We couldn't agree more with Adam Heimlich when he says "Disqualifying audiences is often a better option than targeting."
Need proof? Here are anecdotes and data from some of the leading voices in ad targeting and identity strategy on this thread to back it up (paraphrased in some cases for brevity)
- [we analyzed campaigns where] 99% of conversions come from 40% of qualified targets, meaning ROAS could be doubled on the same budget if the right suppression strategies were activated. Scott M. McKinley.
- When i was at Virgin, audience suppression was our number one use case for customer data across paid channels and it worked really well. Kristen Sesto
- 16MM cars are sold each year in the US to 233MM licensed drivers. Automakers often try to achieve at least 70% reach. WHY? Just suppressing 50% of the population would save 28% of automaker’s ad budgets. Jay Friedman.
If you're wondering why the industry isn't as maniacally focused on suppression strategies as they are on targeting tactics like modeled audiences, lookalikes, creative optimization, etc. given its potential to drive IMMEDIATE improvements in performance, you're not alone...
- Not quite sure why this hasn’t received the adoption across the industry. There’s a huge white space here for brand dollars to optimize their spends." Manik Khanna.
- I couldn't agree more. Nadya Kohl
- Anti-targeting/audience suppression is a glaring use case for user-level identity that absolutely no one is talking about. Eli Heath
We think these posts sum up the two primary reasons this tactic still goes largely ignored:
1) Many parties (agencies, ad platforms, etc.) don't want to suppress existing customers because it would lower their attributable conversion rates {meaning they'd rather grab the lowest hanging fruit and attribute it to themselves}. In-house teams feel differently and now have a mandate to drive overall growth as efficiently as possible. Kristen Sesto
2) Waste has been a feature, not a bug....To pull this off it also takes around 100 steps. Sure it's a simple idea, "Don't allow digital ads to go to people that already bought from me." It takes a massive engineering sequence to pull this off.
WasteNot was founded to address these two blockers specifically. Our self-service platform is purpose-built to help marketers activate ANY real time suppression strategy leveraging 1st and 3rd party data without any coding or technical requirements.
Sign up for a no-commitment 30 day free trial (full use of the platform) and see just how much wasted ad spend you could be saving. https://lnkd.in/gS-XCvjJ
Suppressing disqualified audiences is often a better option than targeting. I'm not sure why no one seems to say this. Especially with products everyone buys, like wireless service, banking, and cars. It's simpler, safer, and cheaper to build a list of everyone you can't convert than to try and hit the bullseye for prospecting. The latter risks paying more to target too narrowly. Seen it a 1000 times. Everyone knows you can't build awareness without broad reach. But how many check if their prospecting target is actually broad?