Gravite.io

Today, most companies rely on feedback management systems. This means you’re not only bombarding your users with surveys they often ignore, but you're also left with response rates as low as 2-5%. With tools like Gravite.io, you can analyze all of the available data (calls, mails, online reviews) to fully understand your customers' pain points and identify the improvements you need to make Better insights lead to better decisions, which results in stronger business performance. https://lnkd.in/euS2_URK

Today, most companies rely on feedback management systems. This means you’re not only bombarding your users with surveys they often ignore, but you're also left with response rates as low as 2-5%. With tools like Gravite.io, you can analyze all of the available data (calls, mails, online reviews) to fully understand your customers' pain points and identify the improvements you need to make Better insights lead to better decisions, which results in stronger business performance. https://lnkd.in/euS2_URK

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You don't want to miss any valuable insights from your customers ! This is why we are so thrilled to announce a groundbreaking integration between Gravite.io and Grain Recorder ! This powerful partnership transforms how businesses analyze call recordings, using advanced AI techniques to ensure no insight is left behind. This new integration contribute to our commitment to "Empower our Users with Unmatched Capabilities" Key Benefits: 🔌 Seamless Integration: Dive deep into operational data effortlessly with Gravite.io’s advanced interface. 🧠 Actionable Intelligence: Single-click access to comprehensive analyses of call interactions helps you quickly identify customer satisfaction levels, trends, and pain points. ➡ Enhanced Decision-Making: Empower your teams to make informed, data-driven decisions that directly impact customer experiences and business outcomes. How It Works: Simply navigate within Gravite.io to integrate your Grain recordings. With one click, access detailed insights from your customer interactions, enabling a deeper understanding and proactive response to their needs.  🔍 Embrace the future of data analysis and customer insight with Gravite.io and Grain Recorder. Start harnessing the full potential of every customer interaction today! Jeff Whitlock #GrainRecorder #Graviteio #Integration #CustomerInsight #AI #DataAnalytics #BusinessIntelligence #TechNews

💸 Seed4Soft investit dans Gravite.io ! 🚀 La #startup poursuit son expansion en offrant à ses utilisateurs une solution d’#intelligenceartificielle unique, permettant d’analyser toutes leurs données qualitatives non sollicitées. Basée à STATION F et fondée par Syrbain Cellier, Emmanuel Euverte et Sylva ETOKABEKA, leur objectif est de fournir aux entreprises une visibilité claire afin qu’elles puissent mesurer l’impact de chacune de leur décision. 🎯 Cette levée d’amorçage, vise à soutenir la croissance et la traction de Gravite, ainsi qu'à consolider le produit en développant de nouvelles fonctionnalités pour mieux comprendre les utilisateurs et ainsi couvrir toutes les dimensions de la gestion de la relation client. Plus d'informations 👉 https://lnkd.in/eB9zHjTR

🚀 Exciting News! 🚀 We are thrilled to announce a pioneering integration between Gravite.io and Claap! Having spent years in sales, I've found taking comprehensive notes during meetings incredibly challenging. It's frustrating because, as any salesperson knows, customer interactions are goldmines of insights. Yet, it’s nearly impossible to jot everything down while maintaining the quality of the conversation. That's exactly why tools like Claap are indispensable in my sales toolkit. Claap helps me capture and track all information throughout the entire sales cycle, enhancing my performance with its coaching features. I'm proud to champion this new integration between Claap and Gravite, designed to empower organizations to unlock valuable insights from every sales and customer service call. This partnership marks a significant advancement in how companies can enhance their customer engagement strategies and drive growth. In a few words... Key Benefits: 1. Effortless Integration: Seamlessly navigate through operational data with Gravite.io’s sophisticated interface. 2. Actionable Intelligence: Gain one-click access to exhaustive analyses of video interactions, enabling you to swiftly discern customer satisfaction levels, trends, and challenges. 3. Enhanced Decision-Making: Equip your teams with the tools to make informed, data-driven decisions that positively influence customer experiences and business results. How It Works: Easily link your Claap recordings within Gravite.io. With just one click, you can access comprehensive insights from your video interactions, fostering a deeper understanding and proactive engagement with customer needs. Embrace the future of video analysis and customer insight with Gravite.io and Claap. Begin maximizing the value of every customer interaction today! #Claap #Graviteio #Integration #CustomerInsight #AI Robin Bonduelle Pierre Touzeau

Les PM ont enfin un outil plus efficace que Product Board pour gérer leur roadmap 😍 La première fois que j'ai entendu parler de Gravite.io, il y a 6 mois, j'ai trouvé la promesse folle. ➡ Capter automatiquement tous les verbatims clients à propos de son offre et de son produit... ➡ ... mais surtout traiter automatiquement toute cette remontée par des LLMs, qui synthétisent les principales frictions, objections, features requests etc... ➡ ... le tout par segment ou tout autre dimension d'analyse. Evidemment, on avait tout pour s'entendre, car Claap est une mine d'or de feedbacks clients, avec l'intégralité des réunions et échanges asynchrones entre les équipes sales et leurs prospects et clients 📣 6 mois plus tard, j'ai donc le plaisir d'annoncer notre nouvelle intégration, Gravite.io x Claap 👇 ✅ Synchronisez Claap avec Gravite pour y envoyer tous les échanges clients ✅ Générez automatiquement les insights pour générer la roadmap produit et identifier les opportunités business. Après Notion, Slack ou encore HubSpot, cette intégration vient compléter notre écosystème pour capitaliser au mieux sur la voice of customer. Bravo Syrbain Cellier et Emmanuel Euverte pour ce bel outil ! Plus d'infos en commentaire 👇

🚀 Exciting News 🌟 I'm excited to share that Gravite.io has secured its first round of funding with Seed4Soft and amazing business angels! This is not just a financial boost—it's a significant step forward in our journey to revolutionize how companies interact and learn from their customers. At Gravite.io, we understand that typical companies just use surveys like NPS to see how their users feel, but that's barely scratching the surface—it's only 5% of the data. Your users are talking to you every day! That's why we've built our platform to delve deeper, integrating directly with your essential business tools—support systems, CRMs, call recording technologies, and app stores—to ensure no critical insight slips through the cracks. With to the power of our AI, Gravite.io automatically analyzes daily customer interactions, revealing not just what your customers like, but also their issues, the topics they talk about the most, and how they feel about your product or service This funding round will help us enhance our technology and expand our reach, ensuring that businesses can leverage their customer interactions to drive growth and improve customer satisfaction.Stay tuned as we continue to innovate and transform the way businesses understand their customers. Thank you to our dedicated team and visionary investors who believe in our mission. The future is bright, and together, we are making it happen. My amazing co-founders : Syrbain Cellier Sylva ETOKABEKA #FundingSuccess #CustomerInsight #AI #TechInnovation #Gravite

Manage all your product insights from one place with Gravite x Claap Ever feel like you're sitting on a gold mine of feedback but just can't dig in? Whether it’s video recordings or support tickets, the feature that makes your business boom could be hidden behind hours of admin 🥱 That's why we've teamed up with our friends at Gravite.io to create a new integration that makes feedback management a breeze and pulls all your feedback into one dashboard. ✅ Sync Claap with Gravite to automatically connect all your recording data (transcript and recording metadata like speakers, channel, date, etc…) ✅ Access all your customer data from Claap, Gmail, Intercom, Zendesk or Hubspot inside Gravite ✅ Generate insights to unlock new business opportunities Want to generate actionable insights and uncover new business opportunities from your feedback? Check out the integration in the pictures or read all about it in the comments below👇

We're thrilled to announce our latest integration with our friends at Claap, an innovative tool to record meetings with AI-powered notes! Why Integrating with Gravite.io Makes Sense: 1. Your team conducts their daily video calls, and Gravite automatically retrieves the transcript. 2. Segment your call transcripts: sales calls, discovery calls, support calls... 3. Analyze all calls using AI to discover pain points for your users. 💡 Explore how Gravite.io and Claap can elevate your team's productivity and customer insights by visiting our integration page!