Master Design HSLU

Hats off to the exciting presentations from first-year Master design students about their thesis projects!👏🏻👏🏻 From game design and mental well-being to sustainability and the intersection of AI and creativity, the range of ideas was truly inspiring.💡Can’t wait to see how these projects evolve! 🚀 🤩And don’t miss the prototype exhibition and the master thesis presentations by the second-year students! The exhibition kicks off today, while the presentations begin tomorrow and run through Thursday. #hslu #hslumasterdesign #design #aiandcreativity #sustainabilityb

AI for personal and design coaching? In the last coaching notes episode of 2024, Andy Polaine, Tetyana Kalyuzhna and Daniele Catalanotto explore how AI is used by Service Design learners to complement their human coaching sessions. A big thank you to Tetyana Kalyuzhna for sharing her explorations of AI as a Service Design learner. #servicedesign

📣 Guest Lecture Alert! 🚀 ✨ Jeanine Spence: Facets—Embracing Nuance and Context to Understand Users ✨ 📅 Date: Tuesday, December 10, 2024 ⏰ Time: 16:00 CET 📍 Location: Atelier 314 or Zoom 💡 What are Facets? Facets explore the range of behaviors, attitudes, and skills that influence user success (or struggles) when interacting with products. Unlike traditional personas, Facets offer a more nuanced, context-driven understanding of users. 🎓 About Jeanine Spence: With experience on both the engineering and design sides of software development at Microsoft, Jeanine bridges vision and execution to create unique user experiences. She is also the lead author of the Customer Experience Capability Model, a strategic framework that helps teams assess and grow their skills to deliver exceptional results.

How can you make networking a less awkward thing when you are a designer? During today's session of the Innovator Module, Daniele Catalanotto shared stories and lessons from his approach in mini workshop called "Networking for Introverts". In addition to the inputs and stories, each learner reflected on his own approach to networking using the one page "Alternative Networking Canva". The Innovator Module is lead by Karin Fink and offers Design practitioners and learners practical experiences, reflection times and inputs on how diverse people create networks around their design projects.

🤩Don’t miss the joint lecture by Kristel Van Ael and Clive Grinyer! 📅 Date: 2.12 (13:00-14:00) 📍 Location: Ateiler 314 & Zoom 1️⃣Beyond the surface: how the Systemic Design Methodology came to life Hear from Kristel as she shares her journey into systems thinking! What started as feeling lost has evolved into a deep appreciation for complexity. This exploration has shaped a methodology and toolkit, culminating in the creation of Design Journeys Through Complex Systems, co-authored with Dr. Peter Jones. 📚✨ 2️⃣Project Love – a route towards design activism Professor Clive Grinyer, former Head of Service Design at RCA London, has led design teams at Samsung, Orange, Cisco, and Barclays, and co-founded the design consultancy Tangerine with Jony Ive. He’s also a strategic advisor to Bosch and runs executive education courses with top companies. His book Redesigning Thinking will be published early next year! 📚✨

How do you turn a lot of research data into a useful and visual synthesis? That’s what the first year #servicedesign learners explored in the latest session in the “Service Design Basics” series facilitated by Daniele Catalanotto. Want to have a sneak peek into that day? Explore the blog article linked in the comments.

What happens in a #servicedesign class? To answer this question we're making open and public the approach, material we used and results of a class where the first year Service Design practitioners of the Master Service Design explored how to prepare, run and document a co-creative workshop. Discover it all here: https://lnkd.in/eKzUBZUs

Silence is a wonderful design research tool. That's one of the things that students could learn and experiment with in one of the latest sessions about research within the Master #servicedesign with Andy Polaine. Here's a sneak peek into what happen that day: A big part of the work of a Service Design practitioner is to better understand the needs, aspirations and challenges that people face when using a service. That’s why in the “Service Design Basics” course, of the Master Service Design of the HSLU, Lucerne University of Applied Sciences and Arts, learners invest time in understanding research methods, especially learning how to create a safe space during interviews. This week was mainly about scoping and framing the research approach. By starting with the questions “What do we want to know, who can tell us, and how might we find out?” gives the frame for the overall. research question(s), some idea of who our sample should be and the methods we might use. From here we can flesh out the research scope, which is essential to match to the time and resources available. For students, that’s usually quite a lot of time, but usually just themselves unless they team up. The planning for how you are going to go about the analysis and synthesis starts at this stage, not after you have a pile of data you are lost in. It’s all too easy on real-life projects to be swayed by stakeholder politics to keep speaking to more and more people, but you can expect the analysis and synthesis to grow proportionally at the other end. A decent rule of thumb is that for each hour of qualitative research you do, you have 3-4 hours of working on it afterwards. Yes people use AI, no it’s not a great idea early on in your career (or ever, says Andy), since you don’t build up the pattern recognition that you’ll need. The final part of the day was some practice in directed storytelling—guided interviewing—and also some interview technique games, such as staying silent for as long as you can. This not only makes you realise how much you want to jump in with your own thoughts instead of active listening, but also shows you how powerful silence can be. When the silence grows, your interviewee will move to fill the discomfort and go beyond their stock answer and offer more details. Thanks to Rola Rafla and Juliana Magalhães Cardoso for being interviewed about the day.

🌟 Join our guest lecture on “How wicked are the Wicked Problems of Design?” 🎙️ Jonathan Ventura 🗓 Wednesday, October 30, 17:00 📍 Atelier 314 or via Zoom link 🌀 It’s been 30+ years since Buchanan’s iconic article “Wicked Problems in Design Thinking.” Are we still facing the same issues, or have new ones emerged? 🌍 Join us in exploring how shifts in design anthropology and research have shaped the field. ✨Here’s a bit about Jonathan: A design anthropologist with expertise in social and healthcare design, applied design research, and design theory, Jonathan holds various prominent roles, including Director of The Unit for History and Philosophy of Art, Design, and Technology at Shenkar, Research Fellow at the Helen Hamlyn Centre for Design at RCA London, and member of the Doctorate School at MOME University in Budapest. 🎨✨ 🌍📚

One more amazing part of the MA program is the possibility to terrorize surroundings and people by prototyping on them (under the guise of study process). Will start this cruel mission from Schaffhausen, while it's pretty far from my place and no one would find me there ever after. Thank you Daniele Catalanotto for a green light.