To enhance customer experience (CX), prioritize creating an exceptional employee experience. A positive employee experience is linked to higher employee engagement, reduced turnover rates and a better CX. https://bit.ly/3WW5oYI #CustomerExperience #EmployeeExperience #CX #EVP
Morley
Advertising Services
Saginaw, MI 8,703 followers
We deliver extraordinary experiences to the world's most discerning clients.
About us
๐ข๐๐ฟ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐ We serve four demanding markets: - Global / Fortune 500 companies seeking customer service delivery for contact centers and processing centers - Global / Fortune 500 companies seeking meeting, incentive and special events management - Global / Fortune 500 companies seeking trade show booth fabrication (custom or modular) and trade show schedule management (installation, dismantling and storage) - Museums, schools, libraries and other institutions seeking custom built exhibit installations. ๐ง๐ต๐ฟ๐ฒ๐ฒ ๐ฐ๐ผ๐บ๐ฝ๐ฎ๐ป๐ถ๐ฒ๐, ๐ฐ๐ผ๐๐ป๐๐น๐ฒ๐๐ ๐๐ผ๐น๐๐๐ถ๐ผ๐ป๐ We serve these markets through three distinct entities that work independently or in close coordination with one another to deliver highly integrated and complex solutions: ๐๐๐๐ถ๐ป๐ฒ๐๐ ๐ฃ๐ฟ๐ผ๐ฐ๐ฒ๐๐ ๐ข๐๐๐๐ผ๐๐ฟ๐ฐ๐ถ๐ป๐ด where we manage contact centers and processing centers in North America and near-shore locations ๐ช๐ฒ๐ฏ๐๐ถ๐๐ฒ: www.morleybpo.com ๐ ๐ฒ๐ฒ๐๐ถ๐ป๐ด๐ & ๐๐ป๐ฐ๐ฒ๐ป๐๐ถ๐๐ฒ๐ where we manage meetings, conferences and incentives for groups ranging in size from tens to thousands ๐ช๐ฒ๐ฏ๐๐ถ๐๐ฒ: www.morleymeetings.com ๐๐ ๐ต๐ถ๐ฏ๐ถ๐๐ & ๐๐ถ๐๐ฝ๐น๐ฎ๐๐ where we build and install museum exhibits and trade show properties ๐ช๐ฒ๐ฏ๐๐ถ๐๐ฒ: www.morleyexhibits.com Since 1863, weโve cultivated a culture of delivering extraordinary experiences. Itโs woven into our DNA, propelling us to achieve exceptional, award-winning outcomes. This ethos empowers our dedicated associates to unleash their full potential, and help our clients achieve great results. At Morley, we call it Moving People to Move Mountains. ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐ถ๐ ๐๐ต๐ฒ ๐ต๐ฒ๐ฎ๐ฟ๐ ๐ผ๐ณ ๐ผ๐๐ฟ ๐ฏ๐๐๐ถ๐ป๐ฒ๐๐, ๐ฎ๐ป๐ฑ ๐ฝ๐ฒ๐ผ๐ฝ๐น๐ฒ ๐ฎ๐ฟ๐ฒ ๐ถ๐๐ ๐๐ผ๐๐น Happy associates make happy customers. Empowered with the tools and authority to make their solutions and service something to smile about, our associates delight in ensuring every experience for our clients and each other is extraordinary.
- Website
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www.morleycompanies.com
External link for Morley
- Industry
- Advertising Services
- Company size
- 1,001-5,000 employees
- Headquarters
- Saginaw, MI
- Type
- Privately Held
- Founded
- 1863
- Specialties
- Contact Center Management (Brick & Mortar/Remote), Customer Care, Dealer/Retailer Care, Expert & Technical Support, Reacquired Vehicle Management, Recall Management, Digital Payment Management, Meeting & Event Management, Meeting Production, Content Management, Incentive Program Design & Management, Museum & Curated Space Fabrication, Trade Show Management, Custom & Modular Exhibit Fabrication, Graphic Production, and Exhibit Installation, Dismantle & Storage
Locations
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Primary
One Morley Plaza
Saginaw, MI 48603, US
Employees at Morley
Updates
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Exciting news from Nissan Motor Corporation! They are introducing a new program that aims to educate new owners on the capabilities of their vehicles. Imagine a personalized house call for your car...yes, please! https://bit.ly/3Wihefh #Morley #TrendWatch #ICYMI #CustomerExperienceย
Code-Driven Wheels (A Coder, a Coder, My Kingdom for a Coder!)
morleybpo.com
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Automakers like Stellantis, Volkswagen and Honda are embracing the growing role of software technology in shaping our mobility landscape by reassessing traditional approaches and forming key partnerships. Dive into our latest blog post for a deeper look ICYMI!! https://bit.ly/4cNbMGS #Morley #TrendWatch #MobilityExperience #ICYMI
Code-Driven Wheels (A Coder, a Coder, My Kingdom for a Coder!)
morleybpo.com
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This past month we've seen companies like Waymo, Amazon Zoox, General Motors, Nissan Motor Corporation and Ford Motor Company are pushing forward with autonomous vehicles. Higher levels of autonomy expected in the next two years. Check out more in our Automotive Trend Watch article! https://bit.ly/3WijymC #Morley #TrendWatch #ICYMI #AutonomousCars
Code-Driven Wheels (A Coder, a Coder, My Kingdom for a Coder!)
morleybpo.com
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We are seeing some attention-grabbing news stories already this summer. While discussions surrounding China, EV pricing, and the reactions from government and industry officials are important, we're focusing on the evolution of the customer experience in the latest edition of Automotive Trend Watch (ICYMI). https://bit.ly/3VQJOEt #Morley #TrendWatch #ICYMI #CX
Customers Steer the Auto Industryโs Future
morleybpo.com
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We sincerely value our longstanding partnership with General Motors and are humbled by their continued recognition of our associatesโ commitment to delivering extraordinary experiences.
Each year, the GM team recognizes our top suppliers who are working with us to push boundaries, pioneer new technologies and redefine whatโs possible. I was proud to take the stage with Jeffrey S Morrison to recognize the honorees during our Supplier of the Year event. The automotive industry is a complex business, and the hard work and support of our supply base is critical to helping us deliver world-class vehicles to our customers. Congratulations to our 2023 winners!ย
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Autonomous driving, robotaxis and synthetic fuels have dominated headlines recently. Check out this monthโs Automotive Trend Watch (ICYMI) for more information on these life-changing developments. https://bit.ly/4ayBkWR #Robotaxis #Morley #TrendWatch #ICYMI
Robotaxi Rising: Dawn of the Autonomous Age
morleybpo.com
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Weโre #SOCAPPY to join SOCAP International at the 2024 Spring Symposium in Memphis for a week of insightful speakers, networking, and engaging conversations on the future of the CX landscape. #SOCAP #SpringSymposium #SOCAPSymposium #SOCAPInternational
Networking is a cornerstone of the #SOCAPSymposium experience.ย ๐Connect with professionals from diverse backgroundsย ๐Engage in meaningful conversations that spark new ideasย ๐Form lasting partnerships to propel your career or business #SOCAPInternational #SOCAPPY
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Morley reposted this
I had a great time last week at the annual GM Supplier of the Year (SOY) event, honoring suppliers who are critical to our success. It was a pleasure to share the stage and talk racing with Jeffrey S Morrison, Chevy legend Jeff Gordon and Chevy NASCAR star Alex Bowman. Congratsย to all of our SOY winners, you are the best of the best!ย
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Morley has been recognized by General Motors as one of their top global suppliers for 2023, earning the esteemed Supplier of the Year award. We are extremely grateful for both our long-standing relationship with GM and our incredible Morley associates for their unwavering dedication to amazing those we serve. https://bit.ly/4dAstX1 #GMSupplierOfTheYear2023 #GMSupplierOfTheYear #ExtraordinaryExperiences #Morley
Morley Recognized As A 2023 Supplier Of The Year Award By General Motors
morleybpo.com