(catch) health reposted this
A “digital front door” without on demand telemedicine doesn’t actually help your patients and won’t generate ROI. Why? The root problem every organization faces is the limitation of resources. Not enough ______. Clinicians. Money. Space. Time. This is true for FQHCs, Regional Medical Centers, and Leading Academic Institutions. What’s the ONE leading indicator EVERYONE shares? Horrific appointment capacity for weeks and months. What’s the point of a fancy scheduling widget, chatbot, or provider directory that spits out the same call center number, or worse, surfaces appointment slots 90 days in the future? The only way to do more work with the resources we have today is by embracing a virtual first hybrid care strategy. At (catch) health we call this “click-and-mortar care”. Don’t book people for in person visits that don’t need them. Leverage async (store-and-forward) and synchronous (voice or video) interactions for any and all conditions possible. Save in person visits for higher complexity visits that need physical exams, diagnostics, procedures. We’re helping organizations reimagine their digital strategy and multiply visit volume. Some of our clinics see 25% of their total visit volumes over telemedicine, providing more higher quality care. The revolution is just beginning.