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Looking for an entry level tech role besides help desk? Let me tell you what my cable technician job taught me and how it prepared me for future roles in IT. 1. How to determine and write customer requirements. 2. How to install and manage physical cabling. 3. How to provision services. 4. How to troubleshoot. 5. How to listen to unhappy customers, and make them happy again. 6. How to transfer product knowledge to users. What was YOUR entry level job and how did it prepare you for future roles? #entryleveljobs #cableguy

The Life of a Network Technician 🛠️ Just another day at the office for a network technician! 🧑💻 Tangles of cables, wires everywhere, and the constant challenge of keeping everything connected. It might look chaotic, but for a network technician, it's all in a day's work. Anyone else familiar with this kind of "organized chaos"? Share your tech struggles below! #NetworkTechnician #TechLife #ITHumor #TechProblems #CableManagement #Networking #ITLife #TechMeme #BehindTheScenes #WorkLife

As a junior IT technician, I recently encountered a network issue that provided a valuable learning experience. Initially, I suspected a faulty LAN port on a wall, but upon further guidance from my supervisor, I checked the connected switch and discovered a loose cable. This experience reinforced an important lesson: When troubleshooting network problems, avoid simply making assumptions about faulty components. Network infrastructure is interconnected, so it’s crucial to verify connections at multiple endpoints. #IT #Networking #Troubleshooting #ProfessionalGrowth #JuniorTechnician

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One of the biggest challenges for companies supporting Field Services is filling open field technician positions. However, Help Lightning clients have found an interesting solution to this issue. By using Help Lightning's Remote Visual Guidance technology, recruiting time can be significantly reduced. This process puts the hiring manager in the room with the candidate, allowing them to validate technical capabilities using actual hardware and technology. Say goodbye to lengthy recruiting processes and hello to efficient hiring with Help Lightning. #recruiting, #hiring

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#hiring *Systems Technician (LMR/Two-Way Radio/Mission Critical Systems)*, Chicago, *United States*, fulltime #jobs #jobseekers #careers #Chicagojobs #Illinoisjobs #ITCommunications *Apply*: https://lnkd.in/ggfMzCT9 SYSTEM TECHNICIAN Role is located in IA or MN & company willing to assist with relocation Role is based primarily on self-directed configuration, maintenance, repair, application, training, installation, learning, growth, leadership, teaching, and training. System tech 100% performance level is defined as:Has seen all SA systems and knows all the customers and where most of the skeletons are, is trained in all items necessary for these accounts. Is familiar with the multi-level account (law, fire, etc) and can work appropriately within and across disciplines as needed. Has taken primary responsibility for at least one county.Can independently handle on-call shifts and be an accessible sounding board for less-experienced technicians who are on call.Is factory-trained on ARMER-level equipment fixed equipment; consoles, GTR/ESS/ARMER sites, MCC7500 consoles and all related equipment.Has taken the Common Practices training and has ARMER site access.Is a certified CET in at least one (preferably more) journeyman category. Personal and Professional Qualifications: System Technicians are the"do it all" technical people.5 YEARS EXPERIENCE.Characterized by knowledge, experience, attitude, capability, curiosity, insatiable desire to learn and become better, independence, responsibility, detail, quality, reliability, and constancy, primary on call response, "whatever it takes" attitude.Essential qualities: self-reliance, confidence, proven capability, political (customer) awareness, integrity beyond question, customer intimacy, experience, knowledge, ability to shift gears on the fly as situations warrant, creativity, think-on-your-feet, focus, drive, commitment to the role. Always "on-the-job"; owning one's occupation and customers. This is a "career position", and not a "job". Customers don't know how they would get along without you.Awareness of, but not necessarily limited by, time (work until you get it right).Curiosity, need to know, learn, sense of "constructive dissatisfaction" ("everything can be improved upon")Teaching/mentoring and training others to reach this level.Knowledge Base; assumes mastery of an item. A person can go and do that work with the information and resources they have on hand independently and routinely. All the Field Technician items listed in the next section, plus:Technical writing, proposals, job pricing and planning, customer communication.Project Management development, planning, execution, verification, monitoring, closing. Large and small system planning, development, training, and problem mitigation.Site surveys and documentation, from both the high-level and the detailed viewpoint, with a practiced eye towards