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In the world of sales, a significant portion of the budget is allocated to generating leads, yet there’s a crucial aspect often overlooked: the value embedded in every sales conversation. These interactions are not just calls; they are treasure troves of data waiting to be unlocked. The key lies in recognizing the immense potential within these conversations and harnessing it to win business. Read on to learn how to harness and leverage this data » https://lnkd.in/gGfkyJ-r

What is conversation intelligence? Great question. A quick Google search reveals conflicting definitions plus a slew of related concepts and terms to make your head spin. Conversation analytics, conversational AI, and conversational intelligence to name a few. Of course, as the term suggests, conversation(al) intelligence = intelligence or insights derived from conversations. But… what intelligence, and which conversations? In this post, we will focus on “intelligence” that derives from A.I. and “conversations” between buyers and sellers. https://lnkd.in/gTufrAeb

Good sales technology makes you more efficient; great sales technology also improves your relationship with customers and prospects. If you’re talking to plenty of people every day but not enough of those conversations turn into sales, you may not be creating enough of an emotional connection. https://lnkd.in/eGTpZ2Bc

The best way to improve your sales career is through continuous learning. But “improving” means different things to different people. If you’re fairly new to sales, you may be looking to master all the basics. If you’re more experienced, you may be wondering, "What’s next?" Even 'A-Players' have areas they’d like to improve. In fact, continuous learning is how they reach (and stay at) the top. This article is about figuring out what skills to work on, embracing continuous learning, and exploring ways to review and analyze your performance so you can keep growing in your profession. https://lnkd.in/eQtHDTT2

Meeting the sales quota is the lifeblood of any sales organization. When your team isn’t hitting its goals, it can be stressful, disheartening, and often sends sales leaders into a frenzy to identify the problem. But fret not; failing to meet sales quotas is a common challenge that many businesses face, and it’s one that is often solvable. https://lnkd.in/dWiZQu6j

As a sales leader, you know the challenges inherent to sales. So you’re always thinking of ways to make sales easier for your team. You might be surprised to learn how much value sales call recording can bring to prospecting and selling. And recording is just the beginning. Once you implement sales call recording, conversation analysis is the next step, leading to sales intelligence and conversation intelligence. Read on to learn the gains from using call recording with your existing B2B sales process. https://lnkd.in/d-RQzWZT

Of course, as more and more teams become remote, you’re going to need to cultivate the skill fast. More than that, you want your teams to thrive and develop a high-performance culture that sets the bar for the whole office. It is certainly possible to create a high-performance culture with a remote team. You just have to know how to manage the team successfully. Here are a few tips to help you get there. https://lnkd.in/gqtSMMZq

Cold calling isn’t dead, it’s just really painful, and most companies do little to help their sales teams alleviate the pain while still expecting them to make the calls. It’s demanding, difficult work, and those that do it well are highly valuable to a business. While creating structure can be helpful for efficiency, it doesn’t solve the real problem at hand: making it easier to pick up the phone and make the call. Keep reading to see tips to help teams overcome cold calling reluctance: https://lnkd.in/gCQaZ2gb #salesperformance

Here’s what you should know about call recording guidelines and best practices for call centers and any other related businesses where phone conversations are a core component: https://lnkd.in/gXHgfwDp

Sales organizations understand the importance of gathering data to make better business decisions and improve performance. But what data? The focus is too often on metrics like the number of times a buyer visits a site, the frequency of calls, and the length of time the salesperson speaks during a call. However, that information is incidental, indirect — merely metadata. • The power of the sales conversation • Listening is a lost art • The pitch isn’t everything • Considering your customer • And more: https://lnkd.in/gX2K_kqX