Keona Health’s Post

Your patients deserve the best – are you giving it to them? 🌟🩺 Join our webinar TODAY, June 18th at 12:00 pm CT to learn proven patient satisfaction strategies from the best in the industry. REGISTER BELOW: 

This blog post delves into the numerous benefits of real-time feedback for customer service within the healthcare sector, highlighting how it can enhance patient satisfaction. https://loom.ly/ipIl4pw #ClearSurvey #patientsatisfaction #patientcare #healthcareprovider #patientfeedback #healthtech

Modern general practice communication is not just about having the right tools - it's about using them effectively to streamline operations and improve patient interactions. One feature that can really have an impact is patient callback. By allowing patients to hang up while keeping their place in line, and have visibility of where they are in the queue, this automated telephony feature transforms how practices manage inbound calls. In this blog, Krista Read, Regional Sales Manager explains why patient callback matters, and how it works. She also describes how our latest development empowers patients to track their progress or cancel the callback if needed. Discover how patient callback can enhance your practice's efficiency and patient satisfaction. 👉 Read more about this powerful feature here: https://lnkd.in/ew-yWrq2 #PatientExperience #PrimaryCare #DigitalHealth #PatientSatisfaction #HealthcareEfficiency #PatientAccess #DigitalFrontDoor #AccessOptimisation #CloudTelephony #PrimaryCare #GeneralPractice #DigitalTransformation #DemandManagement #PrimaryCareNetwork 

𝐅𝐨𝐫 𝐃𝐨𝐜𝐭𝐨𝐫𝐬, 𝐁𝐲 𝐃𝐨𝐜𝐭𝐨𝐫𝐬. ThriveMedix isn't just a dashboard solution—it's the catalyst that help practices to thrive, simplify operations, elevate patient care, and seamlessly scale their practice into the future. Our dashboard is designed with a user-centric interface, making navigation effortless for all staff members. This comprehensive system includes patient-centric tools such as centralized records and seamless appointment scheduling, as well as growth-focused features like integrated marketing tools and analytics. ThriveMedix goes beyond patient management, efficiently handling financial aspects with billing, invoicing functionalities, and secure payment processing, ensuring a holistic approach to practice management. Ready to elevate your practice? For more, information visit thrivemedix.com. .. .. .. .. #HyperbaricMedicine #TherapyModalities #DigitalHealth #HealthcareGrowth #HBOTExpertise #PatientExperience #MedicalCourses #HBOTBenefits #SEOStrategies #PPCManagement #PracticeSuccess #MedicalAdvertising #DigitalHealthTrends #PracticeAutomation #AutomateYourPractice #practicegrowthsolutions

By adopting a proactive, consultative approach to customer service, you can strengthen and elevate your lab's role within the care team while improving patient care. Download our whitepaper and let us show you how your lab can help revolutionize healthcare. #PoweredByhc1 #LabInsights https://hubs.la/Q02365xW0

🌐💡 Manage appointments effortlessly, streamline patient interactions, and simplify billing processes. 💼💻 Features cater to your unique needs, putting you in control of your practice. Join us in embracing a new era of productivity! 📅✨ #PracticeManagement #StreamlinedWorkflow #ClientFocus #InnovateYourPractice #connect2clinic

Turning prospective inquiries into loyal patients is a common challenge for healthcare businesses. 🌟 Our new blog post dives into these unique issues and explains how webchat solutions can help. Learn about the essential features and tools to improve patient satisfaction and streamline communication! https://lnkd.in/gmt65JfP

Why are call center scripts important, particularly in healthcare? Reason 1: Scripts establish consistency. Consistency helps build agent knowledge and customer trust as knowledge sharing aligns across communication channels for the brand. Our new FAQ Guide answers common questions (like the above relating to consistency) to highlight call center best practices, agent performance tactics, and quality management.  Download the full guide for answers and tips to bring back to your teams. #authenticx #listeningatscale #healthcare #callcenter #scriptguides Download the resource here 💡 >>> https://hubs.li/Q01_Ztqn0

Ever wondered if your healthcare operations truly prioritize patients? 🤔 In a world where personalized care matters more than ever, BotMedics Care steps in with their specialized Healthcare Contact Center. They ensure that every patient receives attentive follow-up care at every stage, delivering exceptional experiences around the clock. 🏥 ⏱ With BotMedics Care, patient satisfaction isn't just a buzzword; it's the driving force behind everything they do. ✅ #CustomerCentricity #CustomerExperience #Healthcare #PatientCare #HealthcareOperations #PatientSatisfaction #QualityCare #CX #CustomerService #CustomerFirst #Innovation #HealthcareTechnology

Let's focus on the importance of building trust with patients. One of the most effective ways to build trust is by actively listening to their concerns and feedback. Instant customer feedback tools allow healthcare providers to gather real-time, anonymous feedback right at the point of care. This ensures that patients' experiences are captured while still fresh in their minds, helping healthcare providers address concerns promptly and improve patient satisfaction. This fosters stronger patient relationships built on trust. 💎 #PatientFeedback #Feedback #HappyOrNot #PatientExperience