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Watch on YouTube. UC Today’s Kieran Devlin speaks to Tonna Tang, Country Manager at Yeastar, and Roy Stephenson, VTech and Snom Brand Manager at Trust Distribution. In this session, we discuss the following: A market overview of communications in hotels The key communications challenges facing hotels in 2024 How Yeastar’s solutions support hotels’ advanced communications […]

🍷Pernod Ricard said: " We need an evergreen asset which will subtly reinforce Jamesons whiskey's brand values to design-conscious 30-something professionals. 💰Here's £2 million." My boss: "Alex, any ideas?" 3 months later & Libertine London launches Worlds Best Bars. -> I write 90 % of the reviews ->I devise the strategy In 3 months it becomes the UK's no. 1 luxury bar website. It would remain in the top position for 10 years. ✅️Billions of unique visitors ✅️Jameson sold 48 million bottles in 2023 ✅️Pernod Ricard remains the leading spirit distiller in the world. How did I do it? I think it was down to 2 mainreasons: 1) Despite the fact Pernod owns the site and indeed puts its name on it, I insisted that we remain impartial. 2) I was given free reign to express myself. I could he as witty, irreverent or as poetic as I wanted. (Within reason) Which brings me to today. 👨💼👩💼👔 If you're a CEO, a founder or an agency, I have some good news. I have four slots open for new clients and for a limited time, I am putting myself at your disposal. Ready to craft your own success story? Let's make it happen.

A veritable executive masterclass this, by Kapil Chopra. I've long been an admirer of what Mr. Chopra is doing and this is like being in a room with him for 2 hours. Watch it if you want to learn what it takes to deliver service excellence and if you too aspire to build great and valuable brands. So many little and big lessons to take away. What resonated most with you? https://lnkd.in/gGNVXYT9

The title for this video is pretty cringeworthy, but I think that the overall message is stellar: Make sure that you're always striving to be as hospitable as you possibly can. Like, to a ridiculous extreme. The argument here is that if two different services are equivalent in almost every way, the differentiator might be how personalized of an experience the consumer is offered. You can't just give just good service - remember that the idea is to go beyond expectation. Leave your consumer with an experience they'll never forget. Any service that's provided can benefit. Restaurants are the example that Will Guidara uses to lay the foundation for the discussion since it's probably what most of us think of when we think of hospitality, but this mentality could easily be applied to how you manage your people, how you interact with your coworkers, how you interact with folks online... you catch my drift. This video is well worth the five minutes it takes to watch. Happy Memorial Day weekend, network! 🇺🇸

The panel discussions at Future Proof continue to be the heartbeat of the event as it makes its way throughout the country. In Adelaide, it was easy to see why they've been attracting attention, with thought-provoking, candid and timely discussions from some industry heavyweights. We covered a lot in each panel, and if you're interested we really recommend watching them back (link below), but if you've only got a few minutes then here were three key things we took out of the panel discussions. 1. Is sustainability a useful, or appropriate term for us to use in our industry? With so many complex and competing factors, is it better to be realistic and say bars are minimal intervention, while striving for sustainability? 2. While sometimes the market may look saturated, there's always a place for a venue that's perfected its craft. 3. Great venues are finding ways to invest in their staff through pathways to grow and finding ways to showcase their unique talents.

I'd like to introduce you to Bacchus' Favorites an exclusive club founded in 2013. This group was formed by a select group of Spanish executives who were living and working in the United Kingdom. The founding members are distinguished professionals, holding executive responsibilities in major companies across various industries. The club's name, Bacchus' Favorites, reflects their shared appreciation for fine wine and good company, inspired by Bacchus, the Roman god of wine. The primary purpose of this club is to foster networking and camaraderie among its members, who share a common cultural heritage and professional background. Through ruegular meetings and events, Bacchus' Favorites provides a unique platform for its members to exchange ideas, discuss industry trends, and build meaningful relationships in a relaxed and convivial atmosphere. An exclusive club such as Bacchus' Favorites offers significant opportunities for both personal and professional development, particularly for executives who are passionate about culture, business, and learning from others' experiences. Firstly, the club facilitates high-level networking. Members are typically executives from various industries and countries, providing a unique chance to build relationships with peers who share similar professional interests and values. These connections can lead to valuable business collaborations, partnerships, and new opportunities in different markets. Additionally, the club serves as a cultural exchange platform. Members bring diverse perspectives and experiences from their respective countries and industries. This diversity enriches discussions, offering insights into different cultural approaches to business, management styles, and market dynamics. Such interactions help members to expand their cultural awareness and adaptability, which are crucial in today's globalized business environment. #bacchusfavorites #business #opportunities #private

Breaking News for the Hospitality and Drinks Industries. Check out our article in The Cocktail Lovers latest issue for details🥂

"‘Black and white’ means you’re doing your job with competence and efficiency; ‘color’ means you make people feel great about the job you’re doing for them." - Will Guidara, Unreasonable Hospitality Over the last few months, the entire SpeakrBrand team has been reading "Unreasonable Hospitality" by Will Guidara. To describe the impact of the team reading this book as electric would be an understatement. At SpeakrBrand, providing unreasonable hospitality to our clients has become a non-negotiable. This means the level of care, attention, and service we offer goes far beyond what is typically expected or deemed necessary. The SpeakrBrand book club has ignited weekly deep and personal conversations among the team: 👉 How can I go above and beyond for my clients this week? 👉 How can I ensure our clients feel seen, heard, and valued? 👉 What more can I do to ensure we leave our clients better than we found them? And that’s just scratching the surface of the discussions that have been circulating around the SpeakrBrand team over the last few months, and we can’t wait to dive in deeper! For thought leaders especially, we highly recommend reading Unreasonable Hospitality. And if you have read it, what's your biggest takeaway? [Reshared from SpeakrBrand] #UnreasonableHospitality

Over the last 2 years, under On-Demand Group and in collaboration with my distillery, Crooked Water Spirits , I created a tech leadership roundtable program called The Whiskey Doctrine that connects CIO’s with the purpose of exploring whiskies while investing in relationships. I am pleased to now offer this program to tech leaders of any level who are outside of my direct orbit. The Whiskey Doctrine is not just another networking event; it's a distinctive membership designed for tech enthusiasts who value meaningful connections and have a passion or curiosity of whiskey – from beginners to experts. This program combines the exploration of unique whiskies and topics with the opportunity to engage with fellow technology leaders, creating an environment where ideas flow as smoothly as the spirits we pour. Key Features of The Whiskey Doctrine: 1. Rare Whisky Tastings: Immerse yourself in the world of rare and unique whiskies, carefully curated for our members. Each in-person quarterly session will feature Whiskey Sommelier led tastings, providing a unique and enriching experience. 2. Networking: Under an NDA, feel comfortable sharing insights, challenges, and successes with your Roundtable peers while nurturing your network within the tech industry. Connect with fellow technology leaders in an intimate and relaxed setting. The Whiskey Doctrine fosters an environment where genuine conversations lead to meaningful relationships and potential collaborations. 3. Exclusive Access: "The Whiskey Doctrine" opens doors to unique opportunities that go beyond the ordinary networking events with tours, custom barrels, access to Master Distillers and more. If you are a leader in technology in Minnesota that would like to express your interest and join the waitlist for this limited program, register here:  https://lnkd.in/gPqNb_Sb The Whiskey Doctrine is not just about enjoying exceptional whiskies; it's about creating an immersive and enriching experience that resonates with the spirit of technology and innovation. Cheers to that. 🥃

🔍 Seeking Input: Marketing Managers, I need your expertise! 🔍 As I prepare to moderate a panel discussion at the upcoming Day Break conference, featuring marketing experts Tania Bui (Head of Marketing & Communications Craigs Investment Partners, Director Marketing Excellence Frucor Suntory Oceania – and lots in between), Julie Chappell (Marketing Manager Brother New Zealand), Lisa Ebbing(CEO of Hotmilk Lingerie) and Sam Kidd Kidd (CEO of LawVu). I want to ensure your burning questions are addressed. So, what marketing questions are keeping you up at night? Share them with me, and I'll make sure they're addressed during the Q&A session. This panel presents an exceptional opportunity to delve into today's marketing challenges and gain insights into how these experts are navigating them. Your questions will guide our discussion and help uncover valuable insights. Even if you can't attend the event, rest assured—I'll be posting a summary of the answers afterward. Let's not miss out on these gems of wisdom! Looking forward to your questions! #marketingchallenges #expertpanel #DayBreakFestivalofInnovation #Tauranaga #WaveAgency #Moped #Q&A. Shane Stuart Larissa Marie Allen Melissa Conrad Helly Parsons