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"Show me you know me." This philosophy drives Dorchester Collection's unique "Golden Profile" approach to service, ensuring every guest feels recognized and valued. "We want to be able to cater to each guest's individuality and needs," CEO Helen Smith explained on today's podcast. 🎧 Listen to Dorchester Collection joint CEOs Helen Smith and Eugenio Pirri talk all about guest experience and technology today on the Hospitality Daily Podcast (Spotify or Apple Podcasts) ➕ Follow Hospitality Daily for more stories like this

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Rudi Steele

Rudi Steele Travel Inc.

1w

Looking fabulous, dearest Helen💙🥂🙏👏

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DAVID WOODWARD

Consultant at D.A Woodward Consultancy

3w

So good I love this ! 👏

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Thanks for sharing

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Michelle Camilleri

Quality Assurance Executive at Malta Tourism Authority

1w

Great advice!

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