External link for CXPA Middle East
CXPA Middle East reposted this
🌟 Glad to have attended the Customer Experience Master Class workshop in Riyadh 🇸🇦, organized by Customer Experience Professionals Association (CXPA) & CX Saudi جمعية تجربة العميل It was an enriching experience to learn from industry experts Ian Golding Excited to apply these insights to enhance customer experiences! 🚀 #CustomerExperience #CXMasterClass #Riyadh #ContinuousLearning #CXSaudi #CXPA
CXPA Middle East reposted this
Marketing Strategist I Brand Strategist I Customer Experience Expert I Digital Marketing Strategist
As a #CX practitioner, I always look forward to engaging with industry peers, but conversations with Greg CEO of the Customer Experience Professionals Association (CXPA), are particularly enlightening. Greg's unwavering commitment has been instrumental in elevating the CXPA's reputation and the esteem of its certifications. During our engaging discussion, we delved into several topics: ✳ The current landscape of #customerexperience in academia, highlighting research gaps and quality; ✳ The intersection of #marketing, #branding, and CX disciplines; ✳ The advancements and challenges posed by #AI touchpoints in #customerjourney especially chatbot's function in the US market. Thank you, Greg, for taking the time to meet! It's been invaluable connecting with you. #design #designthinking #ccxp
Only 1 week to go! Hiver's 2024 report reveals: 60% of organizations have seen the benefits of AI in customer support. But how does AI elevate customer experience? Join CXPA and Hiver on June 5th to explore how AI fosters stronger customer relationships and more. Don't miss out! https://lnkd.in/gWbT6969 #AIinCX #CustomerExperience #CCXP #CXPA #ArtificialIntelligence
CXPA Middle East reposted this
Advisor │ Board Member │ Author │ Corporate Strategy │ Customer Experience │ CCXP │ GRC │ Knowledge Management
يسرني باسمي وبقية زملائي من قيادات فرع المملكة لمنظمة محترفي تجربة العميل دعوتكم لزيارة جناح الفرع رقم E33 في معرض إينا الدولي للقطاع غير الربحي. من الجيد التسجيل على الموقع: https://lnkd.in/d3cJpiy3 نتطلع للقاء بكم والتعريف بالمنظمة وفرعها والخدمات المتاحة للمنظمات غير الربحية.
❓ Would you like to explore how AI can elevate customer experience? Join this insightful discussion and discover the power of AI in CX with the CXPA community. 🤖 Tune in on June 5th with your questions and a pen. 🖊️ See you there. 😊 Register here 👉 https://lnkd.in/gWbT6969 #AIinCX #CustomerExperience #CCXP #CXPA #ArtificialIntelligence
❓ Would you like to explore how AI can elevate customer experience? Join this insightful discussion and discover the power of AI in CX with the CXPA community. 🤖 Tune in on June 5th with your questions and a pen. 🖊️ See you there. 😊 Register here 👉 https://lnkd.in/gWbT6969 #AIinCX #CustomerExperience #CCXP #CXPA #ArtificialIntelligence
#DYK: 50% of support professionals believe AI and humans will work together, according to a recent report by Hiver. Join us on June 5th with Hiver’s co- founder and CEO Niraj Ranjan. Register now 👉https://lnkd.in/gWbT6969 #AIinCX #CustomerExperience #CCXP #CXPA #ArtificialIntelligence
#DYK: 50% of support professionals believe AI and humans will work together, according to a recent report by Hiver. Join us on June 5th with Hiver’s co- founder and CEO Niraj Ranjan. Register now 👉https://lnkd.in/gWbT6969 #AIinCX #CustomerExperience #CCXP #CXPA #ArtificialIntelligence