Country Head of Global Payments Solutions at HSBC Philippines; Chairman, PESONet ACH Steering Committee; Digital Transformation Advocate; ISO20022 Champion
Kamusta ka? Having worked overseas for close to 11 years, I realized how powerful language is in connecting with individuals. I learned the time of the day to use Selamat pagi, sore and malam, the nuance of answering “thik hai” and “accha” in Hindi, the unique slang words of Australia (buggerall) and of course, expressing gratitude in Cantonese with “m-goi sai”. I also started conversing with clients in Filipino. I think they feel a more genuine connection that way. #locallanguage #connectingwithpeople
We’re better when we reflect the communities we serve. Here at HSBC, we speak the one language that matters…YOURS. Welcome to HSBC. #HSBC #WorldDayforCulturalDiversity #Inclusion
Vice President of Product Management at HSBC
2moYou knew “thik hai & achha” too? I remember your “jugadd” 😄