OpenTable’s Post

January is here, and while the New Year brings fresh opportunities, it can also present some challenges for the hospitality industry. After the holiday rush, many restaurants, pubs, and event venues see a bit of a slowdown. But don’t worry – January doesn’t have to be a dull month! With a little planning, this can be a great time to boost your business, refresh your menu, and prepare for the months ahead. Here’s what you should be thinking about this month, and how Jolly Foods can lend a hand! Read our blog here: https://bit.ly/3PoPGkb

One of the most challenging things in business is going from zero to one. It usually comes with unexpected bumps along the way and more than a few moments where you question your mission. It also provides a pretty clear indication of what your team is made of 💪 Today at OpenTable we announced not one but two major initiatives including the Visa Dining Collection and Icons. A couple learnings along the way: 🎯 Aim big. You'll probably stumble a couple times along the way but the end result will be worth it. 🔍 Focused and aligned teams can move at unprecedented speeds. 🌟 Most projects can be completed with efficient project management. But an inspired team can deliver truly unthinkable results. 🏃♀️ Always choose action over inaction. I'm proud of our entire team for bringing this reality to life and excited for everything else we have cooking! #justthebeginning

Hospitality Tech with a Human Touch: Sora Partners - Your Success Story Starts Here. Head over to our website and Book a Consultation to learn more about how Sora Partners can help take your restaurant to the next level. #newrestaurants #restauranttech #hospitalitymanagement

Hospitality has had a rough few years and the good news stories feel few and far between. But, there are always some exceptions. Dishoom restaurant group continues to develop and grow with a focus on quality at the heart of everything they do, and not a focus on revenue. Do you find that surprising? Read the full story over on our blog. https://lnkd.in/gtsDSnnP #Kaizen #Hospitality #QualityFirst

The Culture of Hospitality in Restaurants: A Blueprint for Success. Learn actionable strategies to cultivate a customer-first approach. https://lnkd.in/giJ-Z9Mz

We were delighted to contribute to the August issue of Dine Out magazine on how reducing emissions company-wide can be the single most important thing to save our planet. As our Managing Director, Juliane Caillouette Noble, comments in the piece: “Providing training and development is a key part of this. Your team needs to know why carbon reduction matters, what the biggest sources of emissions within the F&B industry are, how your company plans to tackle this and what role they themselves can play. Once they have an understanding of how carbon can be reduced across the business – from waste reduction to menu design – you might also consider offering incentives as you hit certain milestones in your progress towards net zero. Sustainability in hospitality means a thousand small decisions made by 100 different people, all adding up to a huge overall impact. Every little choice plays a role – from how early you turn on the burners and whether you leave the lights on in the bathroom, to how a chef designs the menu or whether a commis is wasting vegetable scraps. Cumulatively, these small acts can make a big difference.” It's uplifting to learn about firsthand examples from our accredited Food Made Good business, Comptoir Group, and from The Pony Group with their array of hospitality venues in southwest England.

✨ This week, we published our first blog with 10 ways to maximise your restaurant reservations! ✨ We know restaurant owners are incredibly busy, so we’ve made it easy by highlighting the top 5 key takeaways. Discover actionable tips to boost your bookings, even on the go! 👉 Swipe through for quick wins, or check out the full blog for all 10 tips. https://lnkd.in/ehX65wRM #tablebookingsystem #restaurantowner #tablebooking #reservations #tablereservations #restaurantmanagementtips #tipoftheweek

Remember the time you felt truly welcomed at a restaurant? That’s the power of authentic hospitality. It builds guest loyalty and boosts online reviews. Develop a hospitality training program with us to achieve this. Schedule a call: https://lnkd.in/e7dPvpb5 🤝📈 #HospitalityTraining #GuestExperience

What’s the real secret behind the world’s #1 restaurant? It’s called unreasonable hospitality, going above and beyond to create unforgettable experiences. Will Guidara of Eleven Madison Park didn’t just serve food; he made magic happen for his guests. So, ask yourself, how can you create that same magic for your customers? It’s time to elevate your game, push boundaries, and transform ordinary interactions into extraordinary experiences. Let’s raise the bar together! 🚀 Drop your best customer service tip below, and let’s inspire each other! 👇 #UnreasonableHospitality #CustomerServiceMagic #TakeAction #EntrepreneurLife #BusinessGrowth

For all business owners, company CEO’s, restaurant owners and managers, hotel and Airbnb/VRBO owners, hosts and hostesses and really, anyone that leads people, this book will change how you lead by example. Lead by being generous and going beyond any expectation. It’s titled, ‘Unreasonable Hospitality’. Hospitality can be anything that you do for others: customers, employees, guests, friends, family, etc. Learn to excel at making others feel special. Feel seen! Feel heard! Feel appreciated! Feel lavished upon. The author, Will Guidara, learned from a very young age, the value in valuing others. He worked his way up through the restaurant industry in New York City. His stories are riveting and might move you to tears like it did me, because to hear that people can be kind and generous to a stranger because you can, is life changing. He has so much to say if you’re willing to listen and be humbled by such kindness. And isn’t that what the world needs today? Enjoy! Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect https://a.co/d/gsbCXQG