Hospitality Daily’s Post

Lifestyle is sensory, Narrative is emotional. Brands, especially in hospitality, have operated under a “neutral” stance, tapping into certain aspects of our daily lives that they can translate in a hotel setting. But for many, that’s no longer enough. As we become more impassioned by causes, more aware of the impact of our buying decisions, and share our travels more openly - it’s becoming more and more important to align our stays with our beliefs and become hyper aware of the brands that we support. https://lnkd.in/eNbwYf_X

In the dynamic landscape of luxury hospitality, embracing change and leading with responsibility transcends opulent experiences—it's about making a meaningful difference. 🏨💫 For luxury hospitality leaders, the imperative to "Make things better by making better things" is crystal clear. 🤝 Grounded in generosity, empathy, and emotional labor, this approach is indispensable in uncertain times. Let's draw inspiration from remarkable brands: 🌿 Patagonia: Prioritizing sustainability and environmental responsibility is paramount. Encourage your team to minimize environmental impact and engage in eco-friendly practices. 👞 TOMS: Infuse a "Give Back" mentality into your luxury establishment, addressing global and local community needs. Consider initiatives aligned with your values. 👓 Warby Parker: Warby Parker provides eyeglasses to those in need to establish programs offering training, mentorship, or resources to aspiring hospitality professionals. 🍦 Ben & Jerry's: Make supporting social and environmental causes part of your luxury brand's identity. Engage in philanthropy through events, partnerships, or donations. 🦋 Dove: Foster inclusivity and positivity within your team and towards guests. Celebrate diversity among staff and clients, promoting self-esteem. This approach resonates with hospitality leaders valuing purpose-driven brands, understanding that responsible leadership fosters long-term loyalty, positive brand perception, and societal and environmental impact. 🤗✨ Are you prepared for the journey where luxury meets responsibility? Positively impact society and the environment, one exquisite experience at a time. 🌎🏨💖 #LuxuryWithPurpose #HospitalityEvolved #ChangeMakers #BeyondExperiences #ElevatingConnections #PurposefulLuxury #ResponsibilityInHospitality #PositiveImpact #SustainableHospitality #InclusiveLeadership #LuxuryBrandsWithHeart #MeaningfulDifference #JourneyOfResponsibility #HospitalityLeadership #BrandPerception #ImpactfulPhilanthropy #DiversityCelebration #TransformativeHospitality #LuxuryAndResponsibility

As Hospitality leaders, our seasonal marketing strategies obviously include; Christmas, Valentine’s, Mother’s Day and Father’s Day… but, do you also hook onto events and other things happening in your local area? For example; at our hotel in Chester, we hosted race day brunches and other offers and we even got creative and jumped onto the Bridgerton trend by hosting a hugely successful Bridgerton-themed afternoon tea... So, in this week's blog, we ask; How can you get creative? What can you hook onto that is already happening, popular or trending? How can you stand out? Please click here to read: What Success Can You Capitalise on in Your Area? https://lnkd.in/eaiAZzZi

Knowing hospitality standards is essential, but the real magic happens when you blend the standards with creativity. This is how you create memorable brands that people from around the world add to their bucket lists. Encourage your team to unleash their creativity within the framework of these standards, and watch the magic unfold. #hospitalityindustry #hospitality #brand

📣 OFFICIAL ANNOUNCEMENT 📣   Today marks an industry milestone where two of the world’s leading guest cosmetics heavyweights, VANITY GROUP and La Bottega S.p.A., form a strategic alliance to create a formidable Hotel Essentials powerhouse.   La Bottega has strategically invested a majority share in VANITY GROUP. The two companies will continue to operate as individual entities, and amalgamate their pedigree in best-in-class practices, supply chain efficiencies, global distribution and impressive brand portfolio which now spans over 100 of the most in demand, progressive brands.   All VANITY GROUP management and its associates will remain unchanged and will continue to be led by Chairman, Paul Tsalikis who has retained an equitable share hold in the transaction.   Together, VANITY GROUP and La Bottega form the most impressive list of global hospitality clients and now have representation in over 120 Countries, a combined team of over 500 people, and become the most influential Hotel Essentials partner worldwide.   The transaction brings together the most innovative brains in hospitality to pioneer a new era in guest cosmetics.   Read the announcement in full via the link below 👇 https://lnkd.in/gWKpmBdR

In this week's Hotel Analyst Perspective, the argument is made that the hotel industry needs more brands, not fewer. The focus should be on creating meaning for consumers rather than sticking to swim lanes. LVMH, Europe's most valuable company, has over 75 brand houses and more brands than can be counted. Check out our website for more on this topic. #HotelIndustry #Branding #ExperienceEconomy #HotelInvestment

📣OFFICIAL ANNOUNCEMENT 📣   Today marks an industry milestone where two of the world’s leading guest cosmetics heavyweights, VANITY GROUP and La Bottega S.p.A., form a strategic alliance to create a formidable Hotel Essentials powerhouse.   La Bottega has strategically invested a majority share in VANITY GROUP. The two companies will continue to operate as individual entities, and amalgamate their pedigree in best-in-class practices, supply chain efficiencies, global distribution and impressive brand portfolio which now spans over 100 of the most in demand, progressive brands.   All VANITY GROUP management and its associates will remain unchanged and will continue to be led by Chairman, Paul Tsalikis who has retained an equitable share hold in the transaction.   Together, VANITY GROUP and La Bottega form the most impressive list of global hospitality clients and now have representation in over 120 Countries, a combined team of over 500 people, and become the most influential Hotel Essentials partner worldwide.   The transaction brings together the most innovative brains in hospitality to pioneer a new era in guest cosmetics.   Read the announcement in full via the link below 👇 https://lnkd.in/gRpfG6d4

“Why are you not having fun? I specifically requested it!” Everyone knows that the best fun is mandated fun, which is why I’m chuffed to have been appointed Yolk Brands’ (and probably the world's) first Ultimate Fun Officer. It officially makes me the most senior clown in F&B. Sorry, Ronald, it’s just not your year. While it is, of course, all about fun, the UFO position has been created to help us have serious public discussion about company culture. And everyone knows there’s no one better than me for having serious discussions. So why UFO? Because I’m out of this world. (Gosh that’s going to be a killer line on Bumble, BRB.) No, first and foremost we want to make Yolk Brands a fun place to work - if you know me you’ll know I’m pretty laid back and don’t things too seriously. I see no reason that can’t combine with offering amazing, high-quality work, whether you’re in an office or a restaurant. So we hope to make fun a defining part of the Yolk Brands’ culture. But it’s only one of four pillars we’ve introduced this year. I am available for press interviews to talk about all of them, but I’m really more the fun guy - I even come with my own red squeezy nose. (P.S. Did you know the court jester position was one of the most privileged in court in the Middle Ages? Or is this just something every clown tells themself...)

An interesting and fun afternoon at Imbibe 24 yesterday. In a hall at London's Olympia packed full of drinks and hospitality brands Beth Marchant and I: - tried nut moonshine (amazing), Moutai (biggest drinks brand in the world with a awe inspiring story, but frankly disgusting!), and a beautiful cocktail from the team at the bar in the Shard's Shangri-La Hotel - learnt that there's no tax on beer up to 3.4% ABV which is why there are so many 3% beers coming out now, that there are around 100,000 wines on sales in the UK, and that during COVID BAME hospitality workers were 26x more likely to lose their jobs - saw so many opportunities for brand design agencies to be at this conference, telling the drinks and hospitality industries about the value they can bring And yet, not a single brand design agency on any stage! OFFF, D&AD, HOW, SXSW - you can't move for brand design agencies, and rightly so. But our industry is missing a trick by not being out and having a presence at conferences in other sectors. At Red Setter we're changing that. We're getting our clients out on these stages. #prfordesignagencies

I recently came across a video that struck a chord with me in the most wonderful way. If you know me personally, you're aware that I spent a good chunk of my life - around 30 years, to be precise (though, let's be honest, in the realm of family businesses, it feels more like 50 years!) - running my family's business, Schreibman Jewelers. We were known for our exquisite tableware, jewelry, and gifts, and boasted the largest bridal registry in Northeast Ohio. But our success wasn't solely based on the quality of our products; it was rooted in our commitment to providing a warm and personal experience to every customer who walked through our doors. I used to tell my staff something that I truly believed in: listen and wait for the opening. Instead of assuming what a customer needed, we waited for them to tell us. Did they need a comforting hug along with their shower gift? Or perhaps they simply needed a quiet moment on our couch with a cup of tea to unwind from a rough morning. This approach extended to our employees as well. I saw them as my greatest asset, not just the items we were selling. In my experience, great hospitality and great leadership go hand in hand. A great leader isn't just a great manager; they are someone who listens to their team, who understands what they need in each moment to thrive and excel in their work. It is through this approach that we find the greatest rewards and the highest profits. I invite you to watch this video that resonated with me deeply. It brought back nostalgic memories and sparked thoughts about the concept of hospitality and how it can be applied in almost any aspect of life. Let's embrace the power of genuine connection and create meaningful experiences for everyone around us. #hospitality #wellbeing #tableware #luxurygoods #familybusiness #selfcare #leadershipskills #brandingidentity