🌟🌍 Hold onto your seats! The biggest CX celebration is coming up on CX Day, Tuesday, October 1st, and the audience is beyond countable - it's infinite! 🎉 Would you or a CX partner you know like to be highlighted? Get ready to be part of an epic celebration and connect with an endless network of CX professionals. This is your chance to elevate your brand and tap into the limitless potential of the CXPA community. Join us as a sponsor as we celebrate CX excellence! ✨ https://lnkd.in/e6HxRj5a #CXPA #CCXP #CXSuccess #CXstrategy #CX #CustomerExperience #spreadtheword
Customer Experience Professionals Association (CXPA)
Non-profit Organizations
Minneapolis, Minnesota 73,994 followers
We support CX professionals to share, learn, inspire, and grow throughout their entire career.
About us
The Customer Experience Professionals Association is the premier global non-profit organization dedicated to the customer experience profession. We increase the impact and visibility of customer experience professionals, facilitate effective member-to-member sharing, and establish respected standards. CXPA created the Certified Customer Experience Professional (CCXP) credential and certification.
- Website
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www.cxpaglobal.org
External link for Customer Experience Professionals Association (CXPA)
- Industry
- Non-profit Organizations
- Company size
- 2-10 employees
- Headquarters
- Minneapolis, Minnesota
- Type
- Nonprofit
- Founded
- 2011
- Specialties
- Collaborative environment for establishing industry standards and best practices, Networking opportunities with industry leaders, Business, customer experience, Certified Customer Experience Professional, CX certification, CX Book of Knowledge, CX jobs, and whtiscx.com
Locations
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Primary
10700 w Highway 55
Suite 275
Minneapolis, Minnesota 55441, US
Employees at Customer Experience Professionals Association (CXPA)
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Graham Clark CCXP
Driving operating improvement and competitive advantage through digital first but not digital only experience management technologies
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Rafael Bonjorno
CX & Business Development | B2C and D2C | Innovation Strategies | Product & Services | Marketing & Sales | Digital Transformation | CRM & Loyalty |…
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Francisco Zapata, CCXP
Head of Customer Centricity | CEO | CX Professor | CCXP | CXPA Council Chair| Customer Experience | Customer Success | Customer Centric Companies
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Lucied Manduca
Global Director at Vale - CX & Sales Services | Marketing | Business | Innovation and Digital | Speaker and Mentor of CX and Career | Board Member |…
Updates
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Customer Experience Professionals Association (CXPA) reposted this
Please join us in welcoming the latest set of this year's ECXA finalists in the following categories: ✨ Business Change and Transformation Beko Romania Teknosa Vodafone ✨ Customers at the Heart of Everything™ TrustedHousesitters Hepsiburada (NASDAQ: HEPS) ✨ CX Team of the Year Raiffeisen Bank Romania Pontica Solutions Pluxee Romania Teknosa Best of luck at the finals! #team #ecxa24 #customers #businesschange #customerexperience
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Customer Experience Professionals Association (CXPA) reposted this
Get inspired by the success as we continue to celebrate the achievements from UKEXA™ 24! ✨ TeacherActive, a leading education recruitment specialist, won gold in the Learning and Development category, at the UK Employee Experience Awards 2024! 🤩 The success of TeacherActive's innovative platform created a culture of continuous improvement within their network, driving exceptional outcomes for educators and clients alike while setting a new standard for excellence in education recruitment. Congratulations on this well-deserved recognition! 👏 Are you an EX-Game Changer? Register for UKEXA™ 25 👉 https://lnkd.in/gzm9AdVt Presenting the award: Ian Luxford Natalie Aston, Richard Taylor, Rachael Quinn, Rhian J. #ukexa24 #employeeexperience #learning #development #awards #winners
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🎉To all CX professionals around the world🌍 we see you, we acknowledge you, and we THANK YOU for all that you do. 🙌 For every smile, every great experience, and every "thank you" you might never hear, know that your impact is felt far and wide. 💖 Celebrate your awesomeness on CX Day Tuesday October 1st, learn more 👉 www.cxpaglobal.org/cxday #CustomerExperience #CXDay #CXPA #CCXP #spreadtheword
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🎉 CX Day 2024 is on Tuesday, October 1st! 🎉 The celebrations are just around the corner, and we can't wait! Check out the CX Day event calendar to see what’s in store. www.cxpaglobal.org/cxday #CXDay #CustomerExperience #CXPA #CelebrateCX #spreadtheword
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Thank you Lawrence Levinson, MASc, P. Biol, CCXP and all of the participants in last week’s CXPA-Natter event exploring the CX - EX relationship. When the global CX community gathers, amazing conversations happen. We are delving into the insights and look forward to sharing more on CX Day, Tuesday October 1!
Enabling Success, Driving Growth & Transforming Culture | VP & GM, Wave HQ | Outgoing Chair, Toronto CXPA | Board Advisor | Speaker | Fundraiser | Community Builder
Some fun facts from our Customer Experience Professionals Association (CXPA) panel discussion last week on "How CX and EX are Interrelated: A CX Leaders Community Conversation." We had the honour of engaging 74 program participants with >1,000 data points captured: · 37% from outside the United States · 55% had 10+ years of CX experience · 39% serve as Senior CX Leader or Director; 11% as CX Consultants · 51% Female · 52% were from organizations with 500+ employees About the experience: 86% of matched conversations were the first time the two people had met Matched conversations were rated an average of 4.59/5 in terms of value Overall program NPS score of 41 For those asking for a summary of the ~200 qualitative insights(!), please hang tight for a white paper on the subject to be released later this fall. 🔥 Kudos to Gabe Smith, CCXP Greg Melia, CAE Nicole DuMont (Customer Experience Professionals Association (CXPA)) Jayalakshmi Sudarshan (HP), CCXP, PMP® Alicia Klinko and James Stevens from Natter for such a high-quality and value-driven event! 👏
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CX drives success! We're thrilled to honor the passionate and dedicated CX professionals in many industries all around the world 🌍 that strive for CX excellence everyday 🙌💼 Let's keep making waves of change and celebrate on CX Day Tuesday October 1st. 🎉 Learn more 👉 www.cxpaglobal.org/cxday #CXPA #CCXP #customerexperience #customercentricity #spreadtheword
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Has anyone ever asked you, "What's CX?" CXPA makes explaining customer experience super easy and fun with this awesome video. 🌟 Check it out in multiple languages here: https://lnkd.in/ec8qHHh 🌍 #customerexperience #CXPA #CCXP #CX #sharethejoy
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Customer Experience Professionals Association (CXPA) reposted this
Gostaria de compartilhar que recebi uma nova certificação: CXPA Professional Member da empresa Customer Experience Professionals Association (CXPA)!
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Customer Experience Professionals Association (CXPA) reposted this
🌟 Glad to have attended the Customer Experience Master Class workshop in Riyadh 🇸🇦, organized by Customer Experience Professionals Association (CXPA) & CX Saudi جمعية تجربة العميل It was an enriching experience to learn from industry experts Ian Golding Excited to apply these insights to enhance customer experiences! 🚀 #CustomerExperience #CXMasterClass #Riyadh #ContinuousLearning #CXSaudi #CXPA
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