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Step into the future of CX management with our deep-dive session on AI-driven innovations that are reshaping how customer service teams operate. Meet Zendesk WFM (Tymeshift) and Klaus. Secure your spot today – register now: https://zdsk.co/3xUSxvL Learn about the predictive tools that are transforming agent performance – from making precise staffing forecasts to suggesting skill enhancements. Plus, take a closer look at how AI is revolutionizing quality assurance, giving businesses the edge to customize user interactions, preemptively address customer expectations and lead the competitive race in our ever-changing market.

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