Cocoon has successfully engaged Global Management Certification Services, a distinguished ISO certification body, in a comprehensive audit process spanning the last few months.
Under the expert leadership of our National Manager, Pranay, our objective was to attain ISO 9001 accreditation, reaffirming Cocoon's dedication to maintaining a Quality Management System that aligns with global compliance standards relevant to our organisational goals.
The audit, conducted in two distinct scopes, focused on:
1. Ensuring the delivery of safe and individualised quality services for People with Disabilities:
- Upholding principles of integrity, privacy, and confidentiality.
- Facilitating participant independence in strict accordance with the NDIS Quality and Safeguards Framework.
2. Taking proactive measures to prevent various forms of harm:
- Specifically addressing and preventing violence, exploitation, neglect, sexual misconduct, and abuse against people with disabilities.
- Adhering to the standards outlined in the NDIS code of conduct.
Achieving ISO 9001 accreditation signifies more than just compliance with NDIS standards; it underscores Cocoon's commitment to achieving and maintaining international quality benchmarks. Looking ahead, our responsibility is to maintain this accreditation with ongoing surveillance conducted by the certification body. This continuous scrutiny will guarantee that Cocoon's Quality Management System complies with ISO 9001 standards.
#CocoonSDACare #ISO9001 #QualityManagement #NDIS #Compliance
Associate Executive Director for Health Sciences at U.S. Consumer Product Safety Commission
3moGreat to see this incredible organization recognized!! Working hard to keep improving to better serve the public #smallbutmighty