Kaufman Hall’s Post

In healthcare, the true mark of effective leadership goes beyond operational expertise. It’s about embodying empathy, vulnerability, and humility. Understanding and practicing #EmotionalIntelligence isn’t just beneficial but necessary for leaders to lead effectively in today’s complex environment. #HealthcareLeadership

Fantastic piece! Healthcare leadership's emotional IQ, encompassing empathy, vulnerability, and humility, is crucial for guiding organizations through post-Covid challenges and fostering a deep understanding of and connection with the diverse workforce. Organizational trust, stemming from leadership's genuine emotional intelligence, is the real key to establishing corporate and managerial integrity in healthcare, emphasizing the indispensability of empathy, vulnerability, humility, and trust in achieving organizational success. In the era of patient-centric care, empathy is a must for healthcare leaders. #Healthcare #Empathy #Leadership

"Over the past several years I’ve started to understand why we often have trouble listening to each other. It's because for so many years we were listening to sameness, and now we're listening to difference. This requires a new mindset." -Glenn Liopsis I love this insight from Glenn Llopis. Whether we are trying to improve the patient experience or our team's experience, it all ultimately comes down to how and how often we listen to one another. Are we approaching conversations with an open mind, ready to hear different perspectives? Or do we only listen to those that match the perceived consensus? Great food for thought! #HealthcareLeadership #Leadership #Growth #TeamExperience

This paper couldn't be more timely, please do read and share your reflection with us. #psychologicalsafety as the core theme underlying all findings & subsequent recommendations. Interventions to improve early identification of deteriorating patient unlikely to be effective without #psychologicalsafety at the core. @AmyCEdmondson

The benefits of personalization aren’t limited to patient care; tailored efforts also create a more productive and meaningful workplace. As Glenn Llopis shares in this piece, when we integrate personalization into our leadership approach, we show our team that they truly matter. In this piece, Llopis also highlights three common barriers that prevent us from sending this message to our team members. I wanted to share them because I think they are great food for thought: 1. People are seen as categories rather than individuals. 2. We do not have the systems for asking people what matters to them. 3. People do not know what personalization looks like or how it's measured. #HealthcareLeadership #Leadership #LeadershipDevelopment #Personalization

Leadership fatigue is reaching a boiling point for many healthcare executives. But what if there's a hidden root cause behind the turmoil that we can address? In my recent blog, I explore how isolation and disconnection are quietly impacting healthcare leaders, leaving them stressed and drained without a support network for advice and genuine conversations. The remedy lies in fostering a leadership approach centered on intentional connection, mutual empowerment, and achieving work-life balance amid ongoing changes. I invite you to take a brief 90 seconds to read about connected leadership and share your thoughts. Together, we can move toward a more collaborative era of leadership and care, leaving loneliness behind. https://lnkd.in/gW-8fxDW #HealthcareLeadership #ConnectedLeadership #LeadershipFatigue

Leadership is a journey — and people need a map. Learn 9 key principles for stronger hospital leadership from an expert. https://bit.ly/47jObu5

How to you change the culture of an organization? Of an entire industry? Through careful, intentional, collaborative work that engages ALL members of a healthcare delivery organization. At The Schwartz Center for Compassionate Healthcare we believe the care provider experience drives the patient experience so we are working tirelessly on Healing Healthcare for all.

CASE STUDY: Check out the results LAK Group is seeing with our research-based culture shaping framework. The results - activation of the behaviors aligned with cultural beliefs. #culture #culturechange #culturematters