At Annexus Health, we are a team of dedicated professionals with backgrounds in life sciences, healthcare software technology development, and the healthcare provider setting. While we approach our work from different angles, we are united by our commitment to reducing financial and administrative burdens across the patient access journey to improve access to care and combat financial toxicity at both the patient level and the healthcare organization level.
Implementation Project Manager
We are seeking an experienced, highly driven Implementation Project Manager to join our growing team. You will be responsible for leading the implementation of our software as a service (SaaS) offering with healthcare organization and life science clients, as well as external/hub service vendors. You will also serve as the liaison between various internal and external teams, including Customer Success, operational teams, technical teams, and client and vendor partner stakeholders. If you're highly motivated, passionate about project management and customer success, and eager to join a fast-growing start-up focused on making a difference for patients, then we would love to meet you!
What You'll Do:
Lead the implementation of our SaaS offering with healthcare organization and life science partners
Effectively communicate project tasks/requirements and technical matters related to implementations with healthcare organization and life science clients, vendor partners, Customer Success, operational teams, and technical teams
Develop, monitor, and report on project plans, including defining timelines, milestones, and dependencies
Manage and effectively communicate prioritization and risk and support development of mitigation strategies
Serve as a liaison with various internal and external stakeholders to support our implementations
Collaborate with external vendors to effectively and efficiently execute on project plans
Most importantly, find new and innovative ways to improve the implementation process for our clients and partners
About You:
Experience with managing externally-facing information technology project (particularly SaaS) new customer implementations
Strong client-facing and analytical skills to ensure successful implementations
Collaborative team leader and effective delegator capable of managing multiple teams and projects simultaneously
Strong verbal and written communication skills
Experience in change-driven project life cycle (Agile) and plan-driven project life cycle (Waterfall) methodologies
Experience with cloud collaboration tools, including the Atlassian suite (Jira and Confluence) and Microsoft Office suite
Experience with cloud project management tools (Asana, Teamwork, Monday) a plus
Focused on team building, collaboration, and continuous improvement
Bachelor's degree
Relentlessly customer-focused
Passionate about connecting the client with our internal team
Ability/desire to thrive in a service-oriented culture
Quick and deep learner
Driven to make a difference
Love to have fun!
Learn more about the Annexus Health culture at annexushealth.com/about.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Technology, Information and Internet
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