Director of Social Services

MAJOR DUTIES AND RESPONSIBILITIES 

• Directs overall management of the social service component ensuring that all contractual obligations are met. 
• Ensures that the program structure and design fosters an environment, which facilitates the assessment and support of client needs. 
• Ensures that the social service team provides comprehensive quality services. 
• Develops and internal compliance and quality assurance plan to monitors the departments activities including regular chart reviews. 
• Monitors and tracks all activities related to staff and client responsibilities in the DHS Cares system. 
• Provides supervision and guidance to LMSW and MSW (Social Workers/Client Care Coordinators) and the social service team as a whole. 
• Conducts relevant internal training to enhance staff skills. 
• Schedules appropriate external training as needed to support staff development. 
• Develops and maintains a working relationship with funding sources and other stakeholders (DHS, OTDA). 
• Prepares, coordinates and ensures that all reports are accurate and submitted in a timely manner to DHS and other sources as appropriate. 
• Attends funder’s meetings, training, and presentations. 
• Represents the program director at meetings as required and assumes responsibility of the program director’s duties in his/her absence. 
• Develop as needed, implement and maintain consistent policies and practices regarding program management, client services and other agency protocols. 
• Other duties as assigned by the Program Director. 

SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES 

• Licensed Clinical Social Worker (LCSW) prefered. 

REQUIRED SKILLS AND EXPERIENCE 

• A minimum of three years supervisory experience in a social service capacity, preferably in the field of homeless services. 
• Familiarity with DHS and OTDA regulations. 
• Must be an intelligent and articulate individual who can relate to people at all levels of the organization and work well on teams. . 
• Demonstrated experience working with and sensitivity to individuals from varying sociodemographic backgrounds including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance use and/or mental health issues