Nextiva

Is your customer experience fractured across channels and departments? We’re teaming up with CCW to offer practical solutions for transforming fragmented customer journeys into seamless experiences. Join Bhavana Rana, Brian Cantor, and Brooke Lynch for an exclusive webinar tomorrow at 11am PT as they share actionable strategies to: ✅ Streamline customer journeys with a unified, cross-functional approach ✅ Leverage data to anticipate needs and deliver personalized experiences ✅ Use AI and automation to simplify the customer experience ✅ Equip your service teams with tools to boost efficiency Register here: 👉 https://bityl.co/SOWS 

🌟 We had an amazing time at Rustler Hat Co in Nashville! 🤠 It was a fantastic evening filled with crafting custom hats, enjoying food from bartaco, and indulging in sweet treats from Nothing Bundt Cakes. 🧁 A big thank you to everyone who joined us! It was a great opportunity to connect and explore how Nextiva's contact center solutions can elevate your business. We’re excited to keep the momentum going with our upcoming event in Phoenix! 🌵 If you’re interested in learning more, message us for details. Cheers to creativity, customers, and collaboration!

The future is in the hands of the younger generations. Nextiva CEO Tomas Gorny’s secret to staying inspired is to watch what they do and envision endless opportunities everywhere you go. How do you stay inspired to innovate?

💥 Today, the incredible XDR team that Jacob Holly , Sean Callahan-Dinish and I have built here at Nextiva achieved a huge milestone… our first 1️⃣0️⃣0️⃣ meeting week! 💥 The hustle, teamwork, determination and drive that this team has and showcases everyday is what fills our leadership cups! 🙏 Next up… 150! 🔥📈 PS - did I mention EVERY single XDR was on the board! 👏🥹

🌟 Day #1 at CCW Recap! 🌟 What an incredible start to the event! We had a fantastic time connecting with industry leaders and innovators. If you missed us, don’t worry—swing by booth #103 to discover how Nextiva can help you create amazing customer experiences. Plus, don’t forget to try your luck at our claw machine for some exciting prizes! Looking forward to more great conversations today! 💫 #CCW2024 #CustomerExperience #Nextiva

Pop quiz: What are the common types of customer interactions at your company? And what kind of volume do you get through your key channels? Many CX professionals can answer without hesitation. Which means the daunting task of creating a transaction taxonomy to identify opportunities to improve your #CX isn’t so daunting after all. Learn more in the new book “Mastering the Customer Experience": https://lnkd.in/gx7TY24j #MasteringCX #CX #CustomerExperience Edwin Margulies

🌟 Exciting News from Nextiva at CCW Nashville! 🌟 Join us in Nashville from October 23-25 at the Omni Nashville for an unforgettable experience! We're thrilled to announce some fun activities to enhance your visit to our booth and drive engaging demos: 🎯 Claw Machine Fun: Try your luck at our Nextiva/Nashville-themed claw machine! Win awesome prizes and scan QR codes for a chance to snag a beverage giveaway. 👜 Welcome Bags Sponsorship: We’re proud to sponsor the expo welcome bags! Inside, you’ll find a stylish sunglass case with a QR code. Scan it to schedule a demo, and you'll be entered to win a pair of sunglasses just for attending! 🔥 Exclusive Raffle: Stop by the Nextiva booth and check in to enter our drawing for a Solo Stove Bonfire Whiskey Bundle. The lucky winner will be announced on October 25! We can’t wait to see you there! #CCWFall2024 #Nextiva #Nashville #CustomerExperience #WinPrizes

Nextiva Cares is out and about! Just this past weekend, the amazing #TeamNextiva gathered to help distribute food to our community and bring up smiles 😀 We packed and shared enough food and joy to support 400 families in Central Phoenix. Many thanks to Creighton Community Foundation and a special shoutout to all the Nexties and their families who showed up to lend a hand 📦🍌🍞🍉 Special kudos to XBert, who not only packed boxes but also managed to start a dance-off in the process. It’s safe to say the fun was off the charts! 💃🕺🙌 Nextiva Cares is back, and we can’t wait to find even more ways to give back to our communities 💙 #NextivaCares #TeamWork #TeamNextiva #GivingBack

We are beyond excited to celebrate Tommy Pintos’ remarkable triumph in the Artura Trophy championship! 🏆 Tommy’s dedication, need for speed, and relentless pursuit of excellence inspires us all at Nextiva. Partnering with champions like McLaren Barcelona fuels our drive to innovate and excel. Congratulations, Tommy! Here’s to many more victories on the horizon! 🏎

Customer Experience isn't just about solving an issue—it's about creating lasting relationships and driving business growth. But how do you master this in a fragmented, multi-channel world? In this webinar, Ben Kirchner will offer practical advice and actionable strategies for improving customer experience to stay ahead in a competitive market.  Join us on October 29 at 10 am PT to discover how to: ✅ Grow customer lifetime value—Engage with your customers anywhere, anytime, across any channel with personalized, context-driven support. ✅ Operate more efficiently—Reduce your cost per interaction with AI and automation that increases self-service, boosts workforce productivity, and reduces attrition. ✅ Maximize technology investments—Consolidate, integrate, and customize your technology in ways that reduce costs and IT overhead, while increasing business collaboration. Register here: 👉 https://bit.ly/4h1eHyJ