Empathy

When Eva’s husband unexpectedly passed away, it had a profound impact on every aspect of her life, from her family to her work. AT&T jumped into action to support Eva, offering comprehensive bereavement benefits including Empathy's practical and emotional support, a dedicated Care Manager and a personalized plan to support her through the weeks and months following her loss, and help her and her family back on their feet. “Empathy provided the pathway for a peace of mind while I could focus on our healing journey as a family.” Eva said, reflecting on her experience with Empathy. At Empathy, our goal is to change the way the world deals with loss, one family at a time. We are honored to support Eva and her family, and countless other families like hers, through whatever challenge loss may bring. Learn about our comprehensive care for bereaved employees here: https://hubs.la/Q02rzmxT0

Come meet the Empathy team at these conferences coming up in September! 📌  September 8-10: ICA Annual Education Conference in Grapevine, TX. Come see us at booth # 20, and don’t miss our panel - Managing the Challenge of Caring for Customers & Yourself in the Claims World 📌  September 15-17: LIMRA Annual Conference in Nashville, TN. We’ll be at booth # 116! 📌  September 19: Global InsurTech Summit in New York, NY 📌  September 19: New England Employee Benefits Council in Waltham, MA 📌  September 24-26: HR Tech in Las Vegas, NV Jennifer Goldenberg Woody Wodchis, FLMI, ACS Tyson Jurgens Andrea Ramirez Kyle Daquanna

📢 Don’t miss our panel at the 2024 ICA Annual Education Conference on September 10th! Hear from Tyson Jurgens, our Senior Manager of B2B Marketing here at Empathy, Cathy Courcey, Megan Burke, and Mary Wilkinson on Managing the Challenge of Caring for Customers & Yourself in the Claims World.

When an employee experiences the loss of a loved one, it’s essential to approach support with genuine intention and thoughtfulness. While traditional gestures like sending flowers are kind, they often fall short in addressing the deeper needs of those grieving. In times of loss, employees are navigating intense emotions and logistical challenges, and the support they receive can have a lasting impact. By taking the time to understand what would be most meaningful—whether it’s contributing to a cause important to the family or providing assistance that addresses their immediate needs—you demonstrate a deeper level of empathy and care. This approach not only respects the gravity of their loss but also acknowledges the complexity of grief. Offering meaningful support reflects a broader commitment to the well-being of your employee, showing that your concern extends beyond the workplace and into the realities of their personal lives. Learn more from The Manager's Guide to Grief: https://hubs.la/Q02NPQjK0

Empathy started with a simple mission: to change the way the world deals with loss. Grief is a universal experience, yet it’s often shrouded in silence and discomfort. On Grief Awareness Day, we invite you to join us in breaking the taboo and openly discussing the reality of loss. In support of this mission, we’re introducing the Grief Guide Generator—an interactive tool to help families communicate their needs during difficult times. Whether your grief is fresh or from years ago, this tool is for you. Share it with your community to foster understanding and support for all. Loss is very hard—but together we can make it a bit less hard, for everyone, every day. Create your own Grief Support Guide here: https://hubs.la/Q02N9tch0 #GriefAwarenessDay

The loss of a loved one is an incredibly challenging experience, yet our society often avoids discussing it due to discomfort with the inevitability and difficulty of death. This same discomfort can make supporting someone who is grieving awkward, leaving us at a loss for words. Despite the universal nature of grief, finding the right words and understanding what to avoid can be tough. Similarly, expressing our own needs or feelings after a loss can be difficult. Even answering a well-meaning question like, 'What can I do?' can feel overwhelming. Many of us lack the language or tools to communicate our grief effectively. We’d love to hear your thoughts—why do you think it’s so hard to talk about grief, and what can we do to make these conversations easier?

If you’re coming to the 2024 ICA Annual Education Conference on September 10th, be sure to stop by this panel featuring Tyson Jurgens, our Senior Manager of B2B Marketing here at Empathy, who will join Cathy Courcey, Megan Burke, and Mary Wilkinson for a discussion on Managing the Challenge of Caring for Customers & Yourself in the Claims World! Don't miss this📢 Lincoln Financial Group Catholic Financial Life AuguStar Life

We’re with you on this. Engaging with the discomfort of grief helps us grow and makes it easier to support others. It’s not an easy step, but a powerful one. Thank you for encouraging this important conversation!

Grief is often surrounded by a strong taboo, leaving many of us feeling isolated and alone in our pain. But the reality is that loss touches us all. Ignoring this universal experience only deepens the suffering and extends its scars. Grief Awareness Day is right around the corner, and serves as a crucial opportunity to challenge the silence and acknowledge that bereavement is a profoundly human experience we all face. By breaking the taboo and fostering open discussions about grief, we can provide the understanding and support that families need. Let’s use this day to start the conversations that bring comfort, connection, and healing to those who need it most.

Grief Awareness Day is just a week away— does your company have a plan in place? Building a culture of care at your organization means showing up for your employees during life's most challenging moments. One of those critical moments is the loss of a loved one. Talking about grief can be hard, especially at work. Grieving employees may struggle to share how they feel or what they need. Although grief is a universal experience, we all grapple with knowing what to say and what to avoid. Recognizing Grief Awareness Day supports ongoing efforts to care for bereaved employees, combat grief illiteracy in the workplace, and foster a compassionate culture. Not sure how to recognize the day at your organization? DM us for a plan.