We are the Official Partner of FRESHWORKS here in the Philippines, to provide you the best AI service solutions that suits your business needs.
We act as the IT service solutions arm of the organization: we will provide services, like cloud solutions and Customer Relationship Management solutions, and package these with enabling learning modules like ITIL 4, COBIT, Project Management, Information Security, Customer Experience Management at no extra cost (up to 2 Million Pesos).
We can customize every solutions package to your organization’s needs, and align them with the appropriate learning modules to optimize the effective knowledge transfer, implementation and application of the chosen programs and disciplines.
To tell you a briefly about Freshworks:
Freshworks makes it fast and easy for businesses to delight their customers and employees. Taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers. More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).
Customer Support Helpdesk: Freshdesk helps support team to handle customer queries via Omni channel, automate agents tasks with Self-Service and AI bots to solve tickets faster.
IT Service Helpdesk: Freshservice is an easy-to-use, AI powered software that can help your IT team to address all your IT service needs (ITSM, ITAM, ITOM) in a single solution
Customer Messaging: Freshchat is a messaging solution that helps your team to perform Live Chat with customers via Omni channel, send them personalized campaign messages, AI Chat Bots to save your agents time by automating customer chat and resolve customer queries faster. Freshcaller - Cloud based Call Center solution.
Sales and Marketing in One CRM: Freshworks CRM brings sales and marketing together in a single solution powered with AI to automate lead generation, Omnichannel customer engagement, Single View of customer data across sales and marketing teams, AI based insights on sales forecasts for faster deal closures. Feel free to email me at kris.samonte@aisworld.com.
Wherever you are in the world, here’s to fresh starts and making it your year. Let’s do this 💪