How vulnerable is our healthcare network? Cyberattack on Prescription Processor Disrupts U.S. Healthcare and Military Clinics
The U.S. healthcare system is grappling with a significant cyberattack against Change Healthcare, a major prescription processing service provider, now in its third day of downtime. This disruption has led to long waits for customers at pharmacies and impacted U.S. military clinics worldwide.
Change Healthcare, merged with Optum in 2022, is part of UnitedHealth Group’s Optum business. The attack has affected systems that support over 67,000 pharmacies and 129 million individual customers. UnitedHealth reported to the U.S. Securities and Exchange Commission that a nation-state might be behind this cyberattack.
Carter Groome, CEO of First Health Advisory, compared the situation to the 2021 Colonial Pipeline cyberattack, emphasizing the potential for severe and lasting consequences in healthcare. The American Hospital Association has advised healthcare facilities to disconnect from Optum and check their systems for vulnerabilities.
Tricare, the U.S. military’s healthcare provider, has reported that all military pharmacies, clinics, and hospitals worldwide are affected, resorting to manual prescription processing. Landstuhl Regional Medical Center in Germany and several U.S. military bases have warned of delays in prescription services.
This incident highlights the fragility of healthcare infrastructure and underscores the need for robust cybersecurity measures. With 2023 already witnessing record levels of attacks on healthcare organizations, it’s a stark reminder of the importance of protecting sensitive patient information and ensuring uninterrupted service for patient safety.
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