Cover Genius’ Post

Digital ticketing is the target of many sports clubs, but won't it be outdated soon? I want to share some of my takeaways from the panel discussions at #TBF24. 1️⃣ Dynamic pricing could become a thing in the event sector as more and more organizers seek to capture full revenue potential and strengthen their fight against secondary markets. 💰 💡This should not come at the expense of genuine fans who might be replaced by the rich 2️⃣ Clubs and venues are pushing towards digital tickets but it comes with a catch 🔖 💡Franco Segarra interestingly pointed out that despite the convenience, their fans require a collectible element 3️⃣ Transfer to digital-only ticketing in 6 weeks time is what I call having balls 💥 💡Sunderland AFC is a great example that radical change can happen faster than you can imagine and sometimes it´s better to act than continuously hesitate 4️⃣ And one last quote by Shah-Zeib Ahmed which stuck with me 💭“Tradition keeps sports alive, innovation makes it thrive” And that´s the direction we want to take with TruCrowd. Keep the good, and make the rest better. We will slowly shift to the era of FaceTickets where even digital will seem outdated and boring. As Alex Grant said, people used to flex when paying 500 bucks with their watch, but paying with face will become the real deal. #ticketing #faceticket #sportbiz #digitalization

It's been a real joy putting together our Ticketing State of Play report alongside Bolster Group over the last few years. Witnessing its influence on the industry, especially as event organisers revamp their strategies based on our insights, has been very rewarding. A big shoutout to RISING Melbourne (who were key contributors to our AU report this year) for launching an exceptional 2024 program this week, enhancing fan experiences with flexible options that encourage early sales. Off the back of this success in Australia, we've now launched our Ticketing State of Play: UK & IRE edition! There's heaps in this, and I'd encourage my connections in aus/nz to take a look. We can learn a lot from how our friends on the other side of the world do things. Among the wealth of expertise featured, these quotes from Phil Hayes & John Rostron particularly resonated with what we're seeing in the market here in Australia: 'People ask for refunds in a way they never used to before. It almost felt like the social contract between customers and event organisers had broken down a little bit. Every day there's someone who's just changed their mind and who wants a refund, which is something they've learned from the pandemic.' Phil Hayes &&& 'One in six festivals never came back from COVID, so the impact is still felt. In 2023, there were steps forward but also steps back. There was economic pressure and consolidation, but there is also cautious optimism. The sector is resilient and shows signs of growth.' John Rostron I'm excited to see this edition making waves, with fantastic feedback already flowing in from UK organisers - if you take a look, feel free to hit my DMs to share what you thought!

Ticketing strategies can make or break the success of live events, and that’s why having a strong secondary ticketing partner is essential to an event’s outcome. By aligning the secondary market with the primary, secondary ticketing partners help drive revenue and attendance for teams, venues and other rightsholders and offer opportunities for tailored pricing solutions through key insights and data. Read more >> https://lnkd.in/ghvEicAA

New on the Momentus #blog: Effective venue management is crucial for all sports organizations, from the grandeur of major league stadiums to the intimacy of minor league venues. But did you know that the needs of major and minor leagues can vary significantly? "Different Leagues, Different Needs: Minor League Sports and Venue Management Software" by James Trimble dives into the key differences between these venues and how seamless event and venue management software helps them run at maximum capacity. Read the blog ➡️ https://bit.ly/4cWosuH #MajorLeagueSports #MinorLeagueSports #VenueManagement #EventManagement #EventSaaS

New on the Momentus #blog: Effective venue management is crucial for all sports organizations, from the grandeur of major league stadiums to the intimacy of minor league venues. But did you know that the needs of major and minor leagues can vary significantly? "Different Leagues, Different Needs: Minor League Sports and Venue Management Software" by James Trimble dives into the key differences between these venues and how seamless event and venue management software helps them run at maximum capacity. Read the blog ➡️ https://bit.ly/4gfBZ3j #MajorLeagueSports #MinorLeagueSports #VenueManagement #EventManagement #EventSaaS

NEW on ProMarket: The U.S. Department of Justice is rumored to be planning to sue Live Nation - #Ticketmaster for monopolizing markets for live events. Diana Moss (Progressive Policy Institute) explores what potential remedies the government might pursue to address competitive harms in markets such as ticketing for concert venues and sports arenas, and ticket resale, including the viability of breaking up the company. https://lnkd.in/dRrKATJ6

New tie-up between ASM Global and Project Admission, in which ASM Global venues can avail themselves of PA's services and capabilities, including many of which cannot or will not be provided by that primary ticketing companies that PA's tech integrates with and sits atop. Seeing more of these deals where companies that connect ticketing and commerce and other parts of fan experience are being brought in to enhance primary ticketing: https://lnkd.in/eAFtiCH2

Ticketbud has announced the launch of its Reserved Seating Ticketing. The new feature includes venue mapping and custom seating charts with interactive selection that allows ticket buyers to choose their preferred seats with ease. The tools is available to all Ticketbud users for no additional fees, providing organizers with the flexibility to set custom pricing for various seating area and maximize potential revenue. Learn more about the feature in latest press release, and create an account with Ticketbud today to start organizing your next event. #eventticketing #eventplanning #events #ticketbud #onlineticketing

Four years ago, our team set out to revolutionize the Entertainment, Sports, and Convention industries. (See the article attached). Our mission was straightforward: to enhance the fan experience starting from the moment they purchase a ticket, by bundling it with hotel accommodations and creating an all-inclusive event-cation. Through my 35 years of experience within the Arena, Stadium and Festival space, we wanted to empower the fan’s experience while creating additional revenue for the event organizers, risk-takers, cities, and promoters by capturing a larger share of the wallet to the event. It’s what I like to call “TPC: Traveler Per Cap” You focus on creating the event; let us handle the event-cation at no cost to you. https://lnkd.in/eiQG7Y-M

The DOJ's antitrust lawsuit against Live Nation and Ticketmaster highlights Oak View Group (OVG) 73 times, alleging collusion to stifle competition in the live entertainment sector. In fact, OVG which operates both London's Budweiser Gardens and is overseeing the upcoming 'Hamilton Arena Project' has its own line in the Department of Justice complaint/document. So why does this matter to smaller markets of independent venues such as Kitchener or those who do not use Ticketmaster or have a massive purchasing department for live entertainment? 1. OVG ceded the tour promotions business to Live Nation, and Live Nation returned the favour, ceding the arena development and consultancy business to OVG and its OVG (Arena) Alliance. In plain words - not our arena or venue, not your show to have. 2. OVG’s presence in the venue world enables it to steer Live Nation content to its venues, whether owned or merely operated, and impose the use of Ticketmaster on those venues through a 2022 deal between the two parties that made Ticketmaster the official ticketing provider of OVG. Although OVG is not directly sued, its close relationship with Live Nation raises questions about its role and potential indirect consequences from the case. Consequences that small communities with independent venues not using Ticketmaster (or its subsidiaries such as TicketWeb or FrontGate Tickets) feel directly (or indirectly) with re-routing tours or events away from such venues or communities drawing profits to the OVG, or Live Nation owned subsidiaries. #kitchener #ticketing #livenation #liveentertainment https://lnkd.in/gedb6JR7