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Practicing Excellence

4,105 followers

5mo

"There was no bigger problem to our profession at the time than burnout." - Lesly Kelly Fast forward to 2024, and the issue of burnout persists. In this clip, Marla Weston, PhD, RN, FAAN and Lesly Kelly, PhD, RN, FAAN discuss Lesly's background and why she focused on understanding burnout, as well as how research can help improve the lives of clinicians. To watch the full episode, click here: https://lnkd.in/emG86Kzp #NurseWellBeing #ClinicianBurnout #NurseRetention #HealthcareWellBeing #HealthcareBurnout

Transcript

Leslie, you mentioned that your focus really has been on clinicians themselves, on nurses, and how do we make the lives of nurses better? How do we make their practice better? How do we make it easier and more efficient for them? Understanding this Direct Line of sight that when we get that right, when clinicians come to work and they're able to bring their whole selves and the joy that they always imagined in their practice to their work, that translates to everything that we want to have in patient care. Right. And so how did you at a very early age, begin to understand that connection? And what have you learned since about that connection? Yeah, I mean, like I mentioned, I grew up around it, you know, growing up in a house where you're, you know, your mother was a healthcare leader. We would be going into the hospital late at night, we'd be getting the phone calls. I know there's there's other nurses out there whose parents, mothers and fathers are leaders and they watch their. You know, their parents get those phone calls late at night. We don't have enough staff. We're calling people in. Or you're one of those staff members getting called in on weekends even though it's your 3rd, 4th, 5th shift, you know, and you see that and it hasn't changed in decades. And so seeing all of that and knowing, you know, what it does to the staff, but then also seeing the side where we care so much about our profession. Always remember, I'm dragging the crock pots into the staff lounge and making the buffets for the staff. And not just on nursing appreciation week. You know, taking care of your staff and seeing the community and the family around nursing, but understanding kind of both sides of the equation. This profession that we love so much and we're so caring, but also that we're burning out from. So when I went into my doctoral program and I was studying our workforce, so I was in health services research, health systems was my major, workforce was my minor. And how we can influence those patient outcomes. I was really looking at issues that were. Plaguing our profession and there was no bigger wicked problem to our profession at the time than burnout. And by dissertation was actually around failure to rescue. So things that happen as a result of burnout. So understanding that connection that burnouts, not just something that happens to us and we kind of have to deal with it has real consequences. So as I finished my dissertation and I went into my postdoctoral fellowship and then started my career. In this research profession. It kind of seems like we've been dealing with this problem for a while, but in reality, we are making strides in understanding it. You know, I often talk to people who say, oh, I, I know burnout. You know, I was dealing with this in the 60s and 70s and 80s. But we have to remember that back then, you know, we really were blaming individuals for their burnout. We were saying, go home, you get better and you come back. But what we do know now is that burnout is an occupational phenomenon. For decades of research on the backs of these researchers who have learned so much have really taught us that burnout comes from our work environment. And once we know that, we know it's fruitless to send these individuals home, right? They're just going to keep coming back into these environments where they're going to get burned out again. And so it might not seem like that big of a deal that we're understanding these work environments and these systems issues, but we are starting to make a difference. And pulling all this research together and understanding it, and so much so that it was really just recently in 2019 that the World Health Organization reclassified burnout from an individual medical diagnosis to an occupational phenomenon. And so that small little shift told organizations told Healthcare Systems, this is now your problem. You need to address this and help your employees deal with burnout. It's not your employees problem to go home and get better. You need to be addressing the systemic issues that deal with burnout.

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