Counsel Health

From a scrappy three-person team to a full-fledged medical group serving patients across the country, our journey has been one of growth, learning, and innovation. In our latest blog post, Justin Yu, Counsel's Founding Engineer, reflects on key technical lessons from building AI systems in healthcare. 💡 Why vanilla RAG isn't enough for medical data retrieval 💡 How interface design is just as crucial as model performance 💡 The metrics that actually matter when optimizing AI for clinical workflows 💡 What software copilots can teach us about integrating AI into medicine Read the full post here: https://lnkd.in/gZcRFHGE

Our Medical Director, Rishi Khakhkhar, MD, will be speaking at Wave Labs: AI + Clinical Workforce, hosted by SpringTide Ventures, Dhrooti Vyas, and Ryan Morley. He'll be joined by a panel of leaders who are also pushing the boundaries of AI in healthcare. If you're excited to dive into the ways that AI can be brought into the clinical care environment, come join us on March 27. Learn more and register here: https://lnkd.in/d7YE6QEZ

How can asynchronous care and AI expand healthcare access? In our most recent Q&A, Dr. David Whitehead, an emergency physician and Clinical Product Lead at Counsel, shares: 💭 What inspired his journey from emergency medicine to digital health 💭 How asynchronous care improves access, coordination, and clinical quality 💭 The most common misconceptions about virtual and asynchronous care 💭 The role of AI in shaping the future of medicine Read the full conversation here: https://lnkd.in/g5SfppYY

How should we train AI for clinical care? AI is already outperforming doctors on board-style exams, but medicine isn’t a multiple-choice test. Real patient care is messy, nuanced, and deeply human. So, how do we ensure AI doesn’t just ace the test, but actually delivers value at the bedside? Our Medical Director, Rishi Khakhkhar, MD, MBA, explores this in his latest Op-Ed for Offcall. He writes that AI should be trained the same way we train medical students, starting with fundamental skills like history-taking before advancing to complex clinical decision-making. By applying the RIME framework (Reporter, Interpreter, Manager, Educator), we can shape AI tools that are not just smart, but also clinically useful and trustworthy. Read the full piece here: https://lnkd.in/ggZXWH4M

Our CEO and founder, Muthu Alagappan, MD, recently joined Julie Yoo and a16z Bio + Health to dive into how generative AI is transforming clinical medicine. He shares how Counsel is leveraging LLMs to power asynchronous care, why we believe it should be recognized as a new medical specialty, and which long-held healthcare paradigms no longer hold true. Listen to the full episode here: https://lnkd.in/gQ8jKn8j

Our Product, Engineering, and People teams are growing! We’re thrilled to have Angel Maredia, Sebastian Wakefield, and Krysta Leverich join our NYC team, and they’ve already hit the ground running to multiply the world’s healthcare capacity. Want to join us? We’re currently hiring across sales, AI research, software engineering, and clinical. Check out the open roles in the comments below!

Do you experience migraines? Meet Dr. Rishi, an Emergency Medicine Physician at Mount Sinai and Counsel Health’s Founding Medical Director. Dr. Rishi frequently treats migraine patients in the emergency department, but today, he’s sharing two essential tips for managing migraines—so you can find relief from the comfort of your home. What other health topics would you like Counsel Health’s expert physicians to address? Let us know in the comments!

What if we could ensure everyone gets the care they need, without further overburdening doctors? Capacity, the ability of our system to deliver care at scale, is the silent crisis impacting wait times, costs, and care quality. With a stagnant workforce and a growing, aging population, how can we ensure everyone gets the care they deserve? At Counsel, we’re on a mission to multiply the world's healthcare capacity. Imagine a world where the best doctors deliver limitless, high-quality care at scale. That’s the future we’re building. Read more: https://lnkd.in/g5Ragkfu

As we kick off 2025, we're energized by the incredible feedback we've received recently from our members!

🎉 2024 was a transformative year for Counsel Health: ✅ Raised an $11m seed round, partnering with blue-chip healthcare investors (a16z Bio + Health Pear VC Asymmetric Floodgate) known for inspiring change and backing new paradigms. ✅ Provided expert medical advice to patients around the country, resolving lingering issues, preventing unnecessary ER visits, and delivering an unprecedented standard of care — all within minutes. ✅ Launched a first-of-its kind Clinician Cockpit, powered by advanced AI agents to support physicians with high-level clinical tasks like medical record review and research meta-analyses. ✅ Achieved SOC 2-Type 2 certification, reinforcing our commitment to data security. ✅ Tripled our team size, now operating from coast to coast. We’re heading into 2025 with more conviction than ever that novel physician-led, AI-powered care models will unlock a future of abundant clinical capacity.