The Computer Warriors, Inc.’s Post

Looking for an entry level tech role besides help desk? Let me tell you what my cable technician job taught me and how it prepared me for future roles in IT. 1. How to determine and write customer requirements. 2. How to install and manage physical cabling. 3. How to provision services. 4. How to troubleshoot. 5. How to listen to unhappy customers, and make them happy again. 6. How to transfer product knowledge to users. What was YOUR entry level job and how did it prepare you for future roles? #entryleveljobs #cableguy

🚀 Essential Qualities for an Effective 1st Line Support Technician In today's fast-paced IT environment, being a standout 1st Line Support Technician requires more than just technical knowledge. It's about combining multiple skills to provide top-notch support and ensure smooth operations. Here are some key qualities: 💬 **Exceptional Communication Skills** Being on the frontline means you'll interact with users daily. Clear and concise communication can turn complex tech jargon into understandable language, ensuring users feel supported and informed. 🔧 **Technical Proficiency** While the first line might not handle the deepest technical issues, a solid foundation in troubleshooting common IT problems is crucial. Familiarity with various operating systems, applications, and hardware will set you apart. 🧠 **Problem-Solving Mindset** Every day is a new challenge, and a methodical and calm approach will help you tackle issues efficiently. Being resourceful and having the ability to think on your feet is invaluable. An effective 1st Line Support Technician not only resolves issues but also leaves users with a positive experience. Developing these qualities will set you on the path to success. #ITSupport #TechLife #CareerGrowth

Addressing the Technician Shortage In this video, we address some of the challenges the HVACR industry faces in recruiting qualified, entry level technicians, as well as some ways to combat the misconceptions of the HVACR industry. https://lnkd.in/gdbRXVFJ

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Are Technician's quitting on you?? Pay is not the only factor in technician loyalty. Discover the key influential assets that Techs are increasingly taking into consideration to stay loyal: https://hubs.la/Q02QLf1_0 #technician #mechanic #servicemechanic #dealership #fixedops #servicelanesoftware #snapon #software

Yesterday, I had one of those tough conversations with a Security Systems Technician going through the interview process for a job he REALLY wanted. The company chose another candidate with similar experience, the same salary expectations, but one key difference—the other candidate had a Low Voltage License, and my technician didn’t. I’ve had this conversation far too often. Many techs go years without getting their Low Voltage license because their employers didn’t require it. But when they look to move forward in their career, this becomes a roadblock. So here’s my advice to all the security systems and fire alarm techs out there: GET YOUR LICENSE. It can be the game-changer that sets you apart. 💰 Earn More – Licensed techs get the better paychecks, hands down. More credibility = more $$$. 🛠️ More Responsibility, More Respect – A license shows you’re serious about your craft. It’s a badge of expertise and professionalism. Don’t let a missed opportunity be the reminder. Get licensed, stay competitive, and level up your career! Follow: Sharmaine Wilson Follow:Tiello #LowVoltageRecruiting #LowVoltageLife #CareerGrowth #SecuritySystems

One of the biggest challenges for companies supporting Field Services is filling open field technician positions. However, Help Lightning clients have found an interesting solution to this issue. By using Help Lightning's Remote Visual Guidance technology, recruiting time can be significantly reduced. This process puts the hiring manager in the room with the candidate, allowing them to validate technical capabilities using actual hardware and technology. Say goodbye to lengthy recruiting processes and hello to efficient hiring with Help Lightning. #recruiting, #hiring

As a junior IT technician, I recently encountered a network issue that provided a valuable learning experience. Initially, I suspected a faulty LAN port on a wall, but upon further guidance from my supervisor, I checked the connected switch and discovered a loose cable. This experience reinforced an important lesson: When troubleshooting network problems, avoid simply making assumptions about faulty components. Network infrastructure is interconnected, so it’s crucial to verify connections at multiple endpoints. #IT #Networking #Troubleshooting #ProfessionalGrowth #JuniorTechnician

Question: Computer Technician roles/PC Support Tech Roles are all the same thing right? Is there such a job search term specifically for it? I feel like these "Computer Engineering" roles basically compile all into one category. Help me out because EVERYONE needs a tech somehow somewhere physically and I feel the job labels are unjustified. #feedback #opinions #jobsearching #jobhelp #joblabels

"🌟 Ready to tackle tech challenges! With a knack for troubleshooting and a passion for helping users, I'm on the hunt for a new opportunity as a Help Desk Technician. From resolving software glitches to providing top-notch support, I'm committed to delivering excellence every step of the way. Let's connect and make IT magic happen! 💼💻 #TechSavvy #ProblemSolver #JobSearch"