Rep AI

🔥 Momentum. ROI. Support. Results. Relationships. Usability. Implementation. These are the pillars we focus on—every single day—for our customers. G2’s Spring Reports are out, and Rep AI has been recognized across multiple categories. But these aren’t just badges. They’re proof of trust, partnership, and progress. Trust from our customers, who continue to choose us as their AI concierge. Partnership with businesses that push us to innovate and grow. Collaboration within our team, whose dedication and kickassery power it all. 🩷 To our customers - thank you for believing in us and building with us. 🩷 To the Rep AI team - you’re the reason we keep raising the bar. This recognition fuels us. But we’re far from done. Let’s keep building. Let’s keep solving. Let’s keep delivering. Read more customer reviews on G2: https://lnkd.in/eVZ3i3Br

In a few years, we won’t “buy now”—we’ll just chat our way through checkout. I joined the panel "GenAI in eCommerce: The Next Era of Optimization" at Shoptimize Isreal 2025 to share where I see things heading, especially how AI chat will completely reimagine the way we shop. Ten years ago, everyone was talking about mobile as the next big competitive advantage. Some businesses hesitated—others jumped in with both feet. Those early movers didn’t just get ahead; they learned faster, adapted faster, and stayed ahead. We’re seeing the same story unfold with AI in eCommerce, and across the brands using Rep AI. The brands embracing it at scale today are laying the foundations for long-term advantage. We’re already seeing signs of this shift where DTC brands are hiring AI experts. Huge thanks to Nathalie Tenne and ShoppingIL for leading this panel, and to the incredible group I got to speak alongside: Ron Dahan – CTO, SpringAI Rinat Keinan – Co-Founder, Pele AI Hadar Chen – Co-Founder, Sherlock AI So many good ideas shared. I’m excited for what’s ahead.

Real-time answers, smoother operations, and higher conversions. Create Wellness unlocked these with AI-driven conversations. As their business grew, they faced an all-too-common challenge: how do you scale customer support and boost sales without overloading your team? Enter Rep AI. Here’s what happened next:  ✅ 25% higher average order value ✅ 15% conversion rates through conversations ✅ 35% abandoned cart recovery Margaret Fortner, Sr. VP Marketing at Create Wellness, summed up their experience perfectly “Being able just set [Rep AI] up, tweak our catalog, and let *it run* was really powerful for us.” By integrating seamless, AI-powered interactions, Create Wellness didn’t just enhance their customer experience - they recovered lost sales, gained actionable insights, and kept their support operations stress-free. AI isn’t just about automation; it's about creating smarter, more human connections at scale. Curious how conversational AI could work for your business? Read their full case study here https://lnkd.in/efcCB3v3 #AI #ConversationalAI #CustomerExperience #Sales #Shopify #RevenueGrowth

Heading out to Shoptalk Vegas soon? Let’s talk about how AI is transforming eCommerce. 🚀 Conversational AI isn’t just reshaping eCommerce - it’s scaling, optimizing, and driving growth like never before. Here’s how: → Boosted revenue streams → Higher average order values (yes, shoppers are buying more!) → Fewer support tickets clogging your system → Increased customer lifetime value → Better CX through data and insights Our team has been at work helping businesses achieve all this and more through behavioral and conversational AI. Want insights on how you can apply AI strategies that actually work for you and your clients? Let’s connect! Our Head of Partnerships Lea Algazy will be there, make sure to grab time to chat, link in comments 📅👇 Don’t miss this chance—AI is moving fast, and staying ahead means acting now. What’s your biggest challenge with scaling growth? Let’s tackle it at hashtag #Shoptalk. 🚀

🚀 Higher sales. Stronger relationships. Real-time insights. Kinn Studio’s AI journey with Rep AI delivered. "Customers are feeling more of a connection to the AI—it’s not just a chatbot giving a ‘yes’ or ‘no’ answer. It’s engaging, guiding them, and keeping them interested." says Brooke Dobbins, Senior Customer Experience Manager, at Kinn Studio For Kinn Studio, a brand known for timeless, heirloom-quality jewelry, maintaining a high-touch, personalized customer journey was non-negotiable. But with a small team, scaling this experience was a challenge. Enter Rep AI—their AI-powered shopping assistant that builds trust, increases sales, and optimizes customer interactions. The Results: ✅ Order values soared by 16% through AI-assisted shopping encouraged higher spend ✅ Customer connections deepened—Rep AI spoke Kinn’s language and answering 97% of inquiries ✅ Marketing strategies sharpened—Real-time analytics shaped smarter decisions Rep AI doesn't just answer questions. (That’s table stakes.) It engages. Guides. Empowers. 👉 Read the full case study here: https://lnkd.in/dN5giWVb #AI #Ecommerce #shopify #CRO #CX #CustomerExperience #SalesGrowth #ConversationalAI

Celebrating women entrepreneurs we admire 💜 At Rep AI, we’re lucky to work with some incredible brands—many of which are founded by women. This International Women’s Day, we wanted to take a moment to recognize the women-led businesses that inspire us with their vision, creativity, and relentless drive. Here are just a few of the brands we admire: - Lashify ©: Sahara Lotti - Mia Belle Girls: Lina Viner - Kinn Studio: Jennie Yoon - CLOTH & PAPER: Ashley R. - Skin Type Solutions: Leslie Baumann MD, FAAD - Magnolia Pearl Clothing: Robin Brown - GLOWBIOTICS: Christine Watson To these founders (and all the women pushing boundaries in ecommerce), we see you, we celebrate you, and we’re cheering you on 🫶

Consumer expectations have evolved. So why hasn’t the online shopping experience? Most shopping experiences still lack real, consultative guidance—the kind that actually helps shoppers find what they need. That’s exactly what Yoav Oz and Shauli Mizrahi break down on THE ECOMMERCE EDGE Podcast with Jason Greenwood. They dive into: 1) Why most ecommerce experiences aren’t as helpful as they should be 2) How AI can go beyond fake consultative experiences and use real buyer data to guide shoppers 3) How Rep AI transforms chatbots into true shopping concierges, boosting sales, resolving inquiries, and unlocking deeper customer insights Are AI chatbots the future of ecommerce, or just another shiny tool? Check out the full podcast episode to find out—links are in the comments!

The brands set to win in 2025 have one thing in common: They’re mastering seamless, data-driven customer journeys that bridge online and offline worlds. That was a huge focus at EEE Miami 2025: 4th Edition Ecommerce Conference last week, where Aron Vuijsje and Shauli Mizrahi were on the ground, diving into the latest trends alongside some of the sharpest minds in the industry—Shark Tank investors, Magic Spoon, Lashify, and more. We’re grateful to have sponsored the event alongside Klaviyo, Attentive, Shopify, and other top partners. If you missed us in Miami, no worries. We’re heading to Shoptalk and GROW LA next—if you’re attending, let’s connect (or maybe even collab on something fun). 👀

🚀 Introducing Rep AI’s New AI-Powered Product Finder 🛍️ 🔍 We’ve all been there - searching for a product online and feeling overwhelmed by too many options or irrelevant results. That’s why we’re thrilled to introduce Rep’s AI-Powered Product Finder, a game-changer for smarter shopping. Instead of relying on basic keyword matching, our AI understands the context behind a shopper’s request through conversation. Whether they’re searching for something specific or just exploring, the AI delivers the most relevant results - fast 🚅. And if too many options pop up, it doesn’t just show them all. It asks the next logical question to refine the search, ensuring a more personalized, efficient experience. Our Rep customers have complete control over how the AI works on their store - setting limits, customizing follow-up questions, or previewing how it all works to meet their shoppers' needs. Ready to be a part of the AI search revolution in eCommerce? You’ll find it on all Rep AI customer websites. Learn more about how Rep’s AI-Powered Product Finder can help your store - link in the comments.

Meet Shauli Mizrahi and Aron Vuijsje at EEE Miami 2025: 4th Edition Ecommerce Conference, prepare to be blown away by the demo they'll show you! 👀🔥