We are excited to announce that Rebekah, Contact Center Specialist I, has been promoted to Contact Center Specialist II. We can't wait to watch her continued growth in this new role!
Day Air Credit Union’s Post
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Meet Suchi Behal 👋 Suchi is a customer success manager as part of the Bureau of Information Technology Solutions (BITS) here at DAS. "Collaborating with agency leaders to align technology initiatives with their overall business goals, identifying areas for improvement, crafting a roadmap for digital transformation, and building long-term relationships," are among the items that Suchi lists as the best parts of her job. Learn more about Suchi here 👇 https://lnkd.in/eDg4cCxP
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Meet Carolynn! Carolynn, Client Services Manager, has been with the CM team for just over a year! Learn more fun facts about Carolynn
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Normally, the most challenging step is the first step. Use the link below to schedule your first appointment as your first first step. https://lnkd.in/g5Ta5Uik
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Save the date - June 27th - for a discussion with a panel of product operations professionals.
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oh yes! 😁 here's a little insight into the team on the end of the phone - read some cute anecdotes about each of us. 😎 great to put a face to the name whilst buying your business insurances Qdos Contractor great company to work for. 👏 give us a call for your insurances and match our faces to the name on the end of the phone 😁 Chloe Smith Hannah Roberts Harlie McKeown Rebecca Hull Danielle Chester #insurance #contractor #sales #insuranceindustry #business
Say hello to the smiling faces behind the phones: Rebecca, Harlie, Chloe, Hannah and Danielle 👋 Together, they make up our dedicated account management team. A hugely knowledgeable bunch with years of combined experience in customer service and top-notch industry expertise, they're committed to providing unrivalled support and guidance to all our customers.
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The Unsung Heroes Behind Every Closed Loan: Why Support Matters in Mortgage Lending As Senior Vice President of Retail Sales at MiMutual Mortgage, I see firsthand the dedication and hustle our loan officers bring to the table every day. They're the ones building relationships with clients, navigating complex loan scenarios, and ensuring a smooth closing process. But what many people might not realize is the incredible support system behind every successful loan officer. At MiMutual, we believe that loan officers shouldn't have to go it alone. That's why we invest heavily in building a team of experienced processors, underwriters, and closers who have seen it all. These are the folks who have the knowledge to answer intricate questions, the experience to anticipate potential roadblocks, and the dedication to keep everything moving forward. Here's how a strong support system empowers our loan officers: Subject Matter Expertise: Let's face it, the mortgage industry is full of complexities. Having access to seasoned processors and underwriters who can break down regulations, explain loan options, and address client concerns is invaluable. Proactive Problem-Solving: An experienced team can anticipate potential issues before they derail a deal. They can guide loan officers through finding creative solutions and ensure a smooth closing experience. Streamlined Communication: A well-coordinated team keeps everyone on the same page. Processors can efficiently gather documents, underwriters can provide clear feedback, and closers can ensure a seamless closing experience. This translates to a stress-free process for both the loan officer and the client. I'm proud of the team we've built at MiMutual. It's a team where loan officers are set up for success, and where every team member plays a vital role in making the homeownership dream a reality for our clients.
The go-to guru for all things processing related! 🏆 Renee's extensive knowledge and expertise shine through. We are grateful to have her as an invaluable asset to our team!
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Please reach out and see how TTEC Digital can help your organization have the same experience Peter had.
“The most valuable aspect of the approach to me was seeing individuals from various parts of the organization contributing and collaborating through the entire process — through multiple reviews and iterations. This led to our Associates having much more ownership in the outcome. It’s going to be that much stronger because it is building a lot of healthy anticipation. It’s been really nice to see that.” — Peter Balisteri, CIO, AAA OF WESTERN AND CENTRAL NY INC 🚗Explore how we helped AAA drive their customer roadmap: https://ttecd.co/44EIbwB
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💰 "The Financing Guy" Business Mentor. Investor. AI-Driven. Making finance easy for small businesses. Guiding you to the right capital and seeing your business grow is my passion
Especially on the deals that you’ve been working on for 3 months.
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