Zinnia’s Post

OPPORTUNITY

Another day, another role to share. We're expanding our #trustandsafety Account Team at Crisp, a Kroll business which could be of interest to my network. If you're an experienced Account Manager with interest in trust & safety, online harms and making the world a safer place - this could be the role for you 🚀 #trustandsafetyjobs #hiring #leedsjobs

Great entry into the world of finance!

Jobs. Jobs. Jobs. #businessdevelopment

Hiring a transaction coordinator can be beneficial for various reasons. They can help streamline the process of buying or selling a property by handling paperwork, scheduling appointments, and coordinating with various parties involved. By delegating these tasks to a transaction coordinator, you can focus on other aspects of the transaction and ensure a smoother and more efficient process overall. So, why hire a transaction coordinator? The answer lies in the convenience, organization, and peace of mind they can bring to the table. #hireatc #yourtrustedtc #transactionmanagement

#hiring Production Agent, Atlanta, United States, fulltime #opentowork #jobs #jobseekers #careers #Atlantajobs #Georgiajobs Apply: https://lnkd.in/gjQKUgDN Overview:Role Purpose:The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.DoSupport process by managing transactions as per required quality standardsFielding all incoming help requests from clients via telephone and/or emails in a courteous mannerDocument all pertinent end user identification information, including name, department, contact information and nature of problem or issueUpdate own availability in the RAVE system to ensure productivity of the processRecord, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutionsFollow standard processes and procedures to resolve all client queriesResolve client queries as per the SLA's defined in the contractAccess and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clientsIdentify and learn appropriate product details to facilitate better client interaction and troubleshootingDocument and analyze call logs to spot most occurring trends to prevent future problemsMaintain and update self-help documents for customers to speed up resolution timeIdentify red flags and escalate serious client issues to Team leader in cases of untimely resolutionEnsure all product information and disclosures are given to clients before and after the call/email requestsAvoids legal challenges by complying with service agreementsDeliver excellent customer service through effective diagnosis and troubleshooting of client queriesProvide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutionsAssist clients with navigating around product menus and facilitate better understanding of product featuresTroubleshoot all client queries in a user-friendly, courteous and professional mannerMaintain logs and records of all customer queries as per the standard procedures and guidelinesAccurately process and record all incoming call and email using the designated tracking softwareOffer alternative solutions to clients

good opportunity

We LOVE our clients! 🩵 & we're searching for more of them! Our referral program rewards you for referring a friends - so pick up those phones and send that email! We'll be waiting to hear from you! Learn more 👉 https://bit.ly/479NkO0 #BusinessFinance #NewEconomyCPA #AccountingServices #BusinessOwner #FinancialModel #FinancialData #CashForecasting