Genetec’s Post

Great times making #CCWAustin friends today! Our biggest WOW! moment was revealing why some operations folks experience high activity levels, yet have agents who remain underutilized. Curious? We have answers at Booth 713. #ccw #customercontactweek #cx #cxtrends

Transform your business with CX at the core ❤️. It's the key to loyalty. #CX #BizGrowth Join us during the evening of Tuesday, February 20th, when Patty Soltis presents some of her thoughts. Registration link is in the comments.

Striking a pose with the colors of freedom! Let your spirit soar high like the national flag. Happy Republic Day, everyone! 🇮🇳❤️ #OnionInsights #marketresearch #mysteryshopper #mysteryshopping #mysteryshop #CustomerExperience #CX #CustomerExperienceMeasurement #CEM #CEMExperts #CEMWarriors #TheStorytellers #RepublicDay2024

On my way to another great opportunity. Tomorrow I will deliver a customized workshop on the topic of “Better understanding your ‘internal’ customers”. What I love so much about my work is that I get to travel a lot. Far away and sometimes closer to my home. Do you know where I am today and tomorrow? #cx #customerexperience #ccxp

If you are attending Xperience 24 be sure to catch up with the Insurance Industry team at our breakout session and at our booth! Where we will be talking more about how you can use AI and Automation to improve CX & EX to Reduce Costs and Increase Revenue!

1️⃣ MORE DAY until #CustomerContactWeek is back in #LasVegas! Join Datamatics at #CCWVegas! We're a proud sponsor and excited to be there. #Event #CaesarsForum #CustomerContact #CX #CustomerExperience P.S. Want to chat about the future of customer experience? Grab a coffee with us! ☕️Praveer Chadha Shahabaaz Hippargi #Datamatics #DeepinDigital #CaesarsForum #CustomerContactWeek

Celebrating CX Week In celebration of 𝐖𝐨𝐫𝐥𝐝 𝐂𝐗 𝐖𝐞𝐞𝐤, here’s a key tip: 𝐌𝐚𝐩 𝐘𝐨𝐮𝐫 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐉𝐨𝐮𝐫𝐧𝐞𝐲 to create seamless and satisfying customer interactions. 🔹 𝐈𝐝𝐞𝐧𝐭𝐢𝐟𝐲 𝐤𝐞𝐲 𝐭𝐨𝐮𝐜𝐡𝐩𝐨𝐢𝐧𝐭𝐬. 🔹 𝐆𝐚𝐭𝐡𝐞𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐟𝐞𝐞𝐝𝐛𝐚𝐜𝐤. 🔹 𝐔𝐬𝐞 𝐀𝐈 to streamline and personalize their journey. Let’s use this week to focus on transforming customer interactions into lasting relationships! 🌟 Curious about how to elevate your overall customer experience strategy? Check out my latest 𝐘𝐨𝐮𝐓𝐮𝐛𝐞 𝐯𝐢𝐝𝐞𝐨, where I introduce 𝐍𝐞𝐱𝐭𝐆𝐞𝐧𝐂𝐗𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 and share insights on 𝐂𝐗 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬, 𝐜𝐨𝐦𝐩𝐥𝐚𝐢𝐧𝐭𝐬 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭, and more. https://lnkd.in/eV9G52SN #WorldCXWeek #CustomerExperience #CXTips #CustomerJourney 𝐖𝐚𝐧𝐭 𝐭𝐨 𝐞𝐱𝐩𝐥𝐨𝐫𝐞 𝐡𝐨𝐰 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐣𝐨𝐮𝐫𝐧𝐞𝐲 𝐦𝐚𝐩𝐩𝐢𝐧𝐠 𝐜𝐚𝐧 𝐛𝐞𝐧𝐞𝐟𝐢𝐭 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬? 𝐋𝐞𝐭’𝐬 𝐜𝐨𝐧𝐧𝐞𝐜𝐭!

1️⃣ MORE DAY until #CustomerContactWeek is back in #LasVegas!🎰💥 #CCWVegas #Event #CaesarsForum #CustomerContact #CX #CustomerExperience

📣This call is tomorrow! 🚨 Are you or a CX partner you know ready to grow? 🤝 We invite all who are interested to join an open discussion call on Thursday, March 7th at 1pm ET. Explore new opportunities for our upcoming conference and more 💼💡 Sign up here 👉 https://lnkd.in/eqUZ8uvA #CXPA #CCXP #CXSuccess #CXstrategy #CX #CustomerExperience #spreadtheword

There’s a National #CXDay–because let’s face it, there's a day for everything. So today, we’re celebrating CX that makes a real impact. How are you up-leveling your CX game? Drop a comment below. ⬇️