Revinate

Do you remember the game “Guess Who”? You’d ask the opposing player a series of yes-or-no questions to try to guess the right character’s identity. If you guess right, you win. Guess wrong, you lose. It’s the same in hospitality. If you can identify who your most valuable guests are and provide great, memorable experiences, they’ll keep coming back. You win. But if you can’t provide the personalized experiences guests have come to expect, they’ll probably end up with a competitor on their next stay. You lose. Revinate is stopping the guessing game, bringing you the technology to make good decisions, fast, and based on real data, not just chance or instinct. That’s why we’ve developed a Customer Data Platform (CDP) that brings all the characteristics and clues about your guests together in one place, so you can see them for who they truly are. And we’ve done it with the most advanced AI-driven machine learning this industry has ever seen to link every guest touchpoint, stay, and interaction together. We’re taking out the guesswork. If you’re with us at #NAVIGATEMiami, stop by our experience center to explore the Revinate CDP and catch a demo. Bank on Revinate and discover more of what our CDP can do for your hotel: https://bit.ly/49Pqjji #CustomerDataPlatform

We're #hiring a new Customer Success Manager in Austin, Texas. Apply today or share this post with your network.

“Having the greatest technology platform that no one on property understands means you're not maximizing the value. It means you're wasting money and resources.” Plain and simple. Your hotel’s bottom line, your staff, and even your guests suffer when the technology you worked so hard to get, isn’t used properly. Shannon Knapp, President and CEO of The Leading Hotels of the World, had this to say and more on this week’s episode of the Hotel Moment podcast. Shannon shares with podcast host and Revinate CMO Karen Stephens that hospitality technology has evolved far beyond the traditional PMS — opening the door for more accurate personalization — but training staff on how to use that technology to solve your hotel’s unique challenges will be the key to its success. Listen now via the link in the comments! Hotel Moment episodes drop every Wednesday. Subscribe so you never miss an episode. You can also catch episodes on our Revinate YouTube channel. Be sure to hit subscribe! Or subscribe on Spotify, Apple Podcasts, or any other streaming service. #HotelMoment | #hospitality | #podcast

We're #hiring a new Sales Development Representative in Amsterdam, North Holland. Apply today or share this post with your network.

It’s been there all along … but are you overlooking it? We’re talking about your voice channel. Maybe your hotel has been taking voice channel bookings for years, but you haven’t maximized it’s full potential. Maybe your hotel believed in the myth that “the voice channel is dead.” (It’s not) The truth is, you don’t need to go searching for a shiny new channel when you’ve got one in your back pocket — capable of driving conversions and connecting with your loyal and prospective guests. Some hoteliers haven’t lost sight of the value of the voice channel, and their conversion rates are the proof. Find out how you can be one of those hoteliers with our new guide, “The voice channel conversion playbook for hotels.” Download it now via the link in the comments! #voiceChannel | #DirectBookings | #HospitalaityTechnology

You can tell when something isn’t quite perfect, right? There’s just “something” that’s missing. If you’ve been trying to create the perfect luxury experience, but still feel like something is missing, it may be your guests’ perspective. “Luxury now is such a personal experience. It really is about, 'What is important to me as a traveler?'” That’s Shannon Knapp, President and CEO of The Leading Hotels of the World — the epitome of experts in luxury. This week on the Hotel Moment podcast, Shannon joins podcast host and Revinate CMO Karen Stephens to discuss the evolution of luxury hospitality and offer advice on how hoteliers can tap into what guests are asking for and train staff to use technology to deliver the personalized luxury experiences that guests are looking for. 🎙️Listen now via the link in the comments! Hotel Moment episodes drop every Wednesday. Subscribe so you never miss an episode. You can also catch episodes on our Revinate YouTube channel. Be sure to hit subscribe! Or subscribe on Spotify, Apple Podcasts, or any other streaming service. #HotelMoment | #hospitality | #podcast

Tomorrow’s the day! Our webinar is tomorrow for anyone who wants to… Bring guests back for another memorable stay. Get ready to place an outbound call. With an outbound strategy powered by clean guest data, you can recover abandoned bookings. Here’s who will share their expertise on how to leverage your voice channel effectively in tomorrow’s webinar. ⬇️ 📞 Brent Sanders, Sr. Customer Education Specialist, Revinate 📞 Raul Martinez, Director of Reservations and Revenue Management, Ambiente A Landscape Hotel 📞 Brian Stinemetz, Client Success Manager, Revinate Register now via the link in the comments! #VoiceChannel | #BudgetSeason | #DirectBookings

We're #hiring a new Sr DevOps Engineer in Denver, Colorado. Apply today or share this post with your network.

“The early bird gets the worm” It’s an age-old saying, but how often does it turn out to be true? For Joel Morales, CMO at Castlerock Asset Management, LLC., choosing to start budget planning nearly three months ago has put them ahead of the competition, and aligned their team on revenue goals for the next year. This week on the Hotel Moment podcast, Joel joins podcast host and Revinate CMO Karen Stephens to discuss how his proactive approach to budget planning has enabled more education and discussion between departments to satisfy stakeholders, and move their brand forward. Listen now via the link in the comments! Hotel Moment episodes drop every Wednesday. Subscribe so you never miss an episode. You can also catch episodes on our Revinate YouTube channel. Be sure to hit subscribe! Or subscribe on Spotify, Apple Podcasts, or any other streaming service. #HotelMoment | #hospitality | #podcast

We're #hiring a new Product Manager in San Francisco Bay Area. Apply today or share this post with your network.