Nash

I’m thrilled to introduce Nash AI, our new AI Logistics Agent that tackles the real bottlenecks in delivery operations. After orchestrating hundreds of millions of deliveries for top retailers, restaurants, and grocers one thing stood out: manual processes are holding businesses back. We built Nash AI to change that. By automating dispatch, reducing repetitive support inquiries, and streamlining financial reconciliation, we empower businesses to deliver faster and more reliably—without ballooning costs. Our experience in large-scale deliveries allowed us to create an AI that adapts in real time to common issues like driver no-shows, sudden demand spikes, and address errors. And the results speak for themselves: 90% reduction in address-related failures 80% of support tasks handled automatically 34% improvement in fleet utilization If you’re looking to transform your logistics operations and scale profitably in the AI-enabled economy, I’d love to connect.

Big thanks to Marina Mayer at Supply & Demand Chain Executive for covering the launch of Nash AI. We’re bullish on making the last mile more scalable while driving impact across the supply chain. Nash AI is already helping logistics teams automate decisions, streamline delivery, and scale without the usual bottlenecks—and we’ve got more workflows on the way. Article link ⬇️ https://lnkd.in/dYnvsjNP

Really looking forward to heading back to The Delivery Conference on 11th Feb at The Royal Lancaster Hotel in London. Drop me a line if you are headed that way and want to catch up on how Nash can support your Ship from Store and last-mile delivery strategies.. #TDC2025 #eCommercelogistics #lastmiledelivery #shipfromstore

A glorious day to announce our Associate Sponsor for the 10th Annual Retail Fulfilment Summit, Nash! It is the leading delivery orchestration and management platform, that makes complex delivery needs simple. Simplify internal operations, optimise for both experience and cost across your own fleet and third party carriers, and customise tracking and communication. To share more about "Innovating last mile fulfilment offerings: Meeting modern customer expectations", Ben Goodger, GM APAC will be on a panel on Day 1 at 1130am. Exciting times!

Today, we’re introducing Nash AI, a system of AI Logistics Agents designed to tackle the bulk of delivery operations for businesses of all sizes. Scaling logistics isn’t just about moving packages from point A to point B. It’s about making smarter, real-time decisions at every step. Built on insights from hundreds of millions of deliveries, Nash AI serves as the foundation for smarter, faster, and more reliable delivery operations. What Nash AI delivers today: 1. Dynamic Dispatching: Optimizes fleet assignments in real time by evaluating factors like traffic, capacity, and demand, keeping deliveries on track and while making smart trade-offs that match business goals and resource limits. 2. Proactive Support: Automates routine customer inquiries—like "Where’s my order?"—reducing ticket volumes and enabling support teams to focus on more complex, high-value issues. 3. Automated Financial Reconciliation: Streamlines refund validation, invoice matching, and payment processing to reduce errors and improve operational flow. 4. Fraud Detection with Proof of Delivery (POD): Analyzes delivery confirmation data, including geolocation and proof-of-delivery photos, to identify and resolve discrepancies in real time. Already, Nash AI is driving meaningful results: - 34% improvement in fleet utilization - 90% reduction in address-related delivery issues - 80% automation of customer support tasks This is just the beginning. Nash AI is designed to grow alongside your operations, with new workflows and use cases rolling out in collaboration with our partners and customers. Nash AI is available now with our few initial workflows for merchants already on the Nash platform. Learn more and get a demo: https://lnkd.in/dx-GnyCi

Today, we’re introducing Nash AI, a system of AI Logistics Agents designed to tackle the bulk of delivery operations for businesses of all sizes. Scaling logistics isn’t just about moving packages from point A to point B. It’s about making smarter, real-time decisions at every step. Built on insights from hundreds of millions of deliveries, Nash AI serves as the foundation for smarter, faster, and more reliable delivery operations. What Nash AI delivers today: 1. Dynamic Dispatching: Optimizes fleet assignments in real time by evaluating factors like traffic, capacity, and demand, keeping deliveries on track and while making smart trade-offs that match business goals and resource limits. 2. Proactive Support: Automates routine customer inquiries—like "Where’s my order?"—reducing ticket volumes and enabling support teams to focus on more complex, high-value issues. 3. Automated Financial Reconciliation: Streamlines refund validation, invoice matching, and payment processing to reduce errors and improve operational flow. 4. Fraud Detection with Proof of Delivery (POD): Analyzes delivery confirmation data, including geolocation and proof-of-delivery photos, to identify and resolve discrepancies in real time. Already, Nash AI is driving meaningful results: - 34% improvement in fleet utilization - 90% reduction in address-related delivery issues - 80% automation of customer support tasks This is just the beginning. Nash AI is designed to grow alongside your operations, with new workflows and use cases rolling out in collaboration with our partners and customers. Nash AI is available now with our few initial workflows for merchants already on the Nash platform. Learn more and get a demo: https://lnkd.in/dx-GnyCi

🎉 Celebrating a Successful Training Session + Partner! 🎉 A big shoutout to our incredible partner Mariam Aslam from Nash for putting together an outstanding training session this week! 🙌 Her expertise and commitment to excellence made this experience truly valuable (and enjoyable) for everyone involved. The session was packed with actionable insights and hands-on learning that will undoubtedly help our team continue to improve. We’re beyond grateful for the support and collaboration of the Nash team. 👏 Thank you to everyone who participated, and a special thank you to Mariam for your leadership and positivity. I couldn't ask for a better partner! Looking forward to more collaborations and continued growth together! 🚀 #Partnership #Training #Growth #Learning #Collaboration #Teamwork

Our final Tech On Toast podcast of 2024 🤩 This episode dives into how technology is reshaping delivery in hospitality and retail with insights from Patrick Eve, Head of UK at Nash. Nash sets the standard for the last-mile with an end-to-end platform built to transform the way businesses manage delivery operations & we'll let you into a secret... they might just be behind The Big Man's 🎅🏼 seamless delivery! 🎁 Here's why & a glimpse into what we cover in the episode: 🎁 Customisable Delivery Solutions Just like Santa’s sleigh, Nash delivers the goods exactly how you need them. Patrick explains how Nash helps businesses take control of their delivery journeys, maintaining brand integrity while meeting modern customer expectations. 🎁 Data That Drives Success How does Father Christmas know who’s been naughty or nice? Data! Patrick shares how businesses can harness delivery metrics—like customer preferences and fleet performance—to improve operations and delight their customers. 🎁 Reliability You Can Count On Whether it’s Santa delivering gifts or Nash ensuring orders arrive on time, reliability is key. With tools like real-time tracking and route optimisation, Nash ensures businesses the reindeers can handle what ever happens. This episode is packed with insights for anyone looking to optimise their delivery strategy and keep their customers as joyful as Christmas morning. 🎄 Listen now to discover how Nash could transform your delivery experience in 2025 & beyond! 🔗: https://lnkd.in/eCUPJKjC

Merchants are facing a key decision in last-mile logistics: build a custom in-house solution or partner with an existing platform. Building in-house can seem like a cost-saving move, but the long-term challenges of scaling and maintenance often outweigh the initial benefits. Partnering with a platform like Nash can provide faster time-to-market, greater efficiency, and smarter logistics without the complexity of managing everything internally. Read more on how to navigate this choice: https://lnkd.in/ee9Ff6Xa #Logistics #SupplyChain #LastMileDelivery #Ecommerce #OperationsOptimization

With last-mile costs making up half of total shipping expenses, many merchants are turning to a hybrid fleet strategy to balance flexibility and control. Combining internal and external fleets can allow companies to scale with demand while managing costs and ensuring consistent customer experiences. For 2025, a well-orchestrated approach to fleet management could be key to meeting rising delivery expectations efficiently. Is your last-mile strategy ready? Read more here: https://lnkd.in/e4aDcwei