Dionne McCaffrey’s Post

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Director of Operations, NHS Practitioner Health

Back in the office following the NHS Providers 2023 Annual conference armed with lots of practical insight to apply in my role at NHS Practitioner Health. Some key themes and reflections from a fantastic 2 days: 1. Moving away from "short-termism" - A theme which ran through the whole conference with reference on the importance of this in every session I attended. A resounding collective agreement that we must shift our focus from short term wins and invest in change for the long-term. "We can't, we won't, relent on the focus of recovery, but we must have an eye on the longer term" - Amanda Pritchard CEO NHS England While the ever shifting political agenda and priorities makes this particularly difficult, it was encouraging to see long-term vision and strategies shared by all delivery partners, and some real examples of how we can embed this vision at an organisational level. Making QI everyone's business and delivering it at scale. 2. #collaboration - From working together with other NHS providers, the voluntary sector, as well as widening the net to include our social care partners, the importance of working in partnership at place was clear. Positive differences on quality of life, not just on quality of care, can be achieved if we work together. Collaboration and being cognizant of the provider landscape, as well as knowing your population, is the only way we can get upstream and deliver prevention (and preservation - Kiran Patel and address #healthinequalities 3. Staff investment - If the NHS is to achieve any of the above, we must give power back to staff at all levels. Investing time, resource, and focus on #inclusion, #development, and connecting and engaging with staff to embed and maintain a sense of shared purpose, whatever the role in the organisation. A recognition too on the importance of promoting co-production with and inclusive of staff and engaging early in service developments and digital innovation. All this can lead to a more present and productive workforce who feel empowered and part of the change. “Staff perform better if they feel safe at work” - Saffron Cordery As Julian Hartley said in his opening keynote "Leadership in the NHS is a deeply serious privilege". I'm looking forward to applying these take-homes in my role as Director of Operations to support positive change for staff, patients, and stakeholders here at NHSPH. Looking forward to returning next year! #NHSP23

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Sounds like you had an amazing conference.

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