systems. However, many properties are not effectively leveraging this data to enhance the guest experience. By integrating and analyzing this data, with the help of a Customer Data Platform, hotels can uncover behavioral patterns and preferences that drive personalized marketing and improve the guest experience. 

Transform your guest data into actionable insights with Ascent360, the gold standard 🏆 of hospitality customer data platforms! Effortlessly segment your audience 👥 and optimize your marketing campaigns across multiple channels from email 📥 and SMS 📲 to paid ads and direct mail 📬. Say goodbye 👋 to siloed, fractured data and give your guests what they crave—unforgettable experiences that stay with them long after they check out! Learn more: https://hubs.ly/Q03bDRFN0

✨ Exciting News!✨ We're thrilled to welcome Ascent360 as one of our newest marketplace members! Ascent360 is the gold standard in hospitality customer data platforms, helping hotels and resorts drive direct revenue, personalize guest experiences, and maximize efficiency—all through enriched, unified data and smart segmentation across email, SMS, paid ads, and direct mail. Say goodbye to manual spreadsheets and IT bottlenecks! With Ascent360, your data from PMS, Food & Beverage, Golf, and Spa is automatically ingested, enriched, and de-duped daily, all within a single platform. The result? The most accurate, up-to-date guest insights at your fingertips. Ready to harness the magic of your guest data? Request a demo to see how the Ascent360 CDP can help you drive more direct revenue and repeat bookings. 🚀 https://lnkd.in/eT9MGWqW

This National Employee Appreciation Day we want to express our sincere gratitude to the innovative, smart, and thoughtful people that make up our team (plus a couple others that are missing from the pic). From all of us at Ascent360, thank YOU for all that you do!

Please join us in welcoming our newest rockstar & Director of Business Development, Michael Stark, to the Ascent360 team! Get to know him a bit more in a round of Rapid Fire Q&A: Morning person or a night owl? Neither! 🤣 Coffee or tea? Coffee ☕ Dogs or cats? Dogs! 🐶 Summer or Fall? Summer! Or winter in the Tropics 😎 Favorite food? Mexican or Thai 🌮🍜 Any pets? Athena my ride-or-die (Husky-Malamute Mix)

It's no secret that personalization is key 🗝️ to engaging your guests. For hotels, delivering timely and relevant messages 📲 📧 to guests can make all the difference in securing direct bookings 💲 and encouraging repeat stays. Webhook-triggered emails, also known as behavioral emails, are a proven-effective way to achieve this. Read on to discover how behavioral/webhook-triggered emails work, their benefits, and how to implement them.