The Customer Conference

THANK YOU Gainsight for sponsoring The Customer Conference EUROPE 2025 and our long-standing collaboration! Gainsight is the complete Customer Success platform. It helps businesses drive efficient growth and deliver a world-class customer journey from end-to-end. Meet Gainsight on January 30 at The Customer Conference EUROPE 2025 in London! Register TODAY! https://lnkd.in/dgb4bTnS

It is our pleasure to announce that Guy Galon has joined our amazing Advisory Board at The Customer Conference EUROPE 2025! Moreover, Guy consistently provides practical insights to benefit the community and promote the CS profession. Join us in London: https://lnkd.in/dgb4bTnS

MEET OUR FIRST CONFIRMED SPEAKERS!  Stay tuned for more great speakers joining The Customer Conference EUROPE 2025! Peter Lyon, Chief Customer Officer at Customer Success Network, Cinthia Silva, Customer Success Leader, Dave J., CEO at TheCustomer.Co, Emilia D'Anzica, MBA, PMP, Managing Partner and Founder of Growth Molecules™, Adi Janowitz (she/her), Chief Customer Officer at HiBob, Jan Young, MBA, CSPO, CSM, Founder of StepUpXchange, Lindsay Keim, VP of Customer Success International at MongoDB, Anika Zubair, Head of Customer Success at Griffin, Marija Skobe-Pilley, Director at Fractional SaaS and Founder of Women in Customer Success, Andrea Spillmann-Gajek, CEO at Success Accelerators, LLC, Kellie Lucas, Author, Coach & Consultant at The Customer Success Pioneer, Rob Redman, Leader at TELUS Health | TELUS Santé Register TODAY! https://lnkd.in/dgb4bTnS

THANK YOU Vitally.io for sponsoring The Customer Conference EUROPE 2025! Vitally is a leader modernizing the Customer Success Platform for today’s Customer Success team. Using integrated customer data from across your tech stack and market-leading automation, Vitally maximizes the productivity, visibility, and collaboration of your Customer Success organization. The platform of choice for B2B Customer Success teams, Vitally enables teams to achieve key KPIs like net retention revenue (NRR) and workplace efficiency through a comprehensive suite of tools that boost productivity, customer collaboration, and real-time reporting. Based in New York, Vitally is backed by investors including Andreessen Horowitz, Next47 and Hubspot Ventures and its customers include Apollo.io, Productboard, Mixpanel, and Coda. Meet Vitally.io on January 30 at The Customer Conference EUROPE 2025 in London! Register TODAY! https://lnkd.in/dgb4bTnS

Just 5 days left until the Early Bird ends! Register TODAY! https://lnkd.in/dgb4bTnS

We are happy to introduce our Advisory Board for The Customer Conference EUROPE 2025! Thank you for your support, knowledge and valuable input: Peter Lyon - Chief Customer Officer at Customer Success Network, Kay Mukherjee - Head of Customer Success at Salesforce, Dave J. - CEO at TheCustomer.Co, Adrian Beck - VP, Customer First EMEA at Okta, Lara Barnes - SVP Customer Success & Renewals at Sitecore, Anika Zubair - Head of Customer Success at Griffin, Marija Skobe-Pilley - Director at Fractional SaaS and Founder of Women in Customer Success, Andrea Spillmann-Gajek - Founder and CEO at Success Accelerators, LLC, Kellie Lucas - CCO & Founder at The Customer Success Pioneer and Rob Redman, Customer Success Leader at TELUS Health | TELUS Santé! Step Into the Future at The Customer Conference - EUROPE 2025 - Transformed and Elevated! Register TODAY! https://lnkd.in/dgb4bTnS

AI in Customer Success: A Reality Check Is it that the AI is rapidly transforming the customer success landscape on engagement and retention? Who is actually using these amazing AI CS technologies to do the following? Real-time Analytics and Support: Data-driven decision-making on sentiment analysis, customer journey mapping and segmentation Predictive Insights: Anticipate customer needs before they even arise. Prescriptive Needs: Deliver how customers want to be served before they do. Efficiency: Automate valuable time with routine tasks. Boost Customer LifeTime Value : Enhance customer loyalty through personalised experiences. Would you mind commenting if you are doing amazing things with AI in CS and what technologies are you using? #CustomerSuccess #AI #Community #AICustomerSuccess #CustomerExperience #DigitalTransformation #CustomerEngagement #TechInnovation

We are happy to announce that The Customer Conference EUROPE 2025 will take place in London on January 30, 2025! Early Bird rates are now available! Register TODAY! https://lnkd.in/dgb4bTnS Peter Lyon Kay Mukherjee Dave J. Kellie Lucas Anika Zubair Marija Skobe-Pilley Andrea Spillmann-Gajek Customer Success Network Women in Customer Success

GET YOUR TICKETS NOW! 🔔 Early Bird Tickets are live until June 30th 🔔 The Customer Conference is coming to Dublin on 12th September 2024. Get a good deal on your tickets before 30th June!!! There will be engaging panels and keynote sessions as well as interactive workshops exploring: ✨“Is Customer Success Dead” - Why do we keep hearing this ✨ How to build Operating Models to support a more scalable post-sales lifecycle ✨ Complexity in CS - how do we stay true to the mission of simplification Get your tickets here: https://lnkd.in/ePcFQgPc Tag someone you would like to see at the conference. Colin Burke Ezra Zimbler Shalini Arya Hoda BAREENIA-RIBAGNAC #customersuccess #networking #personaldevelopment

During these challenging times, on June 4, we held The Customer Conference Israel 2024, a heartwarming gathering that brought together the Customer Success and Customer Support communities! Our gratitude goes to all the speakers who spent their time and energy preparing great content for the audience! Harel Givon, Batsheva Moshe, Itay Rand, Gali Kedar, Itai Margalit, Sharon Shafran, Yael Haloutz, Dani Schuchman, Natan Israeli, Alon Talmor, Yoav Ziv, Varda Tirosh, Nadav Tovias, Adi Janowitz (she/her), Noa Shaul, Nir Friedman, Einav Rothschild, Daniel Skolnick, Danny Pinto, Aviel Sivan, Ohad Biron, Ilana Yakobi Asaf G. Ziv Ambar Ruthy Ahuvi Ran Ramati ... more amazing speakers in the comment 👇 We are grateful to the advisory board who contributed to the creation of this edition. Your input is greatly appreciated! Shiri Levi-Laor, Guy Galon, Peleg Samson, Chilik (Chil) Hochberg, Boaz Arbel 🇮🇱🇺🇸, Asaff Zamir, Michal Harel and Or Guz 🎗️ Our sincere thanks go out to the MCs who created that special vibe of learning and fun! Ishai Golan, Diana Rubine, Karen Tsrouya and Adi Arbel! Our sponsors deserve a huge shout out! The success of this event would not have been possible without your input! DevRev, Ask-AI, Bagel and Worknet See you at the next TCC edition!