Centrical

Centrical

Software Development

New York, New York 10,484 followers

We believe the frontline employee experience has the power to transform your business

About us

Centrical is an AI-powered employee Performance eXperience platform that drives best-in-class customer experiences for the world’s leading brands through frontline agent success and growth. The platform provides a unified employee experience with real-time performance management, adaptive microlearning, AI-powered coaching, quality management, and VoE, through a gamified solution to help organizations improve productivity and sales, reduce costs, lower attrition, and increase customer satisfaction. Centrical was founded in 2013 and serves customers in 150 countries in 40 different languages. Centrical has offices in New York, Tel-Aviv, and London and customers include leading multinational enterprises such as Microsoft, Teleperformance, Synchrony Financial, and more.

Industry
Software Development
Company size
51-200 employees
Headquarters
New York, New York
Type
Privately Held
Founded
2013
Specialties
Customer Experience, Learning & Development, Contact Center Software, Sales Operations, Gamification Platform, Frontline, Microlearning, LMS, Employee Experience, Performance Management, and Employee Engagement

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