Rialtes’ Post

I once managed in a contact center that took 18-20k calls a day from January to March and we had 1000-1300 agents working daily- no PTO allowed. 90% were for one reason. It was predictable every year. The calls didn’t need a lot of time. Most customers spent more time holding to reach the agent, than they did talking. 60% of those who reached an agent, could’ve received the same service though virtual agents and automation. Knowing intent, is Contact Center Zen. Catch the Zen, spread happiness! #zoom

Transform your business with AI by combining precision and creativity. Traditional AI optimizes processes and predictions, enhancing efficiency and accuracy. Generative AI, on the other hand, fosters innovation and adaptability with novel solutions. Together, they drive growth, improve customer engagement, and keep you ahead in the evolving digital landscape. If you are still confused about how to use AI for your business Get a free AI plan right now : https://shorturl.at/bEV2M #ArtificialIntelligence #TraditionalAI #GenerativeAI #AIInnovation #CustomerEngagement #OperationalEfficiency #BusinessGrowth #DigitalTransformation #TechSolutions #FutureOfWork #DataDrivenDecisions #AIApplications #AIRevolution #Innovation #AITrends #MachineLearning #BusinessStrategy

Are you integrating AI into your business strategy? Whether you are an AI veteran or just starting, your insights are crucial. Participate in our Business Insights Survey today! 💡 Shape the future of AI in business. 💡 Benchmark your journey. 💡 Be a thought leader. So do not miss out and complete our survey today. Together, we can transform individual experiences into actionable strategies for the entire business community. 🔗 https://lnkd.in/er2uBagS #AIinBusiness #BusinessInsights #Innovation - https://lnkd.in/er2uBagS

Struggling with customer pain points in your contact center? 🩹 Frustrated agents? Unhappy customers? High costs? AI-powered intent data can help! Zoom reveals how intent data unlocks powerful insights to: 🔎 Identify top customer pain points 🔧 Fix the root cause 🦾 Deploy AI efficiently No more expensive, complex AI! Generative AI makes analyzing intent data easy and accessible resulting in faster problem identification, smoother virtual agent deployment and empowered live agents ➡️ https://lnkd.in/ewpFZtgb #AI #customerCX #contactcenters #CXstrategy #generativeAI #virtualagents

Register here → bit.ly/3Ro9ru1 Looking to explore the various approaches and strategies for effectively implementing Generative AI in the context of customer experience transformation? Join Deepak Mongia and Krishnan Parameswaran from Uniphore on January 24th for an intimate virtual roundtable as we share valuable insights into the strategic deployment of Generative AI technologies, exploring its impact on customer interactions, decision-making processes, and overall business performance. We will also discuss the ethical considerations associated with Generative AI, addressing concerns related to privacy, bias, and transparency. Admission is complimentary for eligible participants. Ayush Agarwal Arshi Ali Senjuti Ghosh Saket Bengani Sandeep Sivaram Mitch Speers Ashutosh Prasad #GenerativeAI #CXTransformation #FutureofCX #AIInCustomerExperience #CustomerExperienceTech #DigitalTransformation #AIInnovation #CustomerJourney #EthicalAI #TechStrategy #CXInsights #TechImpact #FutureTechTrends #AIImplementation

Visit www.intelligenai.io for cutting-edge generative AI solutions that transform your business. Harness the power of AI to drive innovation, boost efficiency, and enhance customer engagement. Stay ahead in the digital age with Intelligenai's advanced AI technologies. #AI #GenerativeAI #Innovation #BusinessTransformation #Efficiency #CustomerEngagement #TechSolutions #DigitalTransformation

AI is like water; it's everywhere, but not everyone understands integration. #Neuronslab #AI #Integration #waterforchocolate #AIandbusiness #BusinessTransformation #ArtificialIntelligence

Our team is constantly pumping out incredible content. Here's a great step-by-step guide for leaders figuring out how to integrate #GenAI into their business. What's inside? 👉 A clear understanding of the generative AI landscape and its potential impact on your business. 👉 A roadmap to evaluate and integrate AI solutions that align with your company’s goals. 👉 Insights into custom stacks, AI assistants, and full-stack platforms to determine what best suits your needs. 🔗 https://lnkd.in/dZp-kpus #GenerativeAI #EnterpriseTech #CIO

The Power of Tailored AI Solutions for Your Business! 🔍 A one-size-fits-all AI approach simply doesn’t cut it. That’s why our One-Day AI Exploration Session is designed with a personalized touch, offering tailored AI solutions that address the unique needs of YOUR business or product. 🚀 Why Tailored AI Matters: • Solutions that arecfc customized for your industry • Practical, actionable strategies to solve your specific challenges • Direct guidance from AI experts focused on your goals • Avoid the pitfalls of generic AI applications and start making real impact! Get the AI solutions that work for YOU, not just any business. Book your session today: https://bit.ly/3MXV50u #CODExitos #BusinessTransformation #Innovation #AIWorkshop #PersonalizedSolutions #TechLeaders #ArtificialIntelligence

Verint Named Leader, again! When it comes to implementing conversational AI in your business, you want to be sure you’re working with the very best. Verint are proud to be named Leader in the Opus Research Conversational AI Intelliview Report. Specifically, our IVA is positioned as the leader for: 🤖 Product completeness 🤖 Flexibility 🤖 Strategic potential The report highlights Verint IVA’s exceptional performance in all four scoring components: state-of-the-art capabilities, integration points and scalability, real-world success, and vision. Download the report for the full story! #AI #ConversationalAI #Opus #IVA #IntelligentVirtualAssistant #CX #Verint