Capgemini Retail & Consumer Goods

Capgemini Retail & Consumer Goods

IT Services and IT Consulting

New York City, NYC 11,874 followers

Welcome to the new era of Connected Commerce

About us

A dramatic shift in customer behaviors and expectations over the past two years has accelerated trends within the retail & consumer products industries. As digital and physical channels merge and shoppers expect a connected experience across all touchpoints, retailers must enable a bold omni commerce strategy – underpinned by data, with technology and business processes that support a flexible, agile distribution and fulfillment network – to deliver on promises to today’s customer.

Industry
IT Services and IT Consulting
Company size
10,001+ employees
Headquarters
New York City, NYC
Founded
1967
Specialties
Consumer goods, retail, distribution, supply chain, warehousing, digital transformation, digital technology, consulting

Updates

  • 𝘾𝙤𝙣𝙨𝙪𝙢𝙚𝙧𝙨 𝙖𝙧𝙚 𝙧𝙚𝙨𝙝𝙖𝙥𝙞𝙣𝙜 𝙩𝙝𝙚 𝙛𝙤𝙤𝙙 𝙞𝙣𝙙𝙪𝙨𝙩𝙧𝙮 — 𝘼𝙧𝙚 𝙗𝙧𝙖𝙣𝙙𝙨 𝙧𝙚𝙖𝙙𝙮?🌿 With growing consumer consciousness around sustainability, health, and ethical practices, the #FoodIndustry is facing a pivotal moment. From plant-based alternatives to #SustainablePackaging and traceability, brands are rethinking their strategies to align with these changing values. 📊 In this latest blog, Kees Jacobs explores how consumer expectations drive innovation in the food sector and what businesses need to do to stay competitive in an eco-conscious marketplace. Discover the key insights and actionable takeaways to keep your brand ahead of the curve. 💡 Ready to understand how consumer-driven change is transforming the industry? Dive into the full article below! 🔗 https://lnkd.in/dj_ZNNKd #ConsumerTrends #DigitalTransformation #LeadWithPurpose

    • No alternative text description for this image
  • Despite price still being the primary consideration for grocery shoppers, a growing number of consumers now expect quick delivery. But how can grocers ensure they respond to these expectations while operating profitably? This evolution requires advanced data capabilities and transformative technology. Our approach focuses on three areas: 👉 Consumer-centric strategy 👉 Margin impact and opportunity analysis 👉 Fulfillment architecture roadmap and development Discover how your organization can build the capabilities needed to respond to customer expectations: https://lnkd.in/dMXs5sRj #RetailFulfillment #Grocery #FutureofRetail

    • No alternative text description for this image
  • 📈 Our latest study shows that a growing number of organizations are now seeing the potential of #generativeAI in fundamentally shifting business models and strategies. Only 39% of organizations recognized this potential in 2023. 🔍 𝗪𝗵𝗮𝘁 𝗵𝗮𝘀 𝗴𝗲𝗻𝗲𝗿𝗮𝘁𝗲𝗱 𝘁𝗵𝗶𝘀 𝗻𝗲𝘄 𝗽𝗶𝗰𝘁𝘂𝗿𝗲 𝗳𝗼𝗿 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝘀 𝗮𝗯𝗼𝘂𝘁 𝗚𝗲𝗻 𝗔𝗜?  The second edition of our "Harnessing the value of generative AI" report explores the reasons behind the changing mindsets and it also shares how organizations can accelerate their own #GenAI journeys. Grab your copy now 👉 https://lnkd.in/gbQFdhFj #generativeAI

    • No alternative text description for this image
  • 🌐 #GenZ is changing the game in retail, and connected shopping is at the heart of their experience! Discover how seamless tech integration is shaping their buying journey in our latest article. 📲💡 Read more here: https://lnkd.in/d_uHfKZA Tell us what you think in the poll 👇 #ConnectedShopping #GenZTrends #CustomerExperience

    This content isn’t available here

    Access this content and more in the LinkedIn app

  • View organization page for Capgemini Retail & Consumer Goods, graphic

    11,874 followers

    A question at the forefront of many #ConsumerProducts and #Retail organizations is: how to drive meaningful sustainability while maintaining a focus on operational efficiency? In this video, Tim Bridges, Lindsey Mazza and Kate Aydin discuss how incremental changes can lead to significant impacts, empowering brands to stand out in a competitive market. For more actionable strategies and insights 👉 https://lnkd.in/gyn5TsxZ

  • Our latest study shows that regulation has been – and will continue to be – a key sustainability driver. The majority of executives in our survey agree that without regulation, their organizations would have launched fewer environmental sustainability initiatives. For more insights, grab your copy of the third edition of our annual "A World in Balance" research series 👉 https://bit.ly/3zodm3W #CorporateSustainability

    • No alternative text description for this image
  • Food waste isn't just a sustainability challenge – it's a business opportunity. Up until recently, #FoodWaste was viewed as an inevitable byproduct of the #RetailIndustry. Now, new solutions enable organizations to systematically and efficiently eliminate waste and build value. We believe digital and data solutions have the potential to make a difference for retailers. Our approach focuses on four key areas: 👉 Product innovation and sustainable packaging 👉 Connected supply chain and inventory management 👉 Rescue and reuse 👉 Influence consumer behavior Take the next step of your waste reduction journey: https://lnkd.in/ghcPxTDu #FoodWasteReduction #LeadWithPurpose

  • A question plaguing many #ConsumerProducts and #retail brands is how can they successfully integrate sustainable practices while keeping affordability and #CustomerExperience in mind. Our subject matter experts - Tim Bridges, Kees Jacobs, Lindsey Mazza, Kate Aydin and Mayank Sharma uncover incremental business changes that can lead to significant impact, helping your brand stand out in a competitive market. Check our latest video for more 🔗 https://lnkd.in/dTAVSr9m Dive in for actionable strategies and insights that empower brands to lead with purpose and drive responsible consumerism! #Sustainability #FutureOfRetail #GetTheFutureYouWant #LeadWithPurpose 

    • No alternative text description for this image
  • Exciting insights from Lindsey Mazza at Groceryshop 2024! 🛒 If you're curious about the #FutureOfGrocery retail and the innovative trends shaping the industry, don't miss this! #Groceryshop2024

    View profile for Lindsey Mazza, graphic

    Global Retail Lead, Capgemini Group | Forbes Business Council Member

    Hot topics abound on the volatility of consumer demand and disruptions to supply chain, but we infrequently examine the changing dynamic of the household essentials ecosystem. #Grocery once lagged the industry in digital innovation but is now pioneering innovation, value and convenience for everyday consumer life. Groceryshop is back and over three days we’ll take a deep dive into the changing industry and the impact of retail media, innovative supply chains, and unified commerce. Want the freshest info from day one at #Groceryshop2024? Day 1 Highlight: Frans Muller, President and CEO of Ahold Delhaize, shared research on the three most important consumer decision-making factors: value, quality and convenience. He said while these are consistent from past studies, new factors influence what each of those means. 🪝 Value: not only price, but perceived value for price, (and don’t forget personalized pricing) 🪝 Quality: not only quality product but quality on new vectors like healthy foods, sustainably sourced, allergen-free 🪝 Convenience: not only store location or digital conversion, but convenience of the full shopping journey Key takeaways from Day 1: 🍊Private Label continues to grow in importance, not only in Europe but in the US as well. While private label puts retailers and brands in competition, we’re going to see more “coopetition” (cooperation and collaboration between business competitors), (a word I learned today from Nitin Murali, VP Supply Chain GALLO). Together retailers and brands will look for collaboration in categories, share data and offer more data to compete on the same shelf. They’ll drive innovation in formulation, packaging, sustainability to deliver more value to the customer. 🍊We’ll continue to see shifts in channel dynamics: Ecommerce growth is expected to continue to put pressure on margins, but it’s a healthy part of the growth of the business. Store and digital together will represent one shopping journey. Ram Krishnan, CEO NA Beverages PepsiCo, said by 2026, ecommerce will be 20% of the mix, adding that China is at the forefront with content commerce leading. 🍊Supply chain is the new revenue growth opportunity. Retailers can use two-way last mile to offer additional services to consumers and local suppliers, creating more margin on delivery. Bret Celmer, COO of The Rounds, offered options like composting, returning packaging and more reducing overall supply chain costs while creating new revenue streams. Looking forward to more fresh ideas from Day 2 at #Groceryshop! 🍊Orange you glad I'm sharing them?

    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
  • In today's rapidly evolving landscape, data isn't just an asset; it's the catalyst for innovation and growth. Our upcoming Data Masters Rendezvous is designed for visionaries ready to harness this potential!   Join us on October 8, 2024, at 3 PM CET on LinkedIn Live as we dive into insights from the latest Capgemini Research Institute report on Data-Powered Enterprises. You will gain invaluable perspectives from esteemed experts in the field, including: 🔹Mónica León Santamaría, Global Data & AI Center of Enablement Lead at Bupa 🔹Alberto Palomo, Chief Strategy Officer, Gaia-X Association for Data and Cloud (AISBL) 🔹Jonathan Bruce, VP Strategic Customer Advocacy, Alation 🔹Ron Tolido, Global CTO, I&D, Capgemini This is your chance to get key insights to help you strategize your #GenAI operational excellence.   𝐀𝐫𝐞 𝐲𝐨𝐮 𝐫𝐞𝐚𝐝𝐲 𝐭𝐨 𝐞𝐥𝐞𝐯𝐚𝐭𝐞 𝐲𝐨𝐮𝐫 𝐝𝐚𝐭𝐚 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐲? Register now and join this transformative session!    Register here: https://lnkd.in/e7gHUBti

    • No alternative text description for this image

Affiliated pages

Similar pages