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Happy to see Randy Glein and Barry Schuler on the 2024 Forbes Midas List - a first for DFJ Growth to have two partners recognized in the same year. Their leadership, commitment, passion, and joy in supporting startups is evident every single day. https://lnkd.in/gEH9Fhxg https://lnkd.in/gH-kZXbp https://lnkd.in/gkuYZqd5
Congratulations to DFJ Growth Partners Randy Glein and Barry Schuler on the 2024 Midas List, Forbes’ ranking of the world’s top venture capitalists! Randy: https://lnkd.in/gS5sYYU5 Barry: https://lnkd.in/gC93tHaf Read less
We are thrilled to announce our investment in Scale AI’s $1 billion Series F financing as part of our expanding thesis and growing portfolio in the generative AI movement. https://lnkd.in/gAq2J2_T
Founder Story: Victor Velculescu on starting DELFI Diagnostics and devoting his career to the fight against cancer https://lnkd.in/gbM6-cud
Want to learn why transparency in support is good for business? Then join @Mathilde Collin (@Front) and @Parker Conrad (@Rippling) as they share: ✅ Why they took the risk to make their support metrics public, and what the ROI has been ✅ How to maintain support stats that far exceed industry benchmarks, and what to do if your metrics start to slip ✅ Why support should be a top priority for any CEO Save your seat for Feb 8: https://lnkd.in/e9dPVuD8
Rippling made waves when they went public with the real-time support metrics, and the following year Front did the same. Now CEOs Parker Conrad and Mathilde Collin will host a conversation to share: 📈The ROI of making your support metrics public 🚀How to maintain support stats that far exceed industry benchmarks…and why you can’t hide behind rosy averages 👪 Why *everyone*, from leaders to engineers, should directly engage with customers Join us on February 8 at 11am PT for the second installment of our Customer Service Game Changers series: Why Making Your Support Metrics Public Is Worth the Risk https://bit.ly/4aX9mVT
Cellares is on a mission to meet the total patient demand for cell therapies globally. Fabian Gerlinghaus and Omar Kurdi share their founder story. https://lnkd.in/diPRVk_q
“Customer teams are being forced to adapt to new and urgent challenges, brought on by economic headwinds and swift technological advancements. They face what I think of as a carrot and stick situation. The stick is, of course, the pressure from the market to do more with a fixed budget, or more with less in some cases. The carrot is all of the progress around generative AI, which carries a big promise to make your teams more productive than ever.” Read this article by Mathilde Collin to learn how to fully leverage AI’s potential and uplevel customer service. https://lnkd.in/gz-Ncw4M
Frontlines is a must for customer-centric teams that want to stand out in a saturated market. Learn how to keep up with rising customer expectations and competitors making headway with AI – all while keeping tabs on your bottom line. Register here: https://lnkd.in/gC6iAGQw
🎉Introducing Frontlines 2023, our biggest keynote of the year to educate, celebrate, and connect customer-centric teams. CEO and Co-founder, Mathilde Collin, will announce new feature launches and a product roadmap that brings teams, systems, and AI together — driving efficiency for your business and delight for your customers. Register today https://bit.ly/3OJRpky