SCAN

Legal myths, bucket list dreams, and more! Get a behind-the-scenes look into the life of a SCAN lawyer in our latest Meet SCAN's Rebels video as we sit down with our award-winning Rebel—SCAN's Chief Legal Officer and General Counsel Renee Delphin-Rodriguez who was recently recognized as one of Modern Healthcare's 2025 Leading Women!

SCAN's Chief Legal Officer and General Counsel Renee Delphin-Rodriguez has been recognized as one of Modern Healthcare's 2025 Leading Women! 👏 Under Renée's leadership, SCAN successfully challenged CMS's calculation of SCAN's 2024 Star Rating in a lawsuit that resulted in industry-wide recalculations, benefitting over a million plan members. “This recognition fills me with immense pride and fuels my commitment to improving the healthcare system for older adults and advancing SCAN’s mission to keep seniors healthy and independent,” said Renee Delphin-Rodriguez. “It is an honor to be named alongside so many trailblazing women leaders who share this passion.” Learn more about Renée's recognition here: https://ow.ly/oxMW50VkRkA

Thrilled to share the exciting news that SCAN today placed #7 on the Fast Company list of the 15 most innovative companies in healthcare. From our citation: “California based SCAN Health Plan is a Medicare plan founded in 1977 by a group of 12 senior citizens who wanted better healthcare. SCAN stands for Senior Care Action Network. The company is focused on coordinating social services and medical care within the community to meet each patient’s needs. SCAN is expanding on its mission of providing better healthcare for seniors by focusing on the needs of specific groups. In 2023, SCAN started Affirm (partnered with Included Health) the first Medicare Advantage plan for LGBTQ+ seniors, which offers lower copays on HIV treatments, gender-affirming hormone treatments, and access to culturally competent care. In 2024, it launched the Inspired program which is specifically for women 65+. Inspired gives members access to a health advocate who ensures they get personalized care. It also offers access to free estrogen therapy, access to women specific fitness clubs, and the ability to visit a Women’s Center within the SCAN network which offer breast and pelvic care. SCAN also partnered with care management company Astrana Health to create SCAN Allied, a plan for Asian-American seniors. SCAN Allied includes unlimited acupuncture, grocery and fitness allowances, and access to culturally aligned providers. SCAN currently brings in $5 billion in revenue and covers nearly 300,000 members across California, Arizona, New Mexico, Nevada and Texas.” Huge congratulations to #1 on the list, Abridge. SCAN is a proud investor in the company. https://lnkd.in/g3myjqTw

"Technology we know is... foundational to get the job done, but we will not just... let that replace an overall personal touch that our members overall at the end of the day expect." Troy Shaffer, VP of Contact Center Operations at SCAN Health Plan, joins the Becker's Healthcare Payer Issues Podcast to share industry insights on how SCAN leverages emerging contact center technology while maintaining a personalized, member-focused experience, and balances investments as a not-for-profit. Listen to the full podcast here: https://lnkd.in/gd62WpNW

"Expanding the PACE model in Nevada will empower seniors with choice, dignity, and the ability to remain in their communities while receiving the full spectrum of medical and social services.” SCAN's Director of State Government Affairs, Kelsey Avery recently testified before the Nevada Senate Committee on Health and Human Services in strong support of Senate Bill 207—which proposes creating a Program of All-Inclusive Care for the Elderly (PACE) in Nevada. PACE providers, like SCAN's myPlace Health, allow medically frail, low-income seniors to age and thrive at home rather than in institutional settings. Read more about Avery's testimony, the bill's potential impact, and PACE here: https://ow.ly/UTOf50Vk1VC Special thanks to Senator Taylor for her leadership in championing Senate Bill 207!

Corporate culture statements are often full of meaningless corporate pablum. SCAN is different. We bring our “ways of working” to work every day and use them to keep each other accountable. 1) Member Obsession 2) Champion’s Mindset 3) Corageous Challenge 4) Relentless Leadership and 5) Breakthrough Achievement Want to join the “rebellion” (against healthcare’s broken status quo) and work at a company fighting to make a difference? Have a look at any of the 108 job postings we have open today: https://lnkd.in/gR-p3Gfh

Attending AHIP's 2025 Medicare Medicaid, Duals & Commercial Markets Forum? Don't miss SCAN's VP of Pharmacy, Bahar Davidoff PharmD, MBA at the speaking session—Part D in 2025: Impacts of the Benefit Redesign—happening Wednesday, March 26th. Join her and other speakers as they discuss the 2025 Part D changes and their impact on members, providers, and health plans. For more information and to register, visit: https://lnkd.in/gg6Xbdbu

Listen Here: https://lnkd.in/gd62WpNW In this episode, Troy Shaffer, VP of Contact Center Operations at SCAN Health Plan, discusses the evolving healthcare landscape. He shares insights on leveraging technology for member engagement, balancing investments, and maintaining a personalized service approach while driving operational efficiency. For more information about Becker's Healthcare, please contact Jessica Cole or Scott Becker. #podcast #healthcare #leadership

SCAN's Vice President of Policy & Government Affairs, Matt Kazan, is joining Health Payer Specialist and Moderator Gale Scott for a panel discussion this Thursday, March 13th at 11:00 AM PST. Tune in to hear about the administration's key initiatives, industry impact and what might be ahead for #MedicareAdvantage. For more information and to register, visit: https://lnkd.in/gaQqqx_f

"Our objective is really to drive a better experience that connects...touch points more seamlessly across the omnichannel health experience...and provides a more holistic view into the member's overall health journey, but focus squarely on that support and access for them." SCAN's Chief Digital Officer Rob Scruggs joins SCAN Chief Corporate Development Officer, Rona Li, and Jakob Emerson on the Becker's Healthcare Payer Issues Podcast to discuss the role behind SCAN's latest investment in League, SCAN's upcoming member portal and mobile app release, and the importance of personalizing health experiences for members. Listen to the discussion here: https://lnkd.in/g37R-Ucb