Always great to receive this kind of feedback from a valued client!
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Helping architects increase revenue with growth hacks | Founder at Growthitect | Content at Monograph | AEC Startup Advisor
What's at the core of a bad client? It's a simple answer: bad clients don't trust you. -- From my awesome conversation with Jeff Echols and Katharine White MacPhail on Context & Clarity.
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Helping Manufacturing Directors avoid the need to employ a new Quality Manager role, but still achieve Right First Time for EVERY CUSTOMER! QM= £45k+ per year. Bee RFT for 3 months = £26k once! Maximise Your Profits!
Building a core team to do something amazing, takes just 3 things... Let me tell you a story about how I take my Clients on a my '3 months to Zero Errors' journey. Every time it’s the same. I explain the plan to my Client, and they understand what I say but feel it’s not possible. We have conversation over a coffee, and how the 3 pillars of the plan come together to break through the cycle of repeating errors, rework, and customer complaints. We walk and talk to get the mind working, and it allows my Client to outline their current thoughts. I listen carefully and immediately understand their position, which helps me show them the pivotal point in the plan. I explain why this works and how to get the results and they smile, shake my hand and thank me. Then we get to work!!! It's hard work but throughly enjoyable and over the next four weeks there is a fundamental shift in productivity, seeing the errors come down and a real sense of achievement. This snowballs and creates a positive momentum that pulls more creative solutions to the issues we uncover. The anticipation has long faded, the metrics paint a picture of joy! Looking back at when we started, I set out the rules. There are only three: that's all. Why? Because simplicity works! The core team that we set up to start the plan do something magical, and it happens every time with every Client!!! And that is... If you want to know, DM me Or click here 👇🏽 https://lnkd.in/eYGfZdzF #EliminateErrors #StopCustomerComplaints #IncreaseMyProfits #IncreaseMyProfits
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How long will the user wait for the company to respond to their feedback or complaint? 1️⃣ 1-3 hours 2️⃣ 24 hours 3️⃣ 1-3 days Naturally, the sooner the better. However, responding to a review in 24 hours is entirely normal. To win your personal 24 Hours of Le Mans every time, use PissedConsumer review management solutions. Starting with the bronze plan, you'll already have everything you need to hit gold on this race🥇 1️⃣ Contact information of reviewers 2️⃣ Real-time review alerts 3️⃣ Weekly review report Test our solutions with a 14-days free trial. https://lnkd.in/dZJqBHXf
Bronze Plan Application @ PissedConsumer
pissedconsumer.com
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“𝐀𝐬 𝐩𝐞𝐫” is a client happiness killer 𝐀𝐬 𝐩𝐞𝐫 the contract you signed… 𝐀𝐬 𝐩𝐞𝐫 our last conversation… 𝐀𝐬 𝐩𝐞𝐫 my last email… When you need to use “𝐚𝐬 𝐩𝐞𝐫” it means there’s been a communication breakdown. Bringing proof of the communication breakdown is a sure way to doom the future potential of the relationship.
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⁉ Again? We've all seen how teams provide reasons why the deadline slipped for a new, unique and unexpected reason that is completely out of their control. Every week... But persistent issues indicate something is broken in the underlying process. Here are three symptoms of subpar processes: 🔸 Frequent errors and repeats 🔸 Missed requirements 🔸 Excess rework Rather than blaming individual employees, we need to redesign flawed processes. Some ways to improve: 🔹 Simplify steps 🔹 Automate routine tasks 🔹 Validate work early and often 🔹 Optimize flows between departments 🔹 Collect employee ideas Of course, hurricanes happen. But consistently subpar output, errors, and waste point to poor process design. Don't just inspect quality at the end - build it into your systems. With excellent processes, you get excellence as the natural result. ❓ What would you add to this? Hit me up in the comments.
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Receiving positive feedback from our clients fills us with immense joy and satisfaction. #customerreview #customerfeedback #reviews #positivereviews #restorationcompany #waterdamagerestoration #firedamagerestoration #molddamagerestoration #bioharzardcleanup
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Recent client feedback: Site works: 10/10. Reporting and After Care: 10/10 Would you recommend us to others: 10/10. Well done team. Why not give us a go and sample a 10/10 service...
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People-first Communicator | Results-driven Marketer | Hands-on Leader
2moIt was a pleasure working with you William Bailey!