How to set boundaries when using AI in HR

How to set boundaries when using AI in HR

AI AND TECH: HR teams can't seem to catch a break between tackling a year of layoffs, limited budgets and new compliance challenges. And while new AI tools could prove helpful, they may come with a steep learning curve. If HR teams want to take advantage of AI, they need boundaries, says Carrie Cherveny , SVP and chief compliance officer at HUB International . She reminds HR teams that while they may have used automated tools, today's AI is a different beast.

"In my experience, I don't see AI dominating HR practices," she says. "HR people generally, as a group and as a culture, take the human part of their job very seriously." She shares how to find the right balance in your HR practices.

Read: What's the future of HR and AI? Compliance officers from HUB break it down

BACK-TO-SCHOOL: As many RTO mandates coincide with the start of a new school year, working parents are craving continued flexibility so that they can be present for important milestones — and employers have the opportunity to provide it.  

At PUMA Group , employees only need to be in the office three days a week, and those days are completely dependent on the team and can be discussed with the team leader. On the remaining two days, employees can choose where they want to work. Alicia (Guinee) Austin , senior vice president of people and organization, shares how this policy benefits her own family during a busy season:

Read: How PUMA supports working moms during back-to-school season

PERFORMANCE REVIEWS: Evaluating employees is a broad pain point for leadership, especially when it comes to older employees with years of tenure. To retain more seasoned workers, managers must gain a better understanding of what they want, and adapt their approach to feedback accordingly, says Aisling Teillard , chief customer officer at beqom

"We have to move away from this judgmental parent-child relationship that was a feature of traditional performance management, where we're telling someone if they're good or bad," she says. "We treat them as the adult they are and say, 'How do you think you've done? Show me where you think you've contributed.'" Here's how to get performance reviews right:

Read: It's time to revamp performance reviews for older employees

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