Skilljar

Skilljar

Software Development

Seattle, Washington 12,348 followers

The Leading Platform for Customer and Partner Education

About us

High-impact customer education programs are powered by Skilljar. Our external LMS is used by Tableau, Asana, Homecare Homebase, Alarm.com, and hundreds more to onboard, engage, and retain their customers and partners. Headquartered in Seattle, WA, Skilljar is backed by prominent investors including Insight Partners, Mayfield, Trilogy Equity Partners, and Shasta Ventures. Skilljar is a fully-remote company with employees based in Washington, Oregon, California, Idaho, Montana, Utah, Colorado, Arizona, Texas, Wisconsin, Illinois, Missouri, Virginia, North Carolina, Georgia, Florida, and New York. A note for applicants: We are aware that some job seekers—who have not applied for Skilljar roles—have been contacted by individuals posing as Skilljar recruiters. Please note that all official communications from our team will come via a @skilljar.com email address, and all interviews are conducted face-to-face via Zoom or Google Meet.

Industry
Software Development
Company size
51-200 employees
Headquarters
Seattle, Washington
Type
Privately Held
Founded
2013
Specialties
Customer Success, Customer Onboarding, Customer Training, Learning Management, LMS, Extended Enterprise, SaaS, Customer Engagement, Customer Retention, Customer Enablement, Product Adoption, and Customer Education

Locations

  • Primary

    113 Cherry Street

    Suite # 29434

    Seattle, Washington 98104-2205, US

    Get directions

Employees at Skilljar

Updates

  • View organization page for Skilljar, graphic

    12,348 followers

    ✴️ 71% of customers expect personalized brand experiences. If you’re one of them, this is for you. ✨ A personalized demo of Skilljar. ✨ ✅ See features that are important to you ✅ Chat with a product expert about your top concerns ✅ Get an inside look at how category leaders use Skilljar Walk away knowing if Skilljar is right for your program in minutes (instead of hours searching online). Book a custom demo now: https://hubs.ly/Q02FsRVD0 #lms #skilljar #demo

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  • View organization page for Skilljar, graphic

    12,348 followers

    Debating making the move from traditional in-person training to a modern, self-serve approach? Get your hands on our interactive worksheets to guide you through the process. Plus, here are three tips to keep in mind while you get started: ✅ Start Small—Identify one area of your training that could be made self-serve—maybe a FAQ or a common onboarding task. Automating just this part can free up your team’s time while giving partners what they need on demand. ✅ Personalize the Learning Experience—Not all partners learn the same way. Use your LMS to create tailored learning paths based on roles, goals, or product expertise—help partners focus on what’s most relevant to them. ✅ Measure Impact—Track key metrics like course completion rates and how training impacts sales performance. Use this data to continuously improve your education program and show the business impact to leadership. Get your hands on our interactive guide to apply your unique program details to a new strategy 👇 https://hubs.ly/Q02SQx5l0

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  • View organization page for Skilljar, graphic

    12,348 followers

    🚨 Research shows customer churn is on the rise. This is the #1 reason why… Budget cuts. ✂️ Customer Success teams have less manpower and fewer resources to deliver the tailored experiences 81% of customers expect: from strategic advising to product support. Some CS teams, however, are boosting retention +95% despite these challenges. 📊 Want their secret?  ▶️ Get it in this on-demand recording: https://hubs.ly/Q02Sz2Ch0 #customersuccess #customereducation #churn #retention #webinar 

    Customer Success Secrets Revealed- 9 Tips to Overcome This Year’s Top Challenges

    Customer Success Secrets Revealed- 9 Tips to Overcome This Year’s Top Challenges

  • View organization page for Skilljar, graphic

    12,348 followers

    Transform Academy rebrand chaos into clarity with this... ✨ The LMS Project Plan Template ✨ We’ve all been there. Too much to do. Too many moving parts. And way too many people to hold accountable. That’s why we created this handy template for you. 🛟 Here’s why Customer Education pros call it a “lifesaver”:  🚀 Get a complete project plan from strategy to launch. ⏱️ Share it with task owners and keep them on track. 📚 Find free resources for every stage of your LMS refresh. Say goodbye to stress and guesswork! 🎯 Get your template now: https://hubs.ly/Q02Sntsy0 #lms #rebrand #relaunch #customeracademy #free #template

    LMS Project Planning Template | Skilljar

    LMS Project Planning Template | Skilljar

    info.skilljar.com

  • View organization page for Skilljar, graphic

    12,348 followers

    Check out these amazing results ⬇️ 🔺 Turned support into a revenue driver 🔻 Reduced support tickets by +10% 🔺 Boosted NPS by 20 points That’s not all! Clever Inc.’s Principal Customer Education Program Manager, Blair Mishleau, also grew the program by 1,400% (as a team of one)! ✨ You’re invited to see how during our upcoming live virtual event and Q&A. Watch Blair reveal his data-driven growth strategy. Get his blueprint for driving and proving the ROI of CE. Walk away ready to impress the C-Suite this year! ✨ Can’t attend? Register anyway, and we’ll send you the slides and recording. RSVP here 👉https://hubs.ly/Q02SfzbL0 #CustomerEducation #ScalingPrograms #Webinar #Skilljar

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  • View organization page for Skilljar, graphic

    12,348 followers

    CS & CE leaders: The C-Suite is counting on you now. 🧰 Your mission, should you choose to accept it… Train and retain your company’s most valuable asset: your customers. Because priorities have shifted from growth at all costs to staying profitable. It costs 5x-7x more to acquire new customers than to keep your current ones. 📊 How can you rise to this challenge (even with limited resources)? Let Skilljar’s President of GTM, Frank Maylett, show you at TSIA World ENVISION. Join his October 23rd session at 1:35 PM PT to: ✅ Discover the key CE metrics for driving business growth. ✅ Free your team’s time for strategic work with automation. ✅ See how to align your strategy with C-Suite priorities. Stop by EnvisionExpo Booth #500 to meet the Skilljar team. 🤝 We can’t wait to see you there! Don't want to wait? Schedule time with us now: https://lnkd.in/g9u_rheQ #tsia #tsiaworldenvision #gtm #customereducation #businessgrowth

  • View organization page for Skilljar, graphic

    12,348 followers

    Relaunching an Academy takes more than just a good idea—it takes a mix of practicality and creativity. Want to take a peek at what it would take? We're giving you the behind-the-scenes playbook straight from AuditBoard's education experts Elyce Ladany & Robyn Kim—the real ‘strategists and doers,’ who brought together: 🧠 The Art of Learning: Designing content that actually connects with people and makes a difference. 🎯 Smart Marketing: From in-app to events, they made sure the right people heard the message at just the right time. 🔧 Tech Essentials: Using the right tools to keep the experience smooth and measurable, so they know it’s working. 💥 Real Results: The outcome? More engaged customers and better product adoption—all thanks to a well-executed plan. This isn’t just some shiny success story—it’s the real, hands-on approach to getting things done. If you're thinking about refreshing your Academy, this playbook is packed with insights you can actually use. Major thanks to today's Skilljar authors, Elyce & Robyn! 👉 Check it out here: https://lnkd.in/gkFmpng4

    Inside AuditBoard's Playbook: How to Relaunch and Market Your Academy

    Inside AuditBoard's Playbook: How to Relaunch and Market Your Academy

    skilljar.com

  • View organization page for Skilljar, graphic

    12,348 followers

    🏆 Skilljar is a top performer in G2’s Fall 2024 reports. We’re thrilled to be in the Leader quadrant (again). Thank you to our amazing customers for all the 5-star ratings and glowing reviews on G2! ⭐ "A customizable tool that makes it easy for our customers to get trained" – Keith G.  ⭐ "Intuitive LMS with fabulous human support!" – Morgan Anne H.         ⭐" Amazingly versatile. Helping us scale to thousands of students" – Claire F. See why CE & CS leaders love Skilljar (without filling out forms or sharing your contact info). Take a quick tour: https://hubs.ly/Q02RxvvT0 #g2 #customereducation #leader  

    Product Tour | Skilljar

    Product Tour | Skilljar

    skilljar.com

  • Skilljar reposted this

    View profile for Justin Long  🚀, graphic

    ⚡️ Catalyzing business growth by transforming customers and partners into product champions ⚡️

    🙌 Raleigh Customer Education Meetup Recap! 🙌 Our first-ever Raleigh Customer Education Meetup was a success! 🎉 Huge thanks to everyone who came out—we had some incredible attendees join us for great discussions and networking with a view of the Raleigh Skyline! 🌆 Here are some of the hot topics we tackled: 🔒 Gated vs. Un-Gated Training: What’s the best approach for delivering educational content? 💸 Free vs. Paid Training: How do we determine the value of training for our customers? 🧠 Other Key Insights: Attendees shared their perspectives on industry trends and how we can continue to innovate in Customer Education. Tricia Timney and I had a blast hosting and bringing everyone together. It was inspiring to see so many passionate CED professionals in one room, exchanging ideas and building connections. We’re excited to keep the momentum going and strengthen our growing community! 🎯 This community is just getting started, and the energy in the room was amazing! 🎯 We’re excited to keep these conversations going and continue building a strong Customer Education network here in the Triangle. 🎯 Shout-out to all our attendees. You all brought so much value to the discussion, and I can’t wait for our next meetup. Molly Phillips Shelby S Kelly Bailey Brandi Pilot Brooke Winston, M.S. Carlos Panameño, Jr. Marley Koschel Talina Bath Sabrina Trono Skilljar Clever Inc. Brightly Jackrabbit Technologies NetApp Bluecore DreamBox Learning Discovery Education Reltio Stay tuned for future events—this is only the beginning! 🚀 #CustomerEducation #Raleigh #Durham #TriangleArea #Networking #ProfessionalDevelopment #Community

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Funding

Skilljar 5 total rounds

Last Round

Series B

US$ 33.0M

See more info on crunchbase