Redo

Redo

Software Development

Draper, UT 7,545 followers

Everything your ecom business needs, in one platform.

About us

Crush cart abandonment & watch loyalty soar through elevated purchase & post purchase experience - completely free. We help you consolidate your post-purchase tech stack saving you money and time while also providing a premium experience for your customers. Our goals are to help you retain profit through minimizing returns, enhancing your order tracking experience, optimizing your customer service and ultimately increasing LTV through a better post-purchase experience.

Industry
Software Development
Company size
51-200 employees
Headquarters
Draper, UT
Type
Privately Held

Locations

Employees at Redo

Updates

  • View organization page for Redo, graphic

    7,545 followers

    Amazing people doing amazing things. We are lucky to have people like this always pushing us forward.

    View profile for Tanner Gardner, graphic

    Director - Enterprise Sales at REDO

    One aspect I truly love about working in a revenue role is the necessity to think creatively. The top performers focus on how to creatively add value to their customers, rather than creatively take advantage of them. Bethany Bahr is someone I really admire when it comes to thinking creatively. Recently she learned that a group of our merchants would be getting together for an event. Bethany recognized this as an opportunity to add value, and dropped off a meal for them. While there, she met with a new merchant, and after showing them our free product, they onboarded that very same day. It's fun to work at a company like Redo, where people like Bethany Bahr are constantly focused on how we can give more to our merchants!

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  • View organization page for Redo, graphic

    7,545 followers

    An automated returns flow impacts multiple parts of an ecom business: ⏳ Streamline processes and provide faster customer support 🧐 Gain insight directly from your customers 💰 Revenue and customer retention The goal is to make the returns process as frictionless as possible for both the customer and the merchant. The result for customers: Immediate resolution for your return needs The results for the merchants: Lower overhead, revenue retention, higher LTV

  • View organization page for Redo, graphic

    7,545 followers

    If you're out at NRF this week and looking for the best way you can spend your Monday afternoon, we've got you covered. Would love to have you join us, Cervin Ventures, and others at a happy hour this afternoon!

    View organization page for Cervin Ventures, graphic

    3,880 followers

    Attending next week's National Retail Federation (NRF) 2025? 🥳 Cervin Ventures is hosting a happy hour on Monday to celebrate retail innovation with trailblazing portfolio companies Tote Technologies, Redo, OwnID, AiFi Inc. and Vendelux. Join industry leaders and innovators for great conversations about cutting-edge solutions shaping the future of retail. Limited spots are available, so register now to secure your place! https://lu.ma/1v6o679h cc: Taylor Oliver #nrf #retailtech

    Cervin Ventures NRF Showcase · Luma

    Cervin Ventures NRF Showcase · Luma

    lu.ma

  • View organization page for Redo, graphic

    7,545 followers

    2024 was an incredible year for us. We are humbled by the growth, grateful for the challenges, and excited about the future. Reflecting on the year brings a lot of memories, many needed shoutouts, and a couple key highlights. 🤝 347% increase in merchants using Redo 💰 $182M in return revenue retained by our merchants 🛠️ 7 new products ♼ 48% of merchants using more than 1 product 🦾 14,916 merchant support tickets closed by AI While every individual on the team deserves a shoutout, we'll spare you the spam tagging. The team is elite. The product is outstanding. Growth is inevitable. Here's to 2025! LFG

  • View organization page for Redo, graphic

    7,545 followers

    Retained return revenue should be a KPI for your team. When a buyer requests a return, at what rate is your business able to convert that request into a return or store credit instead of a direct refund? Our automated workflows are setup to optimize towards this metric. And we do it well. How? - Clear returns and exchanges policy - Automated workflow to qualify or disqualify returns - Incentivize exchanges or store credit with a % increase on original value - Always prioritize the exchanges and store credit option through the flow Our team sets up the workflows for you and continually optimizes it with you. Retaining this revenue, retains the customer as well. And that's the most important thing you can do post holiday sales.

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  • View organization page for Redo, graphic

    7,545 followers

    Redo 🤝 The Shop app, powered by Shopify. The best in-app experiences offer additional value without asking users to leave the app. That’s why we’ve integrated with the Shop app—the ultimate shopping assistant for order tracking, discovery, and now… returns and exchanges! Thanks to this new integration, merchants can deliver a returns and exchanges experience seamlessly within the Shop app. Even better? It takes only 15 seconds to set up in your Redo dashboard. Ready to activate the integration? Check out our guide 👉 https://lnkd.in/gVSUYi6g

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