Top Floor’s Post

We regret to inform you that due to unforeseen circumstances, we must postpone our webinar on Careers in Hospitality. We are currently working on rescheduling the event and will communicate the new date to you as soon as possible. We apologize for any inconvenience this may cause and appreciate your understanding. #Receptionacademyghana #hospitalitycareer #careerinhospitality #Receptionacademyghana #HospitalityLeadership #SupervisorTraining #HotelManagement #HospitalityTraining #LeadershipDevelopment #HotelSupervisor #TeamManagement #CrisisManagement #CareerAdvancement #IndustryExperts #OnlineLearning #GhanaianHospitality

🌟 Unlock Success in Hospitality: Discover the 7 Qualities Every Exceptional Hospitality Worker Should Possess! 🍽️✨ Whether you're a seasoned professional or entering the industry, these key qualities are the secret ingredients to thriving in hospitality. At H&D Recruitment, we understand what it takes to excel in this dynamic field. Ready to elevate your hospitality career or build a stellar team? #HospitalitySuccess #HAndDRecruitment #CareerInsights #QualitiesForSuccess #TeamBuilding

#Hospitality The struggle is real with fewer shifts and job opps, especially for us newbies. Check out this crucial guide with 7 essential tips to help you kickstart your career in hospitality management. Trust us, you're gonna wanna take some notes on this one. And hey, if you're looking to level up your skills, we've got our Bachelor of Business with a major in Hospitality Management to get your foot in the door 👉 https://lnkd.in/grRbA_fj

In the heart of every thriving hotel lies a motivated team focused on creating unforgettable experiences for guests. But how do we ensure our associates feel valued and motivated? 🚀 Opportunity for Advancement: It's more than a paycheck. It's about crafting a career path that inspires. Imagine a culture where every associate sees a future worth investing their best efforts in. 👏🏻 Recognition: Showing the team your appreciation isn't just a nice gesture. It's about making the invisible heroes feel seen, respected, and integral to our success. This is why we love what we do. Our tools are designed to not only streamline operations but enhance the satisfaction and retention of your most valuable asset - your staff. What else would you add to ensure your associates feel valued and motivated? #employeeengagement #hrinhospitality #hospitalityleadership

# Embrace the Change. Reflecting on the diverse journey through the dynamic world of hospitality, one is reminded of the incredible variety of experiences that shape careers. From serving guests with a smile, crafting delicate pastries, and orchestrating the hustle of the kitchen, to managing switchboard operations, fostering guest relations, and embodying the elegance of a butler, paths often lead from the back of the house to the front lines of service. Transitioning between such varied roles within hotels and restaurants broadens skill sets and deepens understanding of customer service, teamwork, and adaptability. In embracing change, new horizons are discovered, unlocking hidden potentials within individuals. Let's celebrate the richness of our experiences and the wealth of skills gained along the way. Here's to continued growth, exploration, and seizing every opportunity that comes our way. #EmbraceChange #CareerGrowth #ExploreHorizons"

The hospitality industry is one of the most dynamic and rewarding fields to work in. As the sector constantly evolves, I’ve learned that success isn’t just about the skills you bring to the table – it’s also about cultivating the characteristics and personality traits that truly make a difference. One of the most important traits to develop is adaptability. No two days are the same in this industry, and the ability to adjust quickly is essential. Whether it’s handling changing guest expectations, integrating new technologies, or managing unexpected challenges, adaptability is key to thriving in this fast-paced environment. Teamwork is also at the core of everything we do. The hospitality sector thrives on collaboration, and I’ve been fortunate to work with incredible colleagues who share the same commitment to creating exceptional experiences. Along with a strong customer focus, attention to detail, and the ability to multitask, developing these key qualities can significantly impact your career. Read more about what it takes to thrive in hospitality here: https://lnkd.in/djivcW5p via Hcareers #HospitalityIndustry #CareerDevelopment #Adaptability #Teamwork #ProfessionalGrowth

Exciting webinar happening next week. #hiringhospitality #hospitalityinhiring #hospitalityhiring #hiringinhospitality #webinar #freewebinar #engagement

#Hospitality The struggle is real with fewer shifts and job opps, especially for us newbies. Check out this crucial guide with 7 essential tips to help you kickstart your career in hospitality management. Trust us, you're gonna wanna take some notes on this one. And hey, if you're looking to level up your skills, we've got our Bachelor of Business with a major in Hospitality Management to get your foot in the door 👉 https://lnkd.in/grRbA_fj

For many of us in the Hospitality industry- you must have heard about or watched "Faulty Towers” starring John Cleese, British Sitcom from the late 70’s. For anyone who has not seen a clip and you are in hospitality, please find a clip and check it out. It’s old but you will be surprised with the similarities you see in your organizations. The video below was shared on line- a Front Office employee in some hotel losing his $#!%. It’s crazy because you see more and more of these clips popping up on Social Media. I recently received one where the valet proudly using his 5 star ⭐️ pin going absolutely crazy. I truly hope these are isolated cases. What’s going wrong? ⭐️Limited options when recruiting. ⭐️Poor training ⭐️Rude Clients ⭐️Poor work environment ⭐️All of the above Have you experienced this as a leader or a guest? What can we do to change it? #customerservice101 #faultytowers #creategreatexperiences

I’m thrilled to share I’m working on a new interview series, "Enjoy Your Stay", where we delve into the magic behind Starwood Hotel's former corporate culture. Everyone I talk to who used to work at Starwood has wonderful things to say about the company. This got me thinking…what created this “cult” of employee loyalty? So I decided to reach out to some former colleagues and start investigating what was it that differentiated Starwood's culture. And I want you to follow along as I share what I've learned so we can all work together to create best-in-class workplace cultures. This week, our spotlight is on exploring the role of career advancement in driving employee loyalty. Katherine Keenan was gracious enough to share her memories and insights about working at Starwood earlier in her career. There was a theme around career development that emerged. Here are a few highlights from our conversation: 1. 🚀 Equal Playing Field: Starwood valued performance over pedigree. No invisible hierarchies—valuing all types of experience. No mandatory advanced degrees or prior hospitality experience—equal footing for all. 2. 🤝 A Culture of Sponsorship: Senior leaders and managers didn’t just mentor their teams, they sponsored them Sponsorship occurs when leaders advocated for their team members, often without them asking 3. 🌐 Valuing Rockstars: This wasn’t an “up-or-out” culture where everyone needed to get promoted every 1-2 years There was value placed on expertise and embracing subject-matter experts Check the link below in the comments for access to the full article where I expand on each of these three areas. I’ll continue to share what I find over the next few weeks and months. 📣 Want to share your experience working at Starwood with me? Send me a DM 🗣️What made Starwood's culture stand out to you? Engage in the conversation via the comments section below. https://lnkd.in/e9NH2jC5 #letsreworkit #culture #employeeloyalty #starwoodproud #starwood