Awell

Still buzzing with the feedback and insights folks are sharing after the first CareOps Con ever 🟢 Thank you Health Tech Nerds - Kevin O'Leary & Abbey (Burtis) Peterson

The league of villains holding healthcare back in spreadsheets, silos, and slowness—just got a little shakier. Because nearly 100 healthcare operators assembled in Nashville for 48 hours to sharpen their CareOps mindsets and toolkits. Every failure shared, every problem broken down, and every “I’m not alone in this” moment lit a bat signal that’s only gonna grow brighter. A huge thank you to our customers, presenters, and attendees. Shout out to Healthie, Bland, Vital, Elation Health, Sohar Health (YC S23) and Health Tech Nerds for joining forces to make CareOps Con possible.

Annnd that’s a wrap on Care Ops Con 2025 here in Nashville, TN. I feel very lucky to have had the chance to meet and make friends with an emerging band of misfit innovators who, through thick and thin, tackle some of the toughest problems in healthcare. The consensus? Healthcare is hard because it’s complex—but complexity is also where the opportunities lie. The best innovators aren’t afraid to act. Here are three ways they’re breaking through the chaos to drive change: 1. Building Together Change works when it’s honest and collaborative. Involve clinicians and staff from the start, design workflows together, and use platforms that allow for real-time iteration. Actually sit with them, and observe, deeply. The best solutions aren’t handed down—they’re built hand in hand with the people closest to the work. 2. Freeing Clinicians to Focus on Care Use technology to lift the administrative burden off clinicians’ shoulders. Automate charting, streamline billing, and design tools that reduce friction. When clinicians are freed from the noise, they can spend their time where it matters most: with patients. 3. Moving Faster Don’t let the idea-to-impact gap drag you down. Use agile platforms that shrink timelines from months to days, allowing you to test, learn, and adapt in real-time. Faster action means faster results—and better care for patients. Final Thought: Complexity is the price of entry in healthcare, but with the right actions—and a lot of understanding - transformation happens. Cheers to new friends and old. McKay Larson Paulius Mui, MD Mitchell Maffeo Dana Green Rebecca Love RN, MSN, FIEL Rik Renard Awell Erica Jain Ryan Schumacher Reza Hosseini Ghomi, MD, MSE

Annnd that’s a wrap on Care Ops Con 2025 here in Nashville, TN. I feel very lucky to have had the chance to meet and make friends with an emerging band of misfit innovators who, through thick and thin, tackle some of the toughest problems in healthcare. The consensus? Healthcare is hard because it’s complex—but complexity is also where the opportunities lie. The best innovators aren’t afraid to act. Here are three ways they’re breaking through the chaos to drive change: 1. Building Together Change works when it’s honest and collaborative. Involve clinicians and staff from the start, design workflows together, and use platforms that allow for real-time iteration. Actually sit with them, and observe, deeply. The best solutions aren’t handed down—they’re built hand in hand with the people closest to the work. 2. Freeing Clinicians to Focus on Care Use technology to lift the administrative burden off clinicians’ shoulders. Automate charting, streamline billing, and design tools that reduce friction. When clinicians are freed from the noise, they can spend their time where it matters most: with patients. 3. Moving Faster Don’t let the idea-to-impact gap drag you down. Use agile platforms that shrink timelines from months to days, allowing you to test, learn, and adapt in real-time. Faster action means faster results—and better care for patients. Final Thought: Complexity is the price of entry in healthcare, but with the right actions—and a lot of understanding - transformation happens. Cheers to new friends and old. McKay Larson Paulius Mui, MD Mitchell Maffeo Dana Green Rebecca Love RN, MSN, FIEL Rik Renard Awell Erica Jain Ryan Schumacher Reza Hosseini Ghomi, MD, MSE

What if fixing your broken care flows didn’t take months, but just 48 hours? When Wellpath joined an Awell Bootcamp, they came with 1 question: “Can we fix this?” 2 days later, their clinicians, ops, and tech teams had 17 care flows—designed, validated, and ready for implementation. Awell Bootcamps are free. No endless demos. No sales process. Just world-class expertise focused on your most painful care delivery challenges.

Wellpath delivers healthcare to over 220,000 patients across 400 facilities. At this scale, small inefficiencies can ripple into significant impacts, while minor improvements can create tremendous benefits for both patients and care teams. That’s why Wellpath is moving beyond outdated, static workflows to seamless, transparent, and flexible care operations. With Awell: 🌊 Care flows integrate directly with Wellpath’s tools and EHR, eliminating the need for system switching. 👩🏻⚕️ Data-driven quality improvements continuously inform frontline caregivers, aligning with Wellpath’s mission of delivering compassionate care to medically vulnerable populations. The result? More time for clinicians to focus on patient care and greater consistency in care delivery across all facilities.

People in jail need healthcare too. But they can't just leave their cell to see a doctor. So how do you provide care to 220,000 inmates daily? Wellpath’s 400 facilities face the challenge of delivering and improving care across a huge network. To pull this off, they don't just need to deal with the normal constraints of healthcare but face additional challenges given their population is incarcerated. 😬 Their solution: spotting what works and what doesn't, and relentlessly making things better every day. By implementing Awell’s CareOps platform, Wellpath achieves something rare in healthcare: continuous, data-driven quality improvement. 💥 With real-time decision support and seamless integration into their EHR, Wellpath’s care teams are unshackled from outdated workflows. This means more time for patients, fewer errors, and care flows that stay as dynamic as the populations they serve.

🚨 Important Alert: Beware of Recruitment Scams Impersonating Awell Health 🚨 We’ve been alerted to a scam involving someone falsely claiming to be an Awell Health hiring manager, using the email awellhealthcare@nym.topmail.com. The scammer is advertising a Data Entry Specialist role, conducting fake interviews, and requesting payment for hiring-related fees. To clarify: Awell Health will NEVER ask candidates to pay any fees during our recruitment process. If you’re unsure about the legitimacy of a job posting or communication claiming to be from Awell Health, please verify it via our official website or LinkedIn page.

Show, don’t tell! Most healthcare vendors drag you through endless demos and then slam you with massive implementation fees once you sign the contract. I hate that. Slow implementation isn’t a customer problem—it’s a software problem. At Awell, we see customers transform care flows in days. To prove it, we offer free bootcamps—hands-on, hackathon-style sessions where care organizations tackle tough workflow problems in just 2.5 days. For SOL Mental Health, we built a functional onboarding flow with custom scheduling that was more than 80% of the way in 2.5 days. The best part? They’re completely free, and you don’t even need to be a customer to join. We believe in showing, not telling, so you can see the results before making any commitments. Read more about how we do Bootcamps in our latest article: https://lnkd.in/deUZrj-k PS: We owe a nod to Palantir for inspiring the bootcamp model. Like them, we believe teams should have the power to build—without being trapped in costly vendor dependency.

Innovation in healthcare happens when the right culture and the right tools come together 🤝 Astrana Health, thanks for choosing Awell to lead the charge in delivering effective Value-Based Care together!